The Personal Agent - Lettings & Management
Latest Reviews
Rosie was patient with me arriving a bit late and obviously knew the property well, which was a bonus.
Source: google.com
We have always found The Personal Agent to be very attentive to our needs and efficient. I would highly recommend.
Source: trustpilot.com
We purchased our home from the Personal Agent in Epsom and Ray and Sarah were a dream to work with. They were patient, great communicators and considerate.
Source: google.com
‘The Personal Agent’ were very good from the day we saw the property to the day we got the keys. They were thoroughly professional and kept us informed of every step.
Callum was brilliant in answering our queries promptly and made the move smoother. I would definitely recommend them to my friends and family.
Callum was brilliant in answering our queries promptly and made the move smoother. I would definitely recommend them to my friends and family.
Source: trustpilot.com
We have been looking for a house for months and we had a tight schedule as the kids were about to start school in Surrey and The personal agent helped us find a home, the referencing and moving in was quick.
Chris made everything so easy for us as we are moving from London, we explained all our needs and schedules and he made it easy for us, he was very efficient, replied all our emails on time. I remembered one Saturday we were running late to meet up at the property and he waited past his hours just to accommodate us and help us with all our enquires
I told him when I am ready to buy a property he definitely will be my agent, his customer service was A*
Chris made everything so easy for us as we are moving from London, we explained all our needs and schedules and he made it easy for us, he was very efficient, replied all our emails on time. I remembered one Saturday we were running late to meet up at the property and he waited past his hours just to accommodate us and help us with all our enquires
I told him when I am ready to buy a property he definitely will be my agent, his customer service was A*
Source: trustpilot.com
Callum and Chris have both been very friendly, patient and approachable from the start of the process through to key handover day! The personal agent staff have very good communication skills and always use a friendly approach- they are always available to deal with any queries and they have been very flexible. Reason for not quite reaching 5 stars - we would have really liked the the inventory for the tenants to go through and check thoroughly on the move in day, unfortunately it was not ready. Callum did his best to chase this up on that day without any luck. Thank you for all your help in securing a place to live in Epsom.
Source: trustpilot.com
Very professional, helpful and friendly Epsom branch. Especially Callum and Bradley both very polite and prepare to assist. Would highly recommend.
Source: trustpilot.com
Really helpful personal service (clue's in the name).
Callum has been really supportive throughout the process, helping navigate the challenges of viewing and contracting from afar. Spot on service.
Callum has been really supportive throughout the process, helping navigate the challenges of viewing and contracting from afar. Spot on service.
Source: trustpilot.com
Great communication, Fast and Very organised! Callum has been great help throughout the whole moving process! Would definitely recommend!
Source: trustpilot.com
Thank you to Rosie for being so very helpful and patient at our viewing of the
property in Epsom on Wednesday 23 August
property in Epsom on Wednesday 23 August
Source: google.com
Thank you very much for your hard work, everything was perfect ,professionally and fast. Special thanks to Callum .
Source: trustpilot.com
Good team. Sorted out my viewing and application in a quick turnaround. Special thanks to Callum for sorting everything out, very helpful.
Source: trustpilot.com
The team were amazing and had the lease and move negotiated within 1 week. Well done!
Source: trustpilot.com
Personal Agent Epsom helped us sell our house over the summer. The sales and marketing from Ray was top class, we sold for more than expected and the photography and presentation was also superb.
Many thanks to Ray and everyone else involved for helping us to escape from Epsom! Excellent service and highly recommended.
Many thanks to Ray and everyone else involved for helping us to escape from Epsom! Excellent service and highly recommended.
Source: trustpilot.com
Really impressed with The team at The Personal Agent. They listened to our needs and kept us in mind for properties in our search area. This has meant we have been able to move swiftly. Everyone is very friendly and helpful, I feel like they care about what they do and want to do a good job. I will certainly list properties with them in the future if we need to.
Source: google.com
Chris was very good！
Source: trustpilot.com
We used the Personal Agent to sell our house, we also purchased our new house through them. The got the house on the market quickly, with good photos and video. They organised an open house within a few days, and we got 3 offers.
The selling process hit some delays and their sales progresser Frank was excellent at keeping the chain together and dealing with buyers, sellers, their agents, solicitors and financial advisors.
We have been happy with the whole service.
