The Personal Agent - Lettings & Management

4.9/5 based on 2267 reviews
Latest Reviews
I wanted to put in writing how happy we have been with the personal agent
right from putting our house on the market to exchanging last week! Every
single person in your Epsom office have been a delight to deal with
throughout the marketing period (which wasn't very long) as Ashleigh found
us our perfect buyers very quickly. Since then Chris has been fantastic
progressing our sale, and with a couple of bumps along the way he kept calm
and positive throughout.
I am so glad we went with the personal agent. We have already been telling
friends about our experience and highly recommending you. If we need to sell
again I wouldn't go anywhere else!
See you on completion day with a case of wine for the whole office!
thebestof.co.uk
Source: thebestof.co.uk
Just wanted to say thanks so much for getting the sale through nicely. I promise I will put something more formal in writing soon because you and the whole office to be honest have been fantastic.
thebestof.co.uk
Source: thebestof.co.uk
Your firm is doing an excellent job for me; I would particularly like to commend Sue Boardman who kindly went into the house to read and photograph the meter readings for me. Personal service at 80 miles distance!
thebestof.co.uk
Source: thebestof.co.uk
Can I just reiterate what I said back in March that I was most pleased with the service given by personalagent and found the staff both very attentative and most courteous.
thebestof.co.uk
Source: thebestof.co.uk
The whole process was not the easiest but I have never seen an agent work as fast hard or efficient as Stacey. Her intentions were always good and I know that she was trying her best to help me. At many stages it seemed as if it was going to fall through due to my house not completing in time but Stacey did a fabulous job at holding together. I really don’t know how to thank her enough. I have already recommended one of my friends to see Stacey as she now has a house that she is looking to rent out.
thebestof.co.uk
Source: thebestof.co.uk
Stacy from the start was extremely helpful - well organised and knew everything about the property, which makes life for a prospective tenant much easier. Communication following certain requests were sorted within an hour. Highly recommend Stacy as an excellent agent.
thebestof.co.uk
Source: thebestof.co.uk
Stacey is the most upbeat, helpful member of staff. Always polite, very knowledgeable, efficient and friendly. It has truly been a pleasure dealing with her. I would highly recommend The Personal Agent based on my experience so far and that has a lot to do with Stacey and her professionalism in her work - her enthusiasm is infectious and she clearly loves what she does. 100% positive experience and cannot fault her at all.
thebestof.co.uk
Source: thebestof.co.uk
Stacey was bubbly, friendly and very helpful from start to finish. She made the whole process simple and went out of her way to help us.
thebestof.co.uk
Source: thebestof.co.uk
We needed to move house due to our current landlord selling. The whole process has been very easy and Stacey has been very friendly and helpful. I think that she is very good at her job because she has always got our best interest at heart.
thebestof.co.uk
Source: thebestof.co.uk
Can I just take the opportunity to thank you both and the rest of the team for your professionalism, approach and generally positive attitude throughout the process of selling my house. I am, as you know, now exchanged and totally delighted.
You have taken the stress and worry out of house building and it has gone unbelievably smoothly in a way I could never have imagined. Right from meeting Richard who instantly recognised the sort of people who would be keen to buy my cottage through to the agents who got so many people around so quickly through to chris' magnificent, calm and pragmatic management skills, I feel I have been in good hands.
thebestof.co.uk
Source: thebestof.co.uk
Many thanks for your message yesterday. Can’t believe we’ve finally exchange – brilliant! Jack and I just wanted to say a big thank you to you, Rupert and the team for all your support and efforts in pushing the sale through – a stirling job – thanks so much!
thebestof.co.uk
Source: thebestof.co.uk
As I said on the phone I have never doubted my decision to choose The Personal Agent to manage my sale even though there have been some challenges along the way! I have appreciated your professionalism, direct approach and the hard work you have put in to achieve the full asking price for me. I have already recommended you as a company and will continue to do so.
thebestof.co.uk
Source: thebestof.co.uk
Who to choose? Someone professional, enthusiastic, responsible, honest and must have integrity. I chose 'The Personal Agent'. Got a valuation, exactly what I thought. Now the timing. The market is improving. Is Christmas a good time to sell. They told us 'only serious buyers are looking at Christmas'. Andrew Burn my personal agent stepped in. Day 1 can someone come round this evening? That was quick. Feedback, lovely house. Next day, photographs plans description, property on line. Visit by assessor to obtain energy performance certificate. Two more to view this evening. Feedback, serious contender. Property on Zoopla, hundreds of hits immediately. Suggestion, lets have an open day, we have four couples who want to view, two days from now. Next morning a new couple wants to view. Feedback, two offers made. The serious contender wants our house. Offer accepted. Only 30hours has passed from first call to Andrew to accepting an offer, fantastic. Stressful but exciting. Andrew re-assured us with timely calls. 60 days later, contracts exchanged and looking forward to moving into our next home. Andrew, you and your team are brilliant. Many thanks
thebestof.co.uk
Source: thebestof.co.uk
I hope you and your family are well. We are settling into Albert Road now, excited about the changes that we are going to make to this old house! I just wanted to send over an official Thank you to you and your team for making our house move stress free, quick and very enjoyable.

