The Personal Agent - Lettings & Management

4.9/5 based on 2267 reviews
Latest Reviews
I’ve been extremely impressed with the professional and pleasant service received from the Personal Agent Epsom team (Letting & Management). I’m a new landlord so it’s especially reassuring to have a reliable team to work with who are so friendly and happy to manage all my queries. Thank you and keep up the great team spirit :)
trustpilot.com
Source: trustpilot.com
The team at The Personal Agent have been so helpful and have really gone above and beyond. Ria, Jo and Matthew have given me their advice, support and time on numerous occasions, before I had even paid a penny. I would not hesitate to recommend them to anyone, thank you so much.
trustpilot.com
Source: trustpilot.com
The team at The Personal Agent have been so helpful and have really gone above and beyond. Ria, Jo and Matthew have given me their advice, support and time on numerous occasions, before I had even paid a penny. I would not hesitate to recommend them to anyone, thank you so much.
trustpilot.com
Source: trustpilot.com
Great service and great communication from start to finish.
trustpilot.com
Source: trustpilot.com
Great service and great communication from start to finish.
trustpilot.com
Source: trustpilot.com
We have just sold our house with The Personal Agent in Epsom, and I have to say they were exceptionally good! Chris Shaw, who was our initial contact, was helpful, really pleasant to deal with, and always returned phone calls, we never had to chase or wonder what was going on. Sarah Goddard took over our 'case' once the ball was rolling, and she worked SO hard to get everything through to completion, not an easy task with a chain of 5 during the Covid pandemic. Sarah was helpful, understanding and communicative, she always kept us updated and we always felt as though she was really pushing for us to get to completion. She was an absolute pleasure to deal with, I wish all estate agents were like this. Wouldn't hesitate to recommend The Personal Agent, Epsom and if you get Chris or Sarah to look after you, you're on to a winner! Thanks guys.
trustpilot.com
Source: trustpilot.com
We have just sold our house with The Personal Agent in Epsom, and I have to say they were exceptionally good! Chris Shaw, who was our initial contact, was helpful, really pleasant to deal with, and always returned phone calls, we never had to chase or wonder what was going on. Sarah Goddard took over our 'case' once the ball was rolling, and she worked SO hard to get everything through to completion, not an easy task with a chain of 5 during the Covid pandemic. Sarah was helpful, understanding and communicative, she always kept us updated and we always felt as though she was really pushing for us to get to completion. She was an absolute pleasure to deal with, I wish all estate agents were like this. Wouldn't hesitate to recommend The Personal Agent, Epsom and if you get Chris or Sarah to look after you, you're on to a winner! Thanks guys.
trustpilot.com
Source: trustpilot.com
I wasn’t sure about selling the house just out of lockdown, having had 3 different valuations, but the John at Banstead reassured us that we would get our asking price and that it would sell quickly. Great photos and video were taken on Tuesday morning, we were online by Wednesday afternoon, 4 viewings booked by Wed evening, SOLD by first viewing on Thursday morning! Great job guys!
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
trustpilot.com
Source: trustpilot.com
I wasn’t sure about selling the house just out of lockdown, having had 3 different valuations, but the John at Banstead reassured us that we would get our asking price and that it would sell quickly. Great photos and video were taken on Tuesday morning, we were online by Wednesday afternoon, 4 viewings booked by Wed evening, SOLD by first viewing on Thursday morning! Great job guys!
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
trustpilot.com
Source: trustpilot.com
Restored my faith in estate agents. The Personal Agent were the first to respond to my initial enquiry about selling my property. They offered the lowest rate, and (as it turned out) the best experience. I dealt with about 4-5 different staff during the course of my sale, from the viewings through to sales progression, and I cannot fault any of them. Courteous, friendly, and professional. I would definitely involve them again in my next house move.
trustpilot.com
Source: trustpilot.com
Restored my faith in estate agents. The Personal Agent were the first to respond to my initial enquiry about selling my property. They offered the lowest rate, and (as it turned out) the best experience. I dealt with about 4-5 different staff during the course of my sale, from the viewings through to sales progression, and I cannot fault any of them. Courteous, friendly, and professional. I would definitely involve them again in my next house move.
