Old Government House Hotel & Spa
Latest Reviews
Just returned from a 3 night break at the OGH as an extended family group over 4 generations from 8yrs to 80yrs. The whole experience from making the booking over the phone, to checking in, to departure was everything you would hope it to be from a luxury hotel. Without exception all staff were pleasant, curteous and accommodating, nothing was too much trouble and any requests or observations made to them were actioned there and then without question or fuss. Given the hotel's diverse clientel, I think it is testament to the ethos and management of the OGH, that they seem able to create an atmosphere where everyone, whatever the group dymanics or reason for their visit, is made to feel comfortable and at ease. We had 3 rooms, all in the suite or refubished category, and if you are booking for a special occasion and want something luxurious I would definitely recommend splashing out if you can. They are beautiful. Requesting a room with a view and or balcony is also advisable. Food in the Hotel, whatever we ordered and wherever we chose to have it, was excellent as was the service. Lot's of nice little touches - complimentary sweetie jars for the children, evening turn down service, our rooms were generally serviced whilst we were having b'fast, boardgames in the lounge, complimentary papers, umberellas, chocolates........... As I had advised the front desk that we were there for a special occasion we were presented with complimentary champagne and fruit platter with handwritten card aknowledging the celebration. We didn't use the Spa, but it looked fab. No indoor pool, but outside pool was set at tropical temperature - my daughter swam in the rain!!
This Hotel could be perfect, whatever hotel experience you're looking for.
This Hotel could be perfect, whatever hotel experience you're looking for.
Source: tripadvisor.co.uk
Stayed at this hotel for our 25th wedding anniversary and were greeted with a bottle of champagne and fruit in our room. Beautiful decoration and attentive service was second to none. Ate in the Brasserie one evening and it was wonderful. All in all nothing was too much trouble for the staff in all areas of the otel and would love to stay there again.
Source: tripadvisor.co.uk
This hotel is a wonderful and relaxing place to stay. Rooms are clean and well furnished and designed. Food is of a very high standard. All the staff are courteous and very caring, looking after everyone's needs. They certainly take a great deal of pride in their work. Do not miss out on this hotel, convenient to shops and restaurants.
Source: tripadvisor.co.uk
We spent just three nights at the OGH after an absence of about fifteen years. The new owners have plainly spared little expense in rejuvenating this old gem. The public rooms are beautifully furnished and generate an air of calm. We dined out but noticed that the prices in the two-rosette restaurant are high. The brasserie prices looked much more manageable and, judging by the splendid breakfasts and lunchtime snacks, is of high standard. Our bedroom (312) was of the basic variety (there is a wide choice) and was small but splendidly fitted and furnished. The bathroom was brand-nrew and immacuilate. There's an excellent gym and spa. Kindly staff abound. We paid £480 for three nights and felt we had good value. Just one moan - the outdoor pool is small with too few loungers for the number of guests. We arrived at lunchtime on a lovely sunny day, just wanting to lie and read. There was a body or a towel on every lounger. The managements have promised to seek to address this.
Source: tripadvisor.co.uk
This was a wonderful hotel to stay in - nothing was too much trouble for the staff and they were all extremely courteous and went the extra mile on everything. Even though the hotel is more for adults than children, the hotel spa was luxurious and welcomed well-behaved children and the staff were wonderful with our 9 and 11 year old boys. The outdoor swimming pool was cold but set in lovely gardens. Parking was very tight around the back of the hotel but it was in a fantastic location in the heart of St Peter Port. In our eyes, this hotel totally deserves 5 stars.
Source: tripadvisor.co.uk
I can only say what a wonderful weekend we had. Your staff are truly second to none.
We dined in both restaurants and both were lovely.
Well done to you and your staff and we have recommended you to all our friends and family.
We most certainly will not be staying anywhere else when we come back to Guernsey. This was my first time to Guernsey and I loved it.
Spa was lovely, pool area relaxing and really everything was perfect .
We dined in both restaurants and both were lovely.
Well done to you and your staff and we have recommended you to all our friends and family.
We most certainly will not be staying anywhere else when we come back to Guernsey. This was my first time to Guernsey and I loved it.
Spa was lovely, pool area relaxing and really everything was perfect .
Source: tripadvisor.co.uk
Pleasant and friendly staff, well trained, lovely garden for breakfast, with great views to Herm, nice Brasserie for dinner (didn't make Governors- saving up), heated outdoor pool with comfy loungers, fine Spa room and steamroom/gym/sauna, close to town for shopping and further good restaurants plus all the transport you could want for sightseeing! Relaxing and great
Source: tripadvisor.co.uk
The whole ambience of this hotel strikes one on entering the reception.The staff have a pride in their hotel and their standard of service reflects this.They will help in any situation and in sorting out bookings or any other service.The Governor's Room Restaurant serves the most exquisite food any is highly recommended. We found the whole Hotel experience relaxing and rewarding.
