One Answer Insurance

4.9/5 based on 2211 reviews
Latest Reviews
Excellent insurance company
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning John, Thank you for taking the time to leave us a 5* review! We are extremely to happy to hear you are happy with the service provided. Kind regards, One Answer Insurance
Helped me loads to find the best quote for me , friendly happy polite staff will definitely be recommending to others
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Lea, Thank you for taking the time to leave us a 5* review! We are extremely happy that you've been provided with great service and would recommend us. Kind regards, One Answer Insurance
Thank you for persistence in getting hold of me, I know I can be tricky to get on the phone etc but 3rd time lucky and best of all being super busy was Natalie M got my renewal sorted in about 6 minutes!
thebestof.co.uk
Source: thebestof.co.uk
It was great service . Very well explained.
I would highly likely recommend it to others
thebestof.co.uk
Source: thebestof.co.uk
Great service, would definitely recommend to friends and family
thebestof.co.uk
Source: thebestof.co.uk
Worst Insurance company I’ve ever come across, needed to do a company check up after expriencing their dreadful customer service the claim handlers made Vicky Pollard sound polite and more helpful i for a moment thought May be I got conned by a bogus insurance company that’s the why they made me feel.. no chance stay away from 1 Answer and the partners to name HAVEN sweet as honey when you take out their policy no problems it starts when you have a accident stay well clear if don’t want to find out.
thebestof.co.uk
Source: thebestof.co.uk
Andy Ori was extremely knowledgable and helpful while dealing with my initial quote. He ensured he got everything that I required in my insurance quote at a competitive price. Andy was patient in waiting for me to be ready to start the policy as I was waiting on the van to be ready. He was friendly and polite at all times. A credit to your company. Thank
You Andy 👍
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Kate, Thank you for taking the time to leave a 4* review. We are extremely please to hear that you have been provided with great customer service and a competitive premium! Kind regards, One Answer Insurance.
I had Scott as the middle man 4my quotes.. the 1st quote was brilliant considering I have a disqualification & points but he phoned bk with an even better quote.... I genuinely didnt think I'd even get insurance & at that price aswell. Couldnt be happier . Excellent customer service skills aswell 😄
trustpilot.com
Source: trustpilot.com
I do love my renewal process with One Answer, the make my life so much easier and Natalie was very helpful in getting me the best possible price. They have looked after me now since 2014 and though some years I can save a few pounds elsewhere the service I get from the team is well worth it.
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon David, Thank you for taking the time to leave a 5* star review! We are extremely pleased to hear that you have been provided with great customer service! Kind regards, One Answer Insurance
Really happy got really good customer service of jade from one answer thank u so much for ur helpx
google.com
Source: google.com
I cant reccomend highly enough if your driving license/driving record is chequered.. Chris Greenaway was efficient, quick with answers and information and provided me with the best insurance quote of the day and I was more than happy to part with my hard earned cash to take out a policy with him. I wouldn't hesitate to recommend this company, a real find.
google.com
Source: google.com
It was my pleasure to Speak with Tom, nice persons and very helpfull to what i need.
I recomend the services !
google.com
Source: google.com
Tom was very energetic and great to speak to. Would deal with him again. Found me the best deal on car insurance.

Thanks
Adam
google.com
Source: google.com
I am giving these guys 5 stars for monumentally F****** me up the A** without even touching me!! Surely thats supernatural stuff! 🧐. Was told £100 to cancel my policy as i was paying way more than other insurers quoted on a monthly basis however, sent a letter with another ZERO added on! Either this was a typo or you all need back to school basic training again?? I have been waiting to be answered on the phone for the past 30 minutes however its still ringing.. Are you all coming up with a new solution to take me up the duff again?? Because i tell you what, honestly I'm still unable to walk from the last one sorry guys.
google.com
Source: google.com
Dylan was very helpful and got me the best deal! Thanks.
google.com
Source: google.com
Best customer service &
Mitch . was very helpful & knowledgeable.
Will recommend & I will use them from now one
Ali
google.com
Source: google.com
Thank you very much to Natalie Maurice excellent service
google.com
Source: google.com
I had a wonderful customer service experience dealing with the insurance agent - (Ryan Mansell) that attended to me. He was extremely helpful with the entire process....excellent stuff!
google.com
Source: google.com
Phoned today to get motorcycle insurance following a driving ban.
Pleased to say it was a very pleasant experience and a very good quote.
I will definite be using this company again.
Thankyou Joel for all your help
google.com
Source: google.com
excellent service, great prices
google.com
Source: google.com
First class service, sale's advisor very helpful and obliging.
Would highly recommend.
google.com
Source: google.com
Quick, easy and professional.

Really good service from Joel, very refreshing to have an actual person allocated to you to manage the transaction, immediately provided with his direct line.

He was ready to answer all my queries and wen through all options to make sure I was on the best deal. Refreshingly good customer service!
google.com
Source: google.com
Had the pleasure of dealing with Brad Goble. Absolutely went above & beyond for me to get the best deal he could, which I know was difficult having just gotten off a ban. I also have an ongoing dispute with a previous insurer, to which he even called them himself & found out things I wasn't even aware of. He then came back to me with an even better deal the following day & everything was transferred over. I will be recommending Brad & the company to any of my friends or family who need insurance.
google.com
Source: google.com
Very happy finally got my car insurance the best customer service ever from Tom minshall made me feel so relaxed and kept on top ov what I need to do always kept me updated so thank you so much Tom defiantly deserves business of the year award ! :)
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Zameer, Thank you for taking the time to leave us a 5* review. We are extremely pleased to hear that you have been provided with great customer service. Kind regards, One Answer Insurance
Andy was an absolute professional from start to finish, his phone manner was lovely and he made me feel completely at ease. Couldn’t of had a nicer experience for what can be a stressful process. He’s a credit to the company !
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Megan, Thank you for taking the time to leave to us a 5* review. We are extremely pleased to hear that you have been provided with great customer service. Kind regards, One Answer Insurance
Displaying page 70 of 89
Latest Reviews
Latest News & Updates

Trevor Cutts Takes on “I’m a CEO, Get Me Out of Here!”
17/01/2025

Join One Answer Insurance’s Trevor Cutts as he takes on wild challenges to support St Wilfrid’s Hospice, Eastbourne. Sponsor his brave journey today! Read article
Accreditations
Best Business Winner 2014
Best Business Winner 2014
thebestof Awards