The Personal Agent - Lettings & Management

4.9/5 based on 2267 reviews
Latest Reviews
Great help with overseas tenants, considerate and patient.
trustpilot.com
Source: trustpilot.com
Callum was brilliant. He was very professional, helpful, and friendly. He kept me informed from the beginning of the tenancy application to the end of the process.
trustpilot.com
Source: trustpilot.com
Very pleasant and extremely helpful in answering my questions. Thank you
google.com
Source: google.com
Great work from Chris and Bradley with reletting my property. Kept me up to date and were realistic to the market demands, no hesitation in recommending them.
trustpilot.com
Source: trustpilot.com
Been letting out my property for the past 10 years and only recently had various change over with tenants. Bradley has always been very proactive and clear communication with myself by phoning me and following up on emails. He understands the needs from a landlord perspective and ensures he finds the right tenants to ensure smooth changeovers and that the tenants feel content with the property also. He is helpful, friendly and reassuring if you have any questions throughout the process. I really appreciate his hard work and his work ethic is great!
trustpilot.com
Source: trustpilot.com
Callum from The Personal Agent showed us a property and was amazing - he was very informative and was very happy to answer any questions I had.
trustpilot.com
Source: trustpilot.com
The personal agent were brilliant with communication through every step of my tenancy. They would always email in the first instance and follow up with a phone call a few hours later in case I missed an email. All staff at the office were polite and pleasant, and wanted to help as much as possible even if the person I was after wasn’t around. Bradley was very accommodating when booking in my viewing, and was very excited to rent out the property to me. He stayed late the evening I applied to rent the flat in order to confirm it that same night so I didn’t have to wait till the next day. I will definitely reach out to the personal agent to rent in the future, and recommend to friends and family.
trustpilot.com
Source: trustpilot.com
Chris contacted in a timely way, informed me of the plan and situation (tenant moving on and placing out to secure future tenant/s) and this was done very efficiently and in a warm and friendly way. He kept me up to date immediately after people viewed and presented options in an open and honest way and kept me update to next steps. I found him to be very interested and informative on the whole process.
trustpilot.com
Source: trustpilot.com
The Personal Agent branch in Banstead is very helpful. Particularly Mrs Sarah West who is extremely knowledgeable and friendly. She is a very honest member of the team and we were very lucky she was there for us while we were looking for our dream house. We really appreciate her help. I have no hesitation in recommending The Personal Agent in Banstead!
trustpilot.com
Source: trustpilot.com
Rosie was very friendly, knowledgeable and open to receiving questions. Thank you!
google.com
Source: google.com
Have recently listed my property on the market with the support of Bradley Snape. I must add how extremely helpful he’s been throughout this whole process, whilst always be available to contact and share information with updates, his movement and speed of this work has made the overall process so smooth. I’d couldn’t recommend Bradley high enough and thank him for all the support.
trustpilot.com
Source: trustpilot.com
Great viewing with Rosie
google.com
Source: google.com
Morsan is very helpful explaining about the property and also very patient to answer my 8 years old girl's silly questions. He is nice and kind agent.
google.com
Source: google.com
Chris Sweby is excellent. His proactive approach, along with his friendly and professional demeanor, made the entire process smooth. He was always ready to answer any queries and ensured that we were comfortable every step of the way. We’re very satisfied with his service, thanks to him.
trustpilot.com
Source: trustpilot.com
Tremendous communication by Ronnie Lest and Cheryl. From start to finish, Ronnie went through the process and steps I needed to take. Faultless customer service and would recommend the Personal agent services anytime. Thanks Ronnie.
google.com
Source: google.com
Rosie from Personal Agent Epsom provided clear information during our house's viewing and her attitude was very friendly and not pushy. We enjoyed her company while viewing the property in epsom.
google.com
Source: google.com
Ray gave us a tour around a property as prospective first time buyers. He was very kind, helpful and was sure that all of our questions were answered. I look forward to continuing my property search with The Personal Agent, Epsom.
google.com
Source: google.com
I am delighted to write this recommendation for Chris Sweby, an estate agent at The Personal Agent, where I have rented a house. Chris has been an exceptional professional to work with throughout my tenancy.
From day one, Chris was extremely friendly, approachable, and always ready to help with any concerns I had. He responded quickly to my queries and provided me with all the necessary information I needed, which made my rental experience smooth and stress-free.
Chris has always gone above and beyond to ensure that everything was taken care of, and I could not be more appreciative of his hard work and dedication. His knowledge and expertise in the real estate industry are remarkable, and I felt reassured knowing that I was in good hands.
I would highly recommend Chris to anyone looking for an estate agent who is friendly, professional, and committed to providing exceptional customer service. He truly cares about his clients and their needs, and I have no doubt that he will continue to excel in his profession.
Thank you, Chris, for all your hard work, dedication, and exceptional service. You have made my rental experience a positive one, and I am grateful for all your efforts
trustpilot.com
Source: trustpilot.com
Rosie was great and very informative
google.com
Source: google.com
I would like to thank everyone at the Personnel Agent lettings team for finding me a suitable tenant so quickly. From the very first contact, communication from all the team was quick, efficient and professional. Brad met me to view the property and immediately understood my requests, and marketed the property accordingly. The photographer took excellent photos. Chris carried out the viewings and very quickly found a suitable tenant, so that there will be minimal time between tenancies. He even responded over the Bank Holiday. You obviously work very well as a team and take pride in the slick service you offer. I look forward to you managing my property.
trustpilot.com
Source: trustpilot.com
Good viewing
House lovely inside but plot is too small and not enough room for 2 cars
google.com
Source: google.com
Really helpful and knowledgeable
google.com
Source: google.com
***** very knowledgeable, professional & friendly.
google.com
Source: google.com
Great team, great support
google.com
Source: google.com
The Personal Agent team went above and beyond our expectations. Ray gave us the best viewing house expirience possible.
google.com
Source: google.com
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