The Personal Agent - Estate Agents
Latest Reviews
We originally planned to move back in 2018 and we had our house valued by a number of local agents . Our plans were put on hold until we decided to take the plunge this year. I remember the original visit carried out by yourselves and was struck, forgive the pun, by the personal treatment that we received compared to the others so I duly went along to your Stoneleigh Office for advice. We have been in our property for 25 years so we were lost on how to go about buying and selling. We had seen our dream home and put an offer in but until we had our home on the market the offer wasn't accepted (with heavy heart by the vendors). I then spoke to Andrew (Stoneleigh) who guided us through the initial stages and within a week the house was on the market. Then came LOCKDOWN due to Covid 19 and we thought that was that. Throughout the lockdown we received a telephone call from the Stoneleigh Office with updates even though there were was very little to update but those calls were very much appreciated. Once lockdown was lifted Dan was brilliant at arranging the viewings and also guiding us through the 'offer stage'.
We have found it frustrating about the lack of information we received about what stage we were at and what needed to be done, fairly common we understand, Cat has definately come into her own in this area. When she said she would chase something up,she did and let us know as soon as possible. That has been a great relief, Thank you to all the team at Stoneleigh.
We have found it frustrating about the lack of information we received about what stage we were at and what needed to be done, fairly common we understand, Cat has definately come into her own in this area. When she said she would chase something up,she did and let us know as soon as possible. That has been a great relief, Thank you to all the team at Stoneleigh.
Source: trustpilot.com
We originally planned to move back in 2018 and we had our house valued by a number of local agents . Our plans were put on hold until we decided to take the plunge this year. I remember the original visit carried out by yourselves and was struck, forgive the pun, by the personal treatment that we received compared to the others so I duly went along to your Stoneleigh Office for advice. We have been in our property for 25 years so we were lost on how to go about buying and selling. We had seen our dream home and put an offer in but until we had our home on the market the offer wasn't accepted (with heavy heart by the vendors). I then spoke to Andrew (Stoneleigh) who guided us through the initial stages and within a week the house was on the market. Then came LOCKDOWN due to Covid 19 and we thought that was that. Throughout the lockdown we received a telephone call from the Stoneleigh Office with updates even though there were was very little to update but those calls were very much appreciated. Once lockdown was lifted Dan was brilliant at arranging the viewings and also guiding us through the 'offer stage'.
We have found it frustrating about the lack of information we received about what stage we were at and what needed to be done, fairly common we understand, Cat has definately come into her own in this area. When she said she would chase something up,she did and let us know as soon as possible. That has been a great relief, Thank you to all the team at Stoneleigh.
We have found it frustrating about the lack of information we received about what stage we were at and what needed to be done, fairly common we understand, Cat has definately come into her own in this area. When she said she would chase something up,she did and let us know as soon as possible. That has been a great relief, Thank you to all the team at Stoneleigh.
Source: trustpilot.com
What can I say. Paul at Personal Agent in Stoneleigh was incredibly professional and dealt with the sale of our house and subsequent purchase of our new house. This was also through the stressful times of COVID. He was always at the end of a phone to answer any queries and was very knowledgable. If we ever had a leave of our senses and decided to move again there’s only one place we would go to again. We couldn’t recommend Paul and his team any higher.
Source: trustpilot.com
What can I say. Paul at Personal Agent in Stoneleigh was incredibly professional and dealt with the sale of our house and subsequent purchase of our new house. This was also through the stressful times of COVID. He was always at the end of a phone to answer any queries and was very knowledgable. If we ever had a leave of our senses and decided to move again there’s only one place we would go to again. We couldn’t recommend Paul and his team any higher.
Source: trustpilot.com
I’ve been extremely impressed with the professional and pleasant service received from the Personal Agent Epsom team (Letting & Management). I’m a new landlord so it’s especially reassuring to have a reliable team to work with who are so friendly and happy to manage all my queries. Thank you and keep up the great team spirit :)
Source: trustpilot.com
I’ve been extremely impressed with the professional and pleasant service received from the Personal Agent Epsom team (Letting & Management). I’m a new landlord so it’s especially reassuring to have a reliable team to work with who are so friendly and happy to manage all my queries. Thank you and keep up the great team spirit :)
Source: trustpilot.com
The team at The Personal Agent have been so helpful and have really gone above and beyond. Ria, Jo and Matthew have given me their advice, support and time on numerous occasions, before I had even paid a penny. I would not hesitate to recommend them to anyone, thank you so much.
Source: trustpilot.com
The team at The Personal Agent have been so helpful and have really gone above and beyond. Ria, Jo and Matthew have given me their advice, support and time on numerous occasions, before I had even paid a penny. I would not hesitate to recommend them to anyone, thank you so much.
Source: trustpilot.com
Great service and great communication from start to finish.
Source: trustpilot.com
Great service and great communication from start to finish.
Source: trustpilot.com
We have just sold our house with The Personal Agent in Epsom, and I have to say they were exceptionally good! Chris Shaw, who was our initial contact, was helpful, really pleasant to deal with, and always returned phone calls, we never had to chase or wonder what was going on. Sarah Goddard took over our 'case' once the ball was rolling, and she worked SO hard to get everything through to completion, not an easy task with a chain of 5 during the Covid pandemic. Sarah was helpful, understanding and communicative, she always kept us updated and we always felt as though she was really pushing for us to get to completion. She was an absolute pleasure to deal with, I wish all estate agents were like this. Wouldn't hesitate to recommend The Personal Agent, Epsom and if you get Chris or Sarah to look after you, you're on to a winner! Thanks guys.