The selling process hit some delays and their sales progresser Frank was excellent at keeping the chain together and dealing with buyers, sellers, their agents, solicitors and financial advisors.
We have been happy with the whole service.
Source: google.com
I had the privilege to helped by Rosie Fraser as my real estate negotiator during my recent property search, and I couldn't be more pleased with the experience. From start to finish, Rosie demonstrated exceptional professionalism, industry knowledge, and a genuine dedication to ensuring my needs were met.
Right from our initial meeting, Rosie made an effort to understand my preferences, budget, and the specific features I was looking for in a property. Her ability to identify potential listings that aligned with my requirements was truly remarkable, saving me a significant amount of time and effort in my search.
Throughout the entire process, Rosie's communication skills shone brightly. She kept me informed at every step, promptly answering my questions and providing valuable insights about the properties we viewed. Her approachable and friendly demeanor created a comfortable environment, making it easy to discuss my concerns and preferences openly.
What truly stood out was Rosie's negotiation prowess. Her strategic approach to handling offers and counteroffers demonstrated a deep understanding of market dynamics and a commitment to getting the best deal for me. Her advice was invaluable, and I felt confident that I was making informed decisions with Rosie by my side.
Rosie's attention to detail and meticulousness during the paperwork and transaction stages were exceptional. She ensured that I was well-informed about each document and guided me through the process with clarity and patience. This level of professionalism and thoroughness put me at ease and made the transaction process seamless.
I can wholeheartedly say that Rosie Fraser exceeded my expectations as a real estate agent. If you're in search of a real estate professional who will go the extra mile to make your property journey a success, I highly recommend Rosie Fraser. Her skills and genuine care for her clients truly set her apart in the real estate industry.
Right from our initial meeting, Rosie made an effort to understand my preferences, budget, and the specific features I was looking for in a property. Her ability to identify potential listings that aligned with my requirements was truly remarkable, saving me a significant amount of time and effort in my search.
Throughout the entire process, Rosie's communication skills shone brightly. She kept me informed at every step, promptly answering my questions and providing valuable insights about the properties we viewed. Her approachable and friendly demeanor created a comfortable environment, making it easy to discuss my concerns and preferences openly.
What truly stood out was Rosie's negotiation prowess. Her strategic approach to handling offers and counteroffers demonstrated a deep understanding of market dynamics and a commitment to getting the best deal for me. Her advice was invaluable, and I felt confident that I was making informed decisions with Rosie by my side.
Rosie's attention to detail and meticulousness during the paperwork and transaction stages were exceptional. She ensured that I was well-informed about each document and guided me through the process with clarity and patience. This level of professionalism and thoroughness put me at ease and made the transaction process seamless.
I can wholeheartedly say that Rosie Fraser exceeded my expectations as a real estate agent. If you're in search of a real estate professional who will go the extra mile to make your property journey a success, I highly recommend Rosie Fraser. Her skills and genuine care for her clients truly set her apart in the real estate industry.
Source: google.com
Great and honest communication from Rosie.
Source: google.com
Viewed a property with Ray, and we had a really good experience, he was knowledgeable, very open and helpful. We felt no pressure and he gave us the time and space to view the property.
Source: google.com
Chris helped us to find a new home to rent. Chris was great - meeting us early or late to suit our availability and also promptly answering many emails. The whole experience working with Chris was smooth - I’d highly recommend his services.
Source: trustpilot.com
The Personal Agent has provided exceptional service throughout the entire sale process, from property valuation to final exchange. Their prompt responses and effective actions were consistently impressive. The property received an offer within a week of being listed, which speaks to their excellent promotional strategies. The level of communication and service they delivered was truly commendable. I would like to extend my gratitude to Ray for his friendly demeanor, politeness, and excellent communication skills. Special appreciation goes to Sarah for her skillful coordination throughout the sale process, as well as to John. I wholeheartedly recommend The Personal Agent to anyone in need of such services. Thank you.
Source: google.com
Adam is really great. His quick response make the communication easier.
Source: trustpilot.com
As a returning customer, we appreciate Adam very much. His professional experience help us a lot and he always reply our message very quickly.
Source: google.com
This review is from Mr and Mrs Todd, ie Cherain Gordon-Todd. Regarding The Greenway. It was a pleasure learning all about this property. She was fully informed and answered all our questions.
Source: google.com
