The Personal Agent - Lettings & Management
Latest Reviews
Who to choose? Someone professional, enthusiastic, responsible, honest and must have integrity. I chose 'The Personal Agent'. Got a valuation, exactly what I thought. Now the timing. The market is improving. Is Christmas a good time to sell. They told us 'only serious buyers are looking at Christmas'. Andrew Burn my personal agent stepped in. Day 1 can someone come round this evening? That was quick. Feedback, lovely house. Next day, photographs plans description, property on line. Visit by assessor to obtain energy performance certificate. Two more to view this evening. Feedback, serious contender. Property on Zoopla, hundreds of hits immediately. Suggestion, lets have an open day, we have four couples who want to view, two days from now. Next morning a new couple wants to view. Feedback, two offers made. The serious contender wants our house. Offer accepted. Only 30hours has passed from first call to Andrew to accepting an offer, fantastic. Stressful but exciting. Andrew re-assured us with timely calls. 60 days later, contracts exchanged and looking forward to moving into our next home. Andrew, you and your team are brilliant. Many thanks, John and Carol
Source: trustpilot.com
Who to choose? Someone professional, enthusiastic, responsible, honest and must have integrity. I chose 'The Personal Agent'. Got a valuation, exactly what I thought. Now the timing. The market is improving. Is Christmas a good time to sell. They told us 'only serious buyers are looking at Christmas'. Andrew Burn my personal agent stepped in. Day 1 can someone come round this evening? That was quick. Feedback, lovely house. Next day, photographs plans description, property on line. Visit by assessor to obtain energy performance certificate. Two more to view this evening. Feedback, serious contender. Property on Zoopla, hundreds of hits immediately. Suggestion, lets have an open day, we have four couples who want to view, two days from now. Next morning a new couple wants to view. Feedback, two offers made. The serious contender wants our house. Offer accepted. Only 30hours has passed from first call to Andrew to accepting an offer, fantastic. Stressful but exciting. Andrew re-assured us with timely calls. 60 days later, contracts exchanged and looking forward to moving into our next home. Andrew, you and your team are brilliant. Many thanks, John and Carol
Source: trustpilot.com
I would recommend the Personal Agent because - we bought our house through them + excellent service and advice
Source: thebestof.co.uk
Absolutely brilliant! All the staff are extremely nice and very professional. The whole experience from start to finish was fantastic and very quick. Made an emotional time for us much more bearable. Thank you so much Richard and Chris for all your help.
Source: facebook.com
Not sure
Source: facebook.com
Thank you again for all of your help, advice and chasing to reach this successful conclusion. Your service was fantastic – and far outstrips anything I have experienced buying and selling homes in the past. Be careful you might give estate agents a good name!
Please pass this on to Rupert and Richard so that your efforts are recognised. And, please feel free to use my comments in any publicity.
Please pass this on to Rupert and Richard so that your efforts are recognised. And, please feel free to use my comments in any publicity.
Source: thebestof.co.uk
The service I have received has been fantastic, from my first initial e-mail enquiry about what properties you had on the market in the area which was answered extremely promptly, to being shown around the house the first time to exchange contract The whole process went extremely smoothly and quickly with no real hiccups and you have always answered any queries I had promptly and kept me informed of what was happening. I would happily use you again and recommend you to anyone I know who is moving in the area.
Source: thebestof.co.uk
The staff at The Personal Agent provided exactly what their name suggests, at times it felt like we had our own personal agents looking for our new home. They listened and understood exactly what we were after and provided excellent advice during a difficult but ultimately successful search. A Big thank you goes to all the staff at the Stoneleigh office.
Source: thebestof.co.uk
The professional and friendly help and advice of Andrew Burn and his team at The Personal Agent office in Stoneleigh was key to valuing my property and finding the right buyer, resulting in a smooth and trouble free transaction. This was without doubt the easiest and stress free house sale that I have ever experienced. I would highly recommend this agency to anyone looking to achieve the same
Source: thebestof.co.uk
The team at Personal Agent found a buyer for our house with days, and were very efficient and professional throughout the whole Process I would highly recommend them.
Source: thebestof.co.uk
I cannot recommend The Personal Agent highly enough. I was so nervous about putting my house on the market, especially after living there for over thirty years, having it on the market last year with two other estate agents and then taking it straight back off after a couple of months. From the moment I met them I just knew they were going to get me the best price (without promising me the moon!) and within days my house was "Under Offer". In fact, I felt so safe with The Personal Agent I sold, bought through them and even used their in-house removal company.need I say more.
Source: thebestof.co.uk
The Personal Agent definitely go the "extra mile" to ensure that the whole process of marketing the property, getting the right people through the door and then once an offer has been accepted, follow through until exchange of contracts has taken place. They employ friendly and professional staff, who help to make a very stressful time a little more bearable. We would recommend their services with no hesitation.
Source: thebestof.co.uk
I wanted to write and tell you how very impressed I have been with Paul Davis at your Stoneleigh office. Throughout the sale of my property he has been extremely efficient, professional and worked incredibly hard in making sure the sale took place. His honesty has been exceptionally refreshing and I have really appreciated his help and advice. All in all, your staff's customer service has been exemplary.
Source: thebestof.co.uk
Can't recommend the Personal Agent highly enough. Our sale and purchase were both handled brilliantly and professionally. Big thanks.
Source: thebestof.co.uk
Trust me, the benefits of coming and meeting the agents is so evident. You have a good outfit there, all your team seem very switched on.
Chris seems like a good attribute to your business too.
Please pass on my regards to the team.
Chris seems like a good attribute to your business too.
Please pass on my regards to the team.