trustpilot.com
Source: trustpilot.com
We sold within 1 day and we have finally exchanged and they’ve helped us through the whole process even with all the ups and downs off trying to move during the Covid pandemic.
Highly recommend them
trustpilot.com
Source: trustpilot.com
We sold within 1 day and we have finally exchanged and they’ve helped us through the whole process even with all the ups and downs off trying to move during the Covid pandemic.
Highly recommend them
trustpilot.com
Source: trustpilot.com
After initial problems everything now runs smoothly.
trustpilot.com
Source: trustpilot.com
After initial problems everything now runs smoothly.
trustpilot.com
Source: trustpilot.com
I have used The Personal Agent to manage my property for years now. They are a really helpful team and always answer and resolve any queries you have. Very recently had a huge problem with a leak in my property, Katie was outstanding, especially during the pandemic we are still going through. She was so professional, sorting out tradesmen, keeping the Tennant and myself informed throughout. She was truly outstanding and a credit to her team.
Great property management services.
trustpilot.com
Source: trustpilot.com
I have used The Personal Agent to manage my property for years now. They are a really helpful team and always answer and resolve any queries you have. Very recently had a huge problem with a leak in my property, Katie was outstanding, especially during the pandemic we are still going through. She was so professional, sorting out tradesmen, keeping the Tennant and myself informed throughout. She was truly outstanding and a credit to her team.
Great property management services.
trustpilot.com
Source: trustpilot.com
Katie, Ria and Joe, who I have main dealings with, have been brilliant. When you have a query or a concern, they are very quick to reply.
My first tenant did not go well, but the team were there to guide me every step of the way.Now the team have found me a lovely family who are in the house and they have been fantastic tenants.
I am eternally greatful of all the work the team put in, to ensure that we as landlords as well as tenants are looked after properly. Thank you.I have been with them 3 years and have no regrets at all and they come highly recommended by me.
trustpilot.com
Source: trustpilot.com
Katie, Ria and Joe, who I have main dealings with, have been brilliant. When you have a query or a concern, they are very quick to reply.
My first tenant did not go well, but the team were there to guide me every step of the way.
Now the team have found me a lovely family who are in the house and they have been fantastic tenants.
I am eternally greatful of all the work the team put in, to ensure that we as landlords as well as tenants are looked after properly. Thank you.
I have been with them 3 years and have no regrets at all and they come highly recommended by me.
trustpilot.com
Source: trustpilot.com
Andrew, Cat and the rest of the team have been brilliant. We had a couple of setbacks on top of the pandemic and the team were very supportive throughout. They were even available throughout the whole of lockdown. I would definitely recommend Personal Agent when moving house.
trustpilot.com
Source: trustpilot.com
Andrew, Cat and the rest of the team have been brilliant. We had a couple of setbacks on top of the pandemic and the team were very supportive throughout. They were even available throughout the whole of lockdown. I would definitely recommend Personal Agent when moving house.
trustpilot.com
Source: trustpilot.com
I would like to rate Personal Agent for being on the ball, when times matter.
Excellent Comms throughout the entire process.
Thank you for all your help
From the Buyer of a house in Stoneleigh
trustpilot.com
Source: trustpilot.com
I would like to rate Personal Agent for being on the ball, when times matter.

Excellent Comms throughout the entire process.

Thank you for all your help

From the Buyer of a house in Stoneleigh
trustpilot.com
Source: trustpilot.com
My experience with the Personal Agent was really great - the team were knowledgeable and professional and replied to emails quickly. They coped well with the coronavirus pandemic. However, I would have preferred a heads up that there would be so many different people dealing with my purchase across the different stages. This wasn't an issue but took some getting used to!
trustpilot.com
Source: trustpilot.com
My experience with the Personal Agent was really great - the team were knowledgeable and professional and replied to emails quickly. They coped well with the coronavirus pandemic. However, I would have preferred a heads up that there would be so many different people dealing with my purchase across the different stages. This wasn't an issue but took some getting used to!
trustpilot.com
Source: trustpilot.com
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