Source: trustpilot.com
We have just sold our house with The Personal Agent in Epsom, and I have to say they were exceptionally good! Chris Shaw, who was our initial contact, was helpful, really pleasant to deal with, and always returned phone calls, we never had to chase or wonder what was going on. Sarah Goddard took over our 'case' once the ball was rolling, and she worked SO hard to get everything through to completion, not an easy task with a chain of 5 during the Covid pandemic. Sarah was helpful, understanding and communicative, she always kept us updated and we always felt as though she was really pushing for us to get to completion. She was an absolute pleasure to deal with, I wish all estate agents were like this. Wouldn't hesitate to recommend The Personal Agent, Epsom and if you get Chris or Sarah to look after you, you're on to a winner! Thanks guys.
Source: trustpilot.com
I wasn’t sure about selling the house just out of lockdown, having had 3 different valuations, but the John at Banstead reassured us that we would get our asking price and that it would sell quickly. Great photos and video were taken on Tuesday morning, we were online by Wednesday afternoon, 4 viewings booked by Wed evening, SOLD by first viewing on Thursday morning! Great job guys!
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
Source: trustpilot.com
I wasn’t sure about selling the house just out of lockdown, having had 3 different valuations, but the John at Banstead reassured us that we would get our asking price and that it would sell quickly. Great photos and video were taken on Tuesday morning, we were online by Wednesday afternoon, 4 viewings booked by Wed evening, SOLD by first viewing on Thursday morning! Great job guys!
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
Source: trustpilot.com
Restored my faith in estate agents. The Personal Agent were the first to respond to my initial enquiry about selling my property. They offered the lowest rate, and (as it turned out) the best experience. I dealt with about 4-5 different staff during the course of my sale, from the viewings through to sales progression, and I cannot fault any of them. Courteous, friendly, and professional. I would definitely involve them again in my next house move.
Source: trustpilot.com
Restored my faith in estate agents. The Personal Agent were the first to respond to my initial enquiry about selling my property. They offered the lowest rate, and (as it turned out) the best experience. I dealt with about 4-5 different staff during the course of my sale, from the viewings through to sales progression, and I cannot fault any of them. Courteous, friendly, and professional. I would definitely involve them again in my next house move.
Source: trustpilot.com
We sold within 1 day and we have finally exchanged and they’ve helped us through the whole process even with all the ups and downs off trying to move during the Covid pandemic.
Highly recommend them
Highly recommend them
Source: trustpilot.com
We sold within 1 day and we have finally exchanged and they’ve helped us through the whole process even with all the ups and downs off trying to move during the Covid pandemic.
Highly recommend them
Highly recommend them
Source: trustpilot.com
After initial problems everything now runs smoothly.
Source: trustpilot.com
After initial problems everything now runs smoothly.
Source: trustpilot.com
I have used The Personal Agent to manage my property for years now. They are a really helpful team and always answer and resolve any queries you have. Very recently had a huge problem with a leak in my property, Katie was outstanding, especially during the pandemic we are still going through. She was so professional, sorting out tradesmen, keeping the Tennant and myself informed throughout. She was truly outstanding and a credit to her team.
Great property management services.
Great property management services.
Source: trustpilot.com
I have used The Personal Agent to manage my property for years now. They are a really helpful team and always answer and resolve any queries you have. Very recently had a huge problem with a leak in my property, Katie was outstanding, especially during the pandemic we are still going through. She was so professional, sorting out tradesmen, keeping the Tennant and myself informed throughout. She was truly outstanding and a credit to her team.
Great property management services.
Great property management services.
Source: trustpilot.com
Katie, Ria and Joe, who I have main dealings with, have been brilliant. When you have a query or a concern, they are very quick to reply.
My first tenant did not go well, but the team were there to guide me every step of the way.Now the team have found me a lovely family who are in the house and they have been fantastic tenants.
I am eternally greatful of all the work the team put in, to ensure that we as landlords as well as tenants are looked after properly. Thank you.I have been with them 3 years and have no regrets at all and they come highly recommended by me.
My first tenant did not go well, but the team were there to guide me every step of the way.Now the team have found me a lovely family who are in the house and they have been fantastic tenants.
I am eternally greatful of all the work the team put in, to ensure that we as landlords as well as tenants are looked after properly. Thank you.I have been with them 3 years and have no regrets at all and they come highly recommended by me.
Source: trustpilot.com
Katie, Ria and Joe, who I have main dealings with, have been brilliant. When you have a query or a concern, they are very quick to reply.
My first tenant did not go well, but the team were there to guide me every step of the way.
Now the team have found me a lovely family who are in the house and they have been fantastic tenants.
I am eternally greatful of all the work the team put in, to ensure that we as landlords as well as tenants are looked after properly. Thank you.
I have been with them 3 years and have no regrets at all and they come highly recommended by me.
My first tenant did not go well, but the team were there to guide me every step of the way.
Now the team have found me a lovely family who are in the house and they have been fantastic tenants.
I am eternally greatful of all the work the team put in, to ensure that we as landlords as well as tenants are looked after properly. Thank you.
I have been with them 3 years and have no regrets at all and they come highly recommended by me.
Source: trustpilot.com
Andrew, Cat and the rest of the team have been brilliant. We had a couple of setbacks on top of the pandemic and the team were very supportive throughout. They were even available throughout the whole of lockdown. I would definitely recommend Personal Agent when moving house.
Source: trustpilot.com
