The Personal Agent - Lettings & Management
Latest Reviews
Have sold and purchased several properties through the Personal Agent and I cannot recommend them highly enough. Very friendly, professional and diligent. There are often going to be unforeseen problems when buying/selling your home, however, what struck me the most about the P.A is how well these issues were dealt with. Phone calls and emails returned promptly, patient, understanding staff and most importantly, suggestions of SOLUTIONS rather than 'computer says no' which seems to be so prevalent in society today! Very refreshing.... Well Done Personal Agent, keep up the hard work.
Source: facebook.com
5 out of 5 stars based on 90 reviews which can be found on "The best of Epsom and Ewell" website.
Source: facebook.com
I found your professional conduct, knowledge and expertise of the housing market most excellent. Any questions I had were answered immediately, you were always available to speak too.
Thank you so much for the service provided.
Thank you so much for the service provided.
Source: thebestof.co.uk
Personal Agent helped us find our first home together five years ago and when the time came for us to move on they were our first choice to sell the house on for us. Andrew and Paul have both been incredibly helpful and supportive both when we were buying, and now selling, our home with them and we can’t thank them, and Personal Agent, enough.
Source: thebestof.co.uk
Wouldn't trust any other agent!
Source: facebook.com
Thanks so much for all your help amd support over the last few months. I know at times we have been difficult so I appreciate all the work that was done to get our house sold.
Source: thebestof.co.uk
Agreed, it was a bit hairy at times, but we got there in the end!
I found the service from The Personal Agent good on the whole, from the initial viewings with Ben to the regular calls and updates from yourself.
Thank you for all of your help and all the best.
I found the service from The Personal Agent good on the whole, from the initial viewings with Ben to the regular calls and updates from yourself.
Thank you for all of your help and all the best.
Source: thebestof.co.uk
I am very pleased with my experience letting from The Personal Agent. Ellis Scane helped me from beginning to end with the process. I had very specific needs for my flat from location, to price, and amenities. She sent me daily listings and spoke on my behalf to the landlords. She was extremely professional, helpful, and went above and beyond her duties to help me get settled. I am an American who is temporarily living in the UK for a year. The personal agents really made my transition to England a pleasant one. Thank you.
Source: thebestof.co.uk
** this reviewer sent 2 letters in:
Charlotte - it was a pleasure to meet you and thank you very much for all your hard work during my purchase. Without you, I wouldn't have been able to purchase this house. You are very good at your job.
To PA staff: Just a quick note to say thank you very much for all your hard work and making it so easy to process my purchase. I will definitely use tour service again.
Charlotte - it was a pleasure to meet you and thank you very much for all your hard work during my purchase. Without you, I wouldn't have been able to purchase this house. You are very good at your job.
To PA staff: Just a quick note to say thank you very much for all your hard work and making it so easy to process my purchase. I will definitely use tour service again.
Source: thebestof.co.uk
Now that we are nearing the end of our journey, with completion of our sale on 29 September 2014, we just wanted to express our thanks to you and all your staff.
From the moment that we arranged for The Personal Agent to sell our house, we felt supported and secure in the knowledge that our best interests were being looked after. All the staff who helped us during this process were always polite, well informed and professional in their duties but with a friendly attitude which immediately put us at our ease. No query was too small for their attention and, not having moved in over 40 years, we were obviously unaware of any pitfalls which might occur.
Our house was sold in record time and, thanks to your vetting process, there have been no unexpected delays or problems.
We wish you and all the staff at The Personal Agent, a happy and successful future.
With warm regards
From the moment that we arranged for The Personal Agent to sell our house, we felt supported and secure in the knowledge that our best interests were being looked after. All the staff who helped us during this process were always polite, well informed and professional in their duties but with a friendly attitude which immediately put us at our ease. No query was too small for their attention and, not having moved in over 40 years, we were obviously unaware of any pitfalls which might occur.
Our house was sold in record time and, thanks to your vetting process, there have been no unexpected delays or problems.
We wish you and all the staff at The Personal Agent, a happy and successful future.
With warm regards
Source: thebestof.co.uk
I have just signed up for tenancy of a flat. From the point of contact to the signing has literally been a few days thanks to the efficiency of The Personal Agent. I was particularly impressed with the speed of response to my initial contact requesting information on the flat and the speed of getting a viewing. All in all the standard of service I have received is excellent.
Source: thebestof.co.uk
Stacey had all the information to hand that I needed, including whether my pet was allowed, break clauses in the lease, information about furniture in the property and the fridge and the parking permits. She was friendly, professional and succinct, everything I needed. Thanks
Source: thebestof.co.uk
Andrew Burn of Personal Agent proved to be the type of agent we would recommend in a heart beat to any prospective client.