P.T.Coles
P.T.Coles
Source: tripadvisor.co.uk
Just like to say what a wonderful time we had on our recent stay at the OGH. The staff were wonderfully attentive. We arrived in the morning , knowing that we would be too early to book into our suite. No problem! We were taken care of. Harry - Guest Relations took us for morning coffee and stayed to chat a while. We had chosen to stay at the OGH for our 35th Wedding Anniversary and the staff in every department of the Hotel made our stay extremely memorable. Nothing was too much trouble and always came with a smile. We will certainly stay there on our next visit.
Source: tripadvisor.co.uk
Hotel is lovely, very clean and beatifully presented. Facilities are very good and rooms are very well presented. Staff are extremely helpful and the service was excellent for our whole stay.
Source: tripadvisor.co.uk
Although we had stopped at other Red Carnation hotels before, we had never stopped at the Old Government House in Guernsey. It was an absolute delight and we will readily go back as soon as possible to ensure the excellent standards they have set are being maintained!
We travelled with my 82 year old mother who had one of the refurbished King rooms and we had a suite. My wife loved the room quality and the attentive service of all of the staff. Rarely do you find a hotel where all the staff (without exception) are so obliging and helpful.
We will unreservedly not hesitate to recommend the Old Government House to our friends and business colleagues.
Bryan, Pamela and Mrs N James, Great Barr, Birmingham
We travelled with my 82 year old mother who had one of the refurbished King rooms and we had a suite. My wife loved the room quality and the attentive service of all of the staff. Rarely do you find a hotel where all the staff (without exception) are so obliging and helpful.
We will unreservedly not hesitate to recommend the Old Government House to our friends and business colleagues.
Bryan, Pamela and Mrs N James, Great Barr, Birmingham
Source: tripadvisor.co.uk
Tagged a stay in this hotel on the end of a trip to see my sister. Had had a bit of a torrid time on Guernsey with rubbish weather and shredding two tyres on the granite which seems to be lurking on every road!! Fancied a bit of pampering so thought a stay at the OGH hotel would help us go home on a high! When we arrived, the staff could not be more helpful. The Concierge staff were absolutely delightful and my two year old was spoilt rotten and frankly started to turn into a bit of a diva! The hotel itself is beautiful with a real old world charm. It was like stepping back in time and just what I needed after a stressful week. The food in the brasserie was great except we hadn't booked and so had to sit in the lounge area which took the gloss off of it a bit. The highlight for me though was probably the afternoon tea. Gorgeous little cakes and pastries served with a tea of your choice. The sun finally came out on our final day so we got to spend some time in the lovely warm pool and relax on the sun loungers.
The only thing I would do differently next time is maybe request a room that didn't overlook the town. It was quite noisy on the Saturday night with the late night drinkers and there were the crazy Guernsey 4am bin collections which woke us up on both nights!
All in all though we had a fabulous time and are looking forward to a future visit.
The only thing I would do differently next time is maybe request a room that didn't overlook the town. It was quite noisy on the Saturday night with the late night drinkers and there were the crazy Guernsey 4am bin collections which woke us up on both nights!
All in all though we had a fabulous time and are looking forward to a future visit.
Source: tripadvisor.co.uk
Just had a lovely 9 day break in this superb hotel. Excellent service in all counts from very friendly and efficient staff. Food was really good from breakfast to afternoon tea to dinner. Room was spaceous,clean and tastefully furnished with a huge double bed.
My wife and I were celebrating our 41st wedding anniversary and we received a complimentary bottle of champagne with a plate of fresh fruit and chocolate sauce served to us in our room just after we had arrived. A lovely gesture.
If I have one critism it is the limited space round the pool although we always managed to get a sunbed to relax on with a nice cold beer from the bar and enjoy the late afternoon sun after a days sightseeing.
My wife and I were celebrating our 41st wedding anniversary and we received a complimentary bottle of champagne with a plate of fresh fruit and chocolate sauce served to us in our room just after we had arrived. A lovely gesture.
If I have one critism it is the limited space round the pool although we always managed to get a sunbed to relax on with a nice cold beer from the bar and enjoy the late afternoon sun after a days sightseeing.
Source: tripadvisor.co.uk
Visited Guernsey for the first time and enjoyed it very much.
Stayed at the OGH for the weekend and had a wonderful time. The hotel is beautiful, in excellent condition with very good food. The staff is friendly and helpful. It's obvious they pride themselves on their customer service.
I would recommend a visit to Guernsey but be sure to stay at the OGH.
Stayed at the OGH for the weekend and had a wonderful time. The hotel is beautiful, in excellent condition with very good food. The staff is friendly and helpful. It's obvious they pride themselves on their customer service.
I would recommend a visit to Guernsey but be sure to stay at the OGH.
Source: tripadvisor.co.uk
A lovely hotel in a great postition. It's right in town so great to wander down to the shops in the day and lots of restaurant choices close by at night. Beautiful conservatory area to eat in, great club sandwich and delicious afternoon tea! Service was occasionally slow but didn't bother us. It's one of the more expensive hotel but we thought it was worth it.