The whole process from valuation to completion was so professional. You and your team are friendly, honest, diligent and hard working. The fact that your team are not pushy and they know their stuff meant that we actually achieved higher than asking price on our property and had a great offer accepted on our new home.

Communication lines were always open, messages were always returned in a timely manner and a friendly approach ran through the whole of your team.

We have been so impressed with your service that we have recommended you to all of our friends in the Epsom area, and I know that you have just had a successful sale on Albert Road and our old neighbours have just instructed you too!

We hope that we will be staying here for many more years to come, but we will continue to recommend you to our friends, family and colleagues in and around Epsom.

I will invite you all round for a nose and a valuation once we have had the builders in and we have made this a very happy family home.

Best wishes to you all
thebestof.co.uk
Source: thebestof.co.uk
We were very impressed with our first contact with Personal Agent with the valuation and marketing materials for our property. Richard really took time to take photos to show the house in the best possible way. The whole Epsom office team were knowledgeable, professional and friendly throughout the process. We bought through Cairds and the contrast in assistance and guidance from the two agencies was marked. We would definitely recommend Personal Agent to others.
thebestof.co.uk
Source: thebestof.co.uk
Rich and I wanted to get in touch to say a giant THANK YOU for all your hard work in our purchase.

Although your client’s were the ****, you also gave us an incredible service, were consistently and extremely personable, efficient and friendly.

If you do ever need a testimonial we would be happy to give you one!

Thank you for being so prompt with your replies etc to our queries too, you were a very helpful driving force in making it happen and we really appreciate it!
thebestof.co.uk
Source: thebestof.co.uk
Thanks to you, Charlotte and Chris for all your effort and support. We very much appreciate it.
Its great to have exchanged contracts and we now look forward to successful completion.
Best regards,
Wayne and Louise
thebestof.co.uk
Source: thebestof.co.uk
I can only say "Hooray for Team PA" - you pulled all the stops out when our first buyer fell through and although for various reasons out of your control things got complicated you got us there in the end! Thank you all.
thebestof.co.uk
Source: thebestof.co.uk
We are very pleased that we chose the Personal Agent to act on our behalf when we were selling our house recently in Stoneleigh. We have found them very professional and were very pleased with the way our property was marketed. The brochure including the photographs were of excellent quality. We found Andrew’s valuation very realistic and this was reflected by the number of people who both viewed and made offers on the property. Andrew’s negotiating skills showed real experience as well as integrity. We have always had sound advice and found that any queries or phone calls have been promptly and efficiently dealt with. An important addition has been Andrew’s good sense of humour. As the saying goes ‘laughter is the best medicine’ and this has been very helpful during the stress of moving house. Thank you to all at the Personal Agent
thebestof.co.uk
Source: thebestof.co.uk
I have recently sold my property through The Personal Agent.

The service I received far exceeded all my expectations.
As well as making every effort to locate prospective buyers I found them to be extremely helpful, advising and keeping me informed of progress every step of the way.

An absolute 5 star service.

Thank you to all
thebestof.co.uk
Source: thebestof.co.uk
We got great results within the first week of marketing aided by terrific photos. Thanks for a job well done.
thebestof.co.uk
Source: thebestof.co.uk
When I was a first time buyer it was Ashleigh Greetham that showed me my first viewing.
Ashleigh was there throughout my subsequent viewings, all the way to completion, with a smile on her face and a "can do" attitude that was a great help in the purchase of what I now call home.
If I ever sell my home it would be a pleasure to engage Ashleigh and The Personal Agent to act for me.
thebestof.co.uk
Source: thebestof.co.uk
Chris was great in ensuring the move went as quickly and smoothly as possible and his great communication skills kept us fully up to date with events as the move progressed to completion.
thebestof.co.uk
Source: thebestof.co.uk
Very friendly and competent advice (especially Paul from Stoneleigh) and good coordination throughout the other Personal Agent offices - recommended choice if you are looking for a property in the Epsom area. Also great in facilitating the negotiation with the owner and quick in clearing the paperwork and procedures. Thumbs up!
thebestof.co.uk
Source: thebestof.co.uk
I can truly say that because of this person I would use The Personal agent again in the future. He was there constantly when I needed an advice.We were in a very complicated situation and he did his best to find solution for everybody. He never missed a call I made and I think that is why they are called personal agent. I felt I was important and I was a real person to him not just a property that needs to be sold.Receiving a really bad service from my solicitor, Chris was the person I called every time I felt desperate. I believe if it was not for him we would not complete on time which was really important in our case. Thank you, Chris!
thebestof.co.uk
Source: thebestof.co.uk
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