Having over thirty years of international travel and staying in several hundred hotels I found the Old Government House a perfect gem of a hotel with traditional old world charm so rarely found in the modern world.

The service was impeccable and no request to much trouble for the staff.

Food in both restaurants was superb - cooked, presented and served to the highest of standards and a gourmet meal in the Governor's fine dining restaurant is a treat not to be missed - ever!!

The Spa is superbly equipped and can cater to every need.

We shall definitely be staying again.

We were so impressed with this perfect gem of a hotel which we chose for our short honeymoon break. The service without exception was incredibly helpful. The food was outstanding, especially the surprise tasting menu in the Governor's Restaurant and the very fresh seafood. Our room was roomy, tastefully decorated and comfortable with a gorgeous bathroom and had views across the entire harbour and castle. The hotel is located minutes from the main shopping area of St Peter Port and the harbour and it was lovely to be able to go 'car-free' for a few days without feeling confined or isolated. There was plenty to see in the area and the concierge service arranged taxis and helped plan our sightseeing. We have nothing but praise for this hotel and look forward to returning again soon.

What a lovely atmosphere in this place. It reminds me of the Goodwood in Singapore. Time has stopped and we're back in a gentler era. We only had lunch. The food was good - I had a simple salad, but such as it was, it was well prepared and well presented. Waiters were elegant, helpful and seemed to be happy, with cheery smiles as they passed each other - seemed like the working atmosphere was as good behind the scenes. Our table overlooked the gardens, which were pretty and tranquil. I fully intend to go back and stay in the hotel.

This hotel is in a wonderful location. The suite that we had was amazing. The room service was exceptional. The staff in this hotel are something we have never come across before. Nothing is to small or large and they are so friendly & very efficient. The restaurants are very good which reflects on the chef. We look forward to another visit in the summer months.

One of two recent stays at OGH. Traditional, clean, small rooms, front desk staff very friendly and helpful - porters young, enthusiastic and a tad overzealous. Ater at the Bistro, good, interesting menu. Location without peer for St Peter Port town.

I booked one night at The Old Government House as I had to go to Guernsey on business. The cheapest I could find for a standard room with breakfast was £125 so went with it. On arrival we were taken to our room which was pokey and certainly not what I expected for the night. I looked at an upgraded room for an extra £50 a night which was somewhat better but ended up paying an additional £70 for a decent room - at this time of year in Guernsey when the hotel had 12 rooms empty was on the excessive side. The location of the hotel is very good being just a five minute walk from the town centre of St Peter Port. Parking is not so good as there is a small car park at the back of the hotel which they say is valet parking but it was easier to park it myself. The public rooms are very nice, elegant and inviting and a glass of wine was reasonable at £4 or £16 a bottle. Breakfast was excellent and served in a nice conservatory. Check in was a dither and as I wanted to change my room it took about 10 minutes to find one available. The young Concierge was charming and really put himself out to help. The staff overall were very obliging and attentive. The upgraded room we had was spacious with a very large bed and lots of wardrobe space but strangely enough no shelves. There are tea/coffee making facilities and they will provide fresh milk free of charge. The bathroom was not so great and had a very small shower cubicle and looked more dated that the bedroom itself - possibly a cheap makeover when the bedroom was decorated. There was no fridge in the room and annoyingly for a 4* hotel, no in room safe. There is free internet access through the television but it was not the easiest to use. All in all, it was a pleasant overnight stay in a very nice hotel but on the expensive side for what it is. A colleague of mine stayed at the St. Pierre Park which is newly refurbished and he got a double room including breakfast and car hire for just over £80. We called in there for a coffee and it is very smart indeed so on reflection , I think he got the better deal and I would try the St. Pierre Park if I have to return to Guernsey.

Excellent service from staff. Helpful but unobtrusive. Room well furnished with comfortable beds and good views over the harbour to Herm and Sark. The Governors restaurant was really excellent - food of very good quality. We were celebrating our wedding anniversary and the hotel provided complimentary champagne.

Me & my family were visiting the Channel Islands & we were recommended this hotel by some friends, very good hotel we were very impressed with it all it is not the cheapest but it was worth it...... the staff were friendly & the hotel was very clean..... we will come back

At a special rate of ca. € 170 including breakfast and dinner (off season) I received excellent value. The hotel is an intimate gem in the center of Guernsey, exuding old world charm with a typical British note. The service was very good (pre-arrival and post-stay questionnaires by e-mail), the food also (for British standards). With some outside heaters and blankets provided in the garden restaurant, even cigar smokers would find a perfect environment.

Hotel is in a prime position on Guernsey, the staff are lovely, very helpful and always cheerful. Partially disabled friendly, disabled not able to have access to pool area or Spa.
Food excellent, great Chef.