Source: tripadvisor.co.uk
The staff make you feel "special" the minute you walk through the door. Everything is focussed on the guest's requirements and this is a refreshing almost unique experience these days.
Our experience could hardly have been bettered and it is one of the best Hotels I have stayed at in 50 years of regular travel !
The only slight criticism I could make was that the room was slightly small for a 5 day stay , but it was fully equipped, exceptionally clean and the Harbour view amply made up for this .
Food was excellent both in the Brassiere and the flag ship Governers restaurant and the breakfast was superb in all respects.
Our experience could hardly have been bettered and it is one of the best Hotels I have stayed at in 50 years of regular travel !
The only slight criticism I could make was that the room was slightly small for a 5 day stay , but it was fully equipped, exceptionally clean and the Harbour view amply made up for this .
Food was excellent both in the Brassiere and the flag ship Governers restaurant and the breakfast was superb in all respects.
Source: tripadvisor.co.uk
Came over for a long weekend with my wife and we were both thoroughly impressed with this beautiful hotel. Full of period character & charm, the OGH is well situated close to the heart of St Peter Port within short walking distance of the restaurants and shops, (a bit hilly but that's St Peter Port!) We were blessed with fine weather and the hotel pool was blissful.
Perhaps the most important feature though is the level of service from the staff - absolutely first class - and friendly with it. Highly recommended for a weekend getaway.
Perhaps the most important feature though is the level of service from the staff - absolutely first class - and friendly with it. Highly recommended for a weekend getaway.
Source: tripadvisor.co.uk
We had our honeymoon at the OGH recently, and had a fantastic stay.
We really enjoyed the nice touches - the Champaign and rose petal heart on the bed, on our first evening. It made it very special.
Also our room was excellent, with a lovely view over the sea across to Herm and a nice balcony to sit and enjoy it all.
We really enjoyed the nice touches - the Champaign and rose petal heart on the bed, on our first evening. It made it very special.
Also our room was excellent, with a lovely view over the sea across to Herm and a nice balcony to sit and enjoy it all.
Source: tripadvisor.co.uk
The quality of the hotel and their staff is only matched by the quality of the guests while we were there. If you appreciate high quality food, service and ambiance, you will love this hotel. If you want fish & chips and a pint, and a cheap hotel - stay away. The staff are fantastic and they obviously have a very good head chef. For a dining treat, go for the 7 course meal with selected wines at least once during your stay. I'm beyond exerting myself in the gym, but really enjoyed the spa and the pool.
Excellent hotel - well done OGH.
Excellent hotel - well done OGH.
Source: tripadvisor.co.uk
Just returned from 4 days in Guernsey and had the good fortune to stay at the OGH.
If you are one for exceptional service and a fantastic all-round hotel, look no further.
If you are one for exceptional service and a fantastic all-round hotel, look no further.
Source: tripadvisor.co.uk
We recently stayed in the OGH for three nights. We cannot speak highly enough of the whole experience. The staff cannot do enough for you and the hotel is very luxurious
Source: tripadvisor.co.uk
This is a lovely hotel, like stepping back in time but still luxury. Lovely spa facilities (book in advance though) food is delicious, well presented and reasonably priced.
The room was a bit small but well formed, just a shame that our room overlooked the car park.
The staff were fabulous - no request too large or small and the valet parking was a nice extra touch.
Some great deals to be had when booking too.
The room was a bit small but well formed, just a shame that our room overlooked the car park.
The staff were fabulous - no request too large or small and the valet parking was a nice extra touch.
Some great deals to be had when booking too.
Source: tripadvisor.co.uk
We spent 3 nights at the hotel. The service was excellant, The room lovely and very comfortable. Dinner at their fine dining restaurant was delicious with very good service.
Look forward to another visit sometime.
Look forward to another visit sometime.
Source: tripadvisor.co.uk
I have stayed in many luxury hotels during my travels but never have I felt so valued and treated as a guest. From the moment we arrived we felt welcome and pampered. The managers, who are clearly at the top of their game, went out of their way to accommodate us and the staff were genuinely concerned about our experience and comfort. The rooms are luxuriously decorated and impeccably kept and make the guest feel instantaneously relaxed. Dining at the hotel restaurant was fantastic and the overall ambience of the hotel made it a trip to remember. I wouldn't think twce about going back to this fabulous hotel!
Source: tripadvisor.co.uk
Stayed at the Old Government House Hotel in May for 6 days, I would congratulate the staff on their professionalism and kindness to us on our stay. The Brassire was so welcoming and the staff made sure that your every wish was granted a very friendly atmosphere. The Spa is marvellous, great de stresser. The food in the restuarant was excellent and the attention to detail next to none. The room we stayed in was very spacious with a beautiful view over the bay. The buses to get around were fantastic and so much to see and do. Would definately return.
R
R
Source: tripadvisor.co.uk
