The Personal Agent - Lettings & Management

4.9/5 based on 2265 reviews
Latest Reviews
Rosie is great at viewing. She lets you get on and today she got the ladders out on went up to open loft hatch. She didn’t have to do this but went the extra mile
google.com
Source: google.com
Callum and the team have been superb. From start to end they’ve been professional, confident and communicative. Highly recommend for a straight forward and stress free process.
trustpilot.com
Source: trustpilot.com
Callum and Chris were both great.

A few over complicated systems in place but the guys did well in helping resolve issues.

Both are an asset to your company.
trustpilot.com
Source: trustpilot.com
Sarah and the other person were very professional and polite showing us flat 7 and surrounding.
Unfortunately my husband and I did not find the flat convenient for us.
Thank you
Mr &Mrs Wheatley
trustpilot.com
Source: trustpilot.com
I would like to pass on my sincere thanks to Chris. He assisted greatly to find,rent and move in our house and I am extremely grateful.
trustpilot.com
Source: trustpilot.com
Rosie was great and explained everything clearly and nicely. I am very happy with her .
trustpilot.com
Source: trustpilot.com
Thanks to Mr. Callum for his very patient help.From viewing the house to signing the contract everything went smoothly.
trustpilot.com
Source: trustpilot.com
Callum was amazing, he was very professional and kept us updated and guided us through the process step by step..

I would definitely recommend Callum and all the other staff.
trustpilot.com
Source: trustpilot.com
Chris and Bradley have been super helpful whilst working with my partner and I over the past couple of weeks. Transparent and easy to communicate with, they have passed all messages between myself and the landlord in an effective and timely manner. Chris going the extra mile to arrange last minute viewings really meant a lot to us and helped secure a property that we had our heart set on. Thank you!
trustpilot.com
Source: trustpilot.com
Rosie was very polite, helpful and answered questions I have asked.
google.com
Source: google.com
Chris Sweby has maintained good contact and updates with me. He arranged, and carried out viewings efficiently.
My main dissatisfaction is a lack of communication regarding instructions to contractors. I was not informed of visits by electrician and gas engineer. As a single elderly woman this is unsatisfactory.
The energy performance contractor contacted me but I hadn’t been advised to expect this or given a contact name. Finally I requested no board to be put up but this has been ignored. Communication between members of the team has let you down.
trustpilot.com
Source: trustpilot.com
Good service, thanks.
google.com
Source: google.com
Rosie was great at showing us 3 properties. Explained everything and was excellent sales ambassador.
google.com
Source: google.com
Really helpful, knowledgeable and friendly agent!
google.com
Source: google.com
Lovely agent. Thanks! X
google.com
Source: google.com
I am a relocation agent and this is the first time that I am dealing with the personal agent. I must said Bradley and Callum in letting department both are super. They are polite and efficient providing their professional services to me and my client.

Would definitely work with them again.
Wei
trustpilot.com
Source: trustpilot.com
Rosie was incredibly professional and great to deal with. We were given insightful information and a top quality service all round.
google.com
Source: google.com
Great service and highly experienced in all aspects of property letting. We have worked with the Personal Agent for 10 years. They always deliver. Special mention for Ronnie who responds effectively and in a timely way every time
trustpilot.com
Source: trustpilot.com
Professional and prompt!
We had a viewing with Sarah and new recruit Will, both were very professional and friendly and answered all our questions.
trustpilot.com
Source: trustpilot.com
Fabulous personal service from the top two partners and right through the sales team and progress team. Very professional video production with personal introduction to eventual house buyer in just four days, with close liaison up to completion.
Price competitive as well - could not recommend more.
trustpilot.com
Source: trustpilot.com
Ray was fantastic on a recent viewing. Really informed and straightforward. Told us a lot about the property we were viewing but also really informed about other potential options given we probably weren’t quite in a position to offer on the one we had gone to see. Thoroughly recommended.
google.com
Source: google.com
Rosie was very good and told me everything I needed to know about the property
google.com
Source: google.com
I contacted The Personal Agent to book viewings for a house I was interested in purchasing. Samantha from the Banstead branch was very friendly and knowledgeable about the property. She was very helpful and answered all the questions I had. This company is more pro-active than many of the others in helping buyers find the right home. I would definitely recommend The Personal Agent as a firm.
trustpilot.com
Source: trustpilot.com
Rosie showed me around a property in Epsom, really nice and really happy to help answer questions and queries I had.
google.com
Source: google.com
Rosie had all the answers to our questions and had a reassuring presence.
Very pleased with the experience.
google.com
Source: google.com
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