Source: thebestof.co.uk
I have found the teams at all three of The Personal Agent’s branches absolutely streets ahead of the competition. I have had regular calls from various members of the sales teams, all who had listened to exactly what I was looking for and called with the appropriate properties. Your service has been a pleasure and when I come to sell my property I will most certainly be back to The Personal Agent to do so.
Source: thebestof.co.uk
I used The Personal Agent to sell my mother's house. I was very impressed with the service provided and was kept informed every step of the way. Whenever I spoke to any member of the team, they were always very helpful and considerate. I have no hesitation in recommending them.
Source: google.com
Just to say thanks to all staff at Personal Agent: professional and supportive all the way!
Source: thebestof.co.uk
The level of service from the Personal Agent was excellent. Sue from the Personal Agent met us at short notice and showed us 3 properties, one of which we have now purchased.
The properties that we were shown were well suited to our needs and we are very pleased with the one that we purchased. During the purchasing process Sue remained in touch and worked alongside the solicitor to answer queries and progress the sale. Sue also helped recommended a mortgage advisor and solicitor, both of which we used to good effect as we had a quick and hassle-free purchasing experience.
We are grateful to Sue for her responsiveness and help, and we would certainly trust and recommend the Personal Agent. I am quite sure that we will use Personal Agent again in the future to sell or buy or both.
The properties that we were shown were well suited to our needs and we are very pleased with the one that we purchased. During the purchasing process Sue remained in touch and worked alongside the solicitor to answer queries and progress the sale. Sue also helped recommended a mortgage advisor and solicitor, both of which we used to good effect as we had a quick and hassle-free purchasing experience.
We are grateful to Sue for her responsiveness and help, and we would certainly trust and recommend the Personal Agent. I am quite sure that we will use Personal Agent again in the future to sell or buy or both.
Source: thebestof.co.uk
I just wanted to drop you a quick email to say thanks for everything that you all did at the Personal Agent for helping us sell and purchase our new property. Chris Titchner was absolutely fantastic, and I wanted to make sure we let you know what a great job he did with making our sales go through.
Thanks again
Thanks again
Source: thebestof.co.uk
Whilst being highly professional, the Personal Agent has provided a
personal service of an extremely high standard! During the sale of my
house the staff have always gone the extra mile, being proactive,
supportive and always keeping me positive during what can be a stressful
process. I have known exactly what was going on with my sale, being
updated regularly with a friendly phonecall and when things looked like
they might not be going according to plan, The Personal Agent were
always one step ahead. I cannot recommend The Personal Agent highly
enough, an outstanding service with a personal touch, what more could
one ask!?
personal service of an extremely high standard! During the sale of my
house the staff have always gone the extra mile, being proactive,
supportive and always keeping me positive during what can be a stressful
process. I have known exactly what was going on with my sale, being
updated regularly with a friendly phonecall and when things looked like
they might not be going according to plan, The Personal Agent were
always one step ahead. I cannot recommend The Personal Agent highly
enough, an outstanding service with a personal touch, what more could
one ask!?
Source: thebestof.co.uk
We contacted the Personal Agent as we were recommended by a friend who had recently sold their property through the Ewell Branch. On 1st meeting Chris we both felt there was a ‘no nonsense’ attitude about him and that we weren’t being given the usual sales pitch you get from a lot of Estate Agents – and we did from others we spoke to! He was upfront from the start as to what we could expect to get for our house in this current climate.
We were looking for a house in the Cheam area which unfortunately isn’t covered by The Personal Agent (yet) but I did say to keep me informed of anything ‘spectacular’ that came up and this is all we received. There was no bombardment of emails for properties that wouldn’t have been of interest to us or any pressure to see anything we didn’t want to.
When we eventually found our house in Cheam it looked like it was all going far too smoothly… Well it was and we have had 3 months of hick-ups on the purchase of our new property but we got there in the
We were looking for a house in the Cheam area which unfortunately isn’t covered by The Personal Agent (yet) but I did say to keep me informed of anything ‘spectacular’ that came up and this is all we received. There was no bombardment of emails for properties that wouldn’t have been of interest to us or any pressure to see anything we didn’t want to.
When we eventually found our house in Cheam it looked like it was all going far too smoothly… Well it was and we have had 3 months of hick-ups on the purchase of our new property but we got there in the
Source: thebestof.co.uk
This is to confirm in writing that I was very satisfied with the way you handled the sale of my property for me, and will recommend your services whole-heartedly to anyone who may need them.
The Personal Agent also sent me more properties to view when I was searching, than a lot of the other agents.
We also had quite a lot of laughs along the way – which helped A LOT--- thank you.
Mrs. J.B
The Personal Agent also sent me more properties to view when I was searching, than a lot of the other agents.
We also had quite a lot of laughs along the way – which helped A LOT--- thank you.
Mrs. J.B
Source: thebestof.co.uk
The Personal Agent definitely go the "extra mile" to ensure that the whole process of marketing the property, getting the right people through the door and then once an offer has been accepted, follow through until exchange of contracts has taken place. They employ friendly and professional staff, who help to make a very stressful time a little more bearable. We would recommend their services with no hesitation.
Source: thebestof.co.uk
The Personal Agent truly lived up to their name during the entire course of our sale. We experienced what could be called a rather 'difficult' sale but Richard and the team at the Personal Agent were nothing but highly professional when dealing with our buyers and ourselves. They understand how imperative it is to consider their client's needs at all times and swiftly resolve any issues with respect and understanding. Excellent service and very likeable people. We both believe that our sale would have fallen through with any other estate agent in the area. Thank you all very much for your hard work and determination and the success of our sale - you go the extra mile.
Source: thebestof.co.uk
