One Answer Insurance

4.9/5 based on 2211 reviews
Latest Reviews
I just got my car insurance purchased with OneAnswer which covered me with all my needs. Thank a lot to Scott who helped me from start to end, very polite, friendly and profesional guy.
trustpilot.com
Source: trustpilot.com
What a lovely, professional, efficient, diligent and kind lady your employee Jade Maxted is.
I had some issues getting my insurance sorted and she just made everything so easy that I would never consider going anywhere else!
What an asset she is to One Answer Insurance. That said in the last 4 years I have only had excellent from this company.
Very Many Thanks
Kind Regards
Michelle Walker
trustpilot.com
Source: trustpilot.com
Dealt with a young lad Brad,great approach to his work,putting my needs as a customer first,not just trying to hard sell anything.was lovely to talk to someone in person .I got a good deal,very professional. Will recomend &use again! Thanks for all your help,( got stung by my last lot of insurers) so Brad explained everything, went off got me 2 good quotes I chose the right one to meet my needs for having cover I needed and within budget!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Deb, Thank you for taking the time to leave a 5* review. We are extremely pleased to hear you have been provided with great customer service! Kind regards, One Answer Insurance
I had an agent called Scott that helped me from start to finish, reassured me threw out. Got a decent quote in no time would highly recommend. Thanks again Scott
trustpilot.com
Source: trustpilot.com
Dear Sir/Madam
Our experience dealing with your company was pleasant and rewarding the gentleman Chris whom I was dealing with was understanding to our requirements with a very processional approach not a salesman pushy way even though I was aware he wanted our business and it was not a chore doing business with him. Regards Mr & Mrs Mackay
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good morning Andrew, Thank you for taking the time to leave a 5* review! We are extremely pleased to hear you have been provided with great customer service. Kind regards, One Answer Insurance
10/10 Joel did me my quote and he was top from start to finish always worked well with everything and got me the best quote I could ask for I will be coming back here again for quotes in the future and would be directing a lot of people directly to this company and Joel him self to be honest
trustpilot.com
Source: trustpilot.com
10/10 Joel did me my quote and he was top from start to finish always worked well with everything and got me the best quote I could ask for I will be coming back here again for quotes in the future and would be directing a lot of people directly to this company and Joel him self to be honest
thebestof.co.uk
Source: thebestof.co.uk
Awesome, outstanding service. Thanks Josh Pollard
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon Madishona, Thank you for taking the time to leave us a 5* review. We are extremely pleased to hear you have been provided with great customer service! Kind regards, One Answer Insurance
What can I say, after 15 minutes of terrible background music a man named Jack answered the phone and changed my mindset 100%. This man was here to help, he was so transparent and every ounce of him just wanted to help his customer and I couldn't be happier with the outcome. A company that is clearly for their customers and not just there to take money. I recommend this company when dealing with your insurance!!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon Sam, Thank you for taking the time to leave us a 5* review, we are extremely pleased to hear you have been provided with good customer service. Kind regards, One Answer Insurance
Very good and helpful
thebestof.co.uk
Source: thebestof.co.uk
Very good listener and good service
trustpilot.com
Source: trustpilot.com
I have ever had such amazing and outstanding service from a company as I did from 1st Answer Insurance. Kallan, who looked after us from start to finish was the ultimate in professionalism and efficiency and I cannot recommend this company highly enough.
trustpilot.com
Source: trustpilot.com
Fantastic service. Great price. Couldn't be more pleased. Highly recommended
thebestof.co.uk
Source: thebestof.co.uk
Don’t where to start Iv been with them years but unfortunately service has nosed dived no reply to emails or huge queues on the phone I always pay upfront sadly no more dread to think what would happen in the event of a claim
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon, We apologise for our current wait times, unfortunately due to covid-19 we are unable to operate as we usually expect to due to a lot of clients needing assistance throughout this period and our full teams being unable to work from home. We're doing all we can to assist all our clients in everyway and hope to be a full team operating as we should again soon. Kind regards, One Answer Insurance
Excellent customer service, high recommended! Joshua Pollard was very helpful and efficient in finding suitable impound cover for me.
thebestof.co.uk
Source: thebestof.co.uk
Excellent customer service from Aharon who seemed to have enough knowledge and knows how to show courtesy . Very patient and helpful.
thebestof.co.uk
Source: thebestof.co.uk
Got me a good price sorted ASAP Joshua thanks for your help
thebestof.co.uk
Source: thebestof.co.uk
Great service good price, very nice and help full staff.
Thank you very much.
thebestof.co.uk
Source: thebestof.co.uk
Hello. Please note the service and assistance from Jade Maxted from One Answer insurance on the 30/4/20 and 1/5/20 was excellent. Regards Kelly and Stephen Johnson
thebestof.co.uk
Source: thebestof.co.uk
Thank you is all I can say. I have only great things to say about Bobby who was very accommodating and deserves a bonus.
trustpilot.com
Source: trustpilot.com
Excellent service, excellent customer service, great communication. Jade is an exceptional member of staff there, she is always polite, freindly, and exceptionally professional, she clearly explained everything to me and made renewing my car insurance a breeze, a true professional working hard in these difficult times, I hope One Answer realise what a top person they have there. Great value, lots of payment options A +++++
thebestof.co.uk
Source: thebestof.co.uk
Christopher who spoke with me was excellent, whent through all information meticulous with me. Very impressed thank you Chris
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Walter, Thank you for taking the time to leave us a 5* star review. We are extremely happy you was provided with great customer service! Kind regards, One Answer Insurance
I dealt with Bobby Nuttall he helped even though working from home. I have 6 points and he managed to get an amazing insurance. I will deal with him every time now. I hope his boss is reading this he is such a great guy. Easy to understand patient and made the whole thing easy for me x
trustpilot.com
Source: trustpilot.com
Micah was very helpful top guy
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon Lee, Thank you for taking the time to leave us a 5* review. We are extremely pleased to hear you was happy with the helpful service provided. Kind regards, One Answer Insurance
Very good service
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Anthony, Thank you for taking the time to leave us a 5* star review! We are extremely please to hear you are happy with the service provided. Kind regards, One Answer Insurance
Displaying page 69 of 89
Latest Reviews
Latest News & Updates

🎉 Celebrating 10 Years of Excellence! 🎉
04/02/2025

Today, we celebrate our incredible System and Network Manager, Doug Crook 💻✨ Read article
Accreditations
Best Business Winner 2014
Best Business Winner 2014
thebestof Awards