Not only was he enthusiastic and realistic at the beginning of the sale (the easy bit)... More importantly, when things were not going smoothly and the chips were down he was always available at the end of the phone. He offered a sense of calmness and constructive advice at a time when we were at a loss to know the best way forward.
We acted on Andrew's recommendations which proved key to securing the sale. We have very recently completed on our property in Stoneleigh and we could not be happier.
Not only was he enthusiastic and realistic at the beginning of the sale (the easy bit)... More importantly, when things were not going smoothly and the chips were down he was always available at the end of the phone. He offered a sense of calmness and constructive advice at a time when we were at a loss to know the best way forward.
We acted on Andrew's recommendations which proved key to securing the sale. We have very recently completed on our property in Stoneleigh and we could not be happier.
Source: thebestof.co.uk
Ben thank you so much and thank you for everything you have done to help us sell our property. You have been very kind (got married in-between) and also very patient with your wonderful clients The xxxx’s I am so happy they have the property - I hope Lauren will be happy there for many years to come.
Source: thebestof.co.uk
To Richard and the rest of the gang at Personal Agent, Thanks for such a professional service.
Source: thebestof.co.uk
they were efficient and quick
the first agent could not find a tenant for 5 weeks, they found one in 2 days
the first agent could not find a tenant for 5 weeks, they found one in 2 days
Source: thebestof.co.uk
Stacey was punctual, friendly and professional. She welcomed us warmly into the property, had all the information we could need and more, and was so helpful in helping us place an offer on our dream property. Fantastic service. Many thanks
Source: thebestof.co.uk
Just a little note to say that buying through you estate agent is much more pleasant than buying from other agencies. Our offer on bridle path has been accepted however, it is really not pleasant dealing with other agents. Your honesty and kind nature makes the purchase such a nice process.
Source: thebestof.co.uk
We dealt with Stacey on the viewing of a house on Ormonde avenue epsom. She was very friendly and helpful. She also had a the answers to my questions I had regarding the property. Very pleased with the service I received and she was very quick regarding putting our offer in and passing on the accepted offer. Thank you for this Stacey.
Source: thebestof.co.uk
Fantastic service from all the girls, esp Stacey, she went way outta her way to find us a place that suited our (slightly awkward) needs...very happy!
Source: thebestof.co.uk
Stacey was very friendly and more importantly on time for the viewing. She was also very knowledgeable about the property I was viewing. This was a lasy minute move and stacey has been in good contact with myself and my partner and dealing with our needs very quickly in order for us to move in in 4 days time. Very pleased with the service! Thank you Stacey!
Source: thebestof.co.uk
We were looking for a property at short notice. Stacey was very helpful in listing everything in our price range, getting us viewings and negotiating on price. She had considerable knowledge of the local housing market and was also very helpful in making the referencing process as quick and as easy as possible. I would (indeed have) recommended both Stacey and The Personal Agent to friends.
Source: thebestof.co.uk
Stacey was very approachable and professional in showing us around the property. She took the time to listen to any questions we asked and responded to them as best and accurately as possible.
Source: thebestof.co.uk
I wanted to put in writing how happy we have been with the personal agent
right from putting our house on the market to exchanging last week! Every
single person in your Epsom office have been a delight to deal with
throughout the marketing period (which wasn't very long) as Ashleigh found
us our perfect buyers very quickly. Since then Chris has been fantastic
progressing our sale, and with a couple of bumps along the way he kept calm
and positive throughout.
I am so glad we went with the personal agent. We have already been telling
friends about our experience and highly recommending you. If we need to sell
again I wouldn't go anywhere else!
See you on completion day with a case of wine for the whole office!
right from putting our house on the market to exchanging last week! Every
single person in your Epsom office have been a delight to deal with
throughout the marketing period (which wasn't very long) as Ashleigh found
us our perfect buyers very quickly. Since then Chris has been fantastic
progressing our sale, and with a couple of bumps along the way he kept calm
and positive throughout.
I am so glad we went with the personal agent. We have already been telling
friends about our experience and highly recommending you. If we need to sell
again I wouldn't go anywhere else!
See you on completion day with a case of wine for the whole office!
Source: thebestof.co.uk
Just wanted to say thanks so much for getting the sale through nicely. I promise I will put something more formal in writing soon because you and the whole office to be honest have been fantastic.
Source: thebestof.co.uk