We have spent 5 days in the hotel. The hotel itself was ok although I would not stay there again. It was reasonably clean but the staff was mostly unhappy looking and not very friendly. The reception did not seem to know anything in St Peter's Port which is very strange considering the size of the place and had to call the taxi company to find out where some of the major streets were. The bistro is a different story. Almost all of the staff looked and served like it was there first day in the business. We had breakfast there every morning and every time they would forget toast, coffee, black pudding in the English breakfast etc. We heard at least one complaint from other people every morning. It was even worse at dinner time. We tried to dine there once and that was more than enough to realize that the place was quite bad. I ordered lobster and avocado salad which was about 13 pounds and there was no avocado there. They only told me about this after I asked where avocado was. After another 10 min of waiting I was informed that they didn't have one. Another unpleasant thing was staff's judging comments on clients' food choice; also, we had to ask for milk for our coffee several times and to wait for it for about 10 min; etc. Generally, the bistro was not a pleasant place to be because of the staff. They did have a new bistro manager who had only just started and was at least making an effort to chat with people so things might improve. All in all, I guess the major problem we had with the hotel and the bistro was the staff and their skills (or a lack thereof in most cases).

We recently stayed in the Old Government House Hotel, recommended to us by a friend. From arriving to leaving the staff were very amiable and eager to please. A car parking facitlity was availble at no extra cost and our stay was made enjoyable by the relaxed and friendly atmosphere. The room itself, which although there was no sea view, was pleasant, clean and catered for all needs including an umbrella! The bistro was light and airy with views of the port whereas the restaurant was more intimate with fewer tables. The only down side was the temperature in the restaurant, this was a little on the warm side and would have been better for diners if the air con was on, even if only for a short time.
Although we didn't swim in the pool, the area looked clean and inviting as was the remainder of the gardens with places to sit and enjoy the view or have a drink.
In summary, the hotel is ideal for a comfortable and central stay in Guernsey with friendly staff who want to make your stay memorable.

Fabulous stay from the airport pick up to drop off. Beautifully refurbished public rooms and our bedroom was very tasteful with gorgeous Occitane toiletries and pool view.

The gourmet experience dinner was superb and the breakfast excellent; the afternoon tea was also a real treat.

Staff were friendly and helpful without being intrusive.

A rare occasion when expectations were not only met but exceeded.

If all hotels were like this one tripadvisor would be out of business.

We couldn't fault it. The service, food, staff , everything was superb. We had a king bed sea view which was spotless. All the linen, towels etc were 1st class. The management presented us with champagne and fruit on our anniversary which was a wonderful gesture. We ate 2 nights in the brasserie and the food was very good, 1 night in the Governors restaurant sampling the 7 course degustation meal which couldn't be faulted. The breakfast also was very good.

If we ever go back we wouldn't hesitate in staying again at this wonderful hotel.

For our honeymoon, we decided on a Channel Islands break with 5 nights on Jersey and 5 on Guernsey. We booked our 5 night stay at the OGH online but this was followed up with a telephone call. We were delighted to be told that as we were staying 5 nights we were entitled to the 'Romantic break' which meant a fabulous room for a very reasonable price. Our deal included a bottle of champagne on arrival (a very nice welcome indeed) which we enjoyed on the balcony attached to our room; also included was a three course meal in the Brasserie - we only paid for the drinks - and a champagne breakfast which was brought to our room to enjoy. We really did feel pampered. I forgot to mention there was also a box of delicious handmade chocolates from Sark in the room which didn't last long once opened!

We found our whole experience at OGH to be a pleasure. Nothing was too much to ask and when we had a problem with a leaky ceiling in the bathroom we were immediately offered an alternative room until repairs were made. As it was, we loved our room so much we put up with a few drips until it was sorted out! The manager made the effort to seek us out and check we were happy with the situation which we were impressed with.

All the meals we enjoyed at the hotel were delicious. My husband is a little fussy about what he will and won't eat but found plenty to enjoy on the Brasserie menu. The breakfast was very good although we did have to wait for a little while for the cooked items when it was busy. (They do say on the menu to let them know if you are in a rush so perhaps they might provide a speedier service when needed).

Overall, the OGH provided a perfect base for a relaxing end to our honeymoon. Having stayed in a very modern hotel in Jersey which had a real 'buzz' to it, the OGH was a great contrast with its history and more relaxed feel. We didn't want to leave and we will definitely go back!

My company has an office in Guernsey and they have corporate rates with the OGH, which is why I ended up staying here for a night. The location is a highlight, as it’s a very easy walk to downtown. The hotel grounds are very well maintained and the pool did look appealing, despite the less-than-tropical Guernsey weather. This place is also full of history, with grand ballrooms and nice traditional bars.

My room was a refurbished spacious sea view double. The room featured a modern bathroom with shower and bath, and everything was extremely clean. Although it had everything going for it, in terms of the view, the room felt a bit stuffy, with dark carpets, outdated furniture and a general feeling that it was in bad need of a redecoration (despite everything being new). In short, it was adequate, but it felt like the target crowd was definitely senior citizens.

Service was excellent, but I found the breakfast buffet to be lacking in variety. Everything is made to order, which is fine when you have the time, but in my case I didn’t feel like waiting 5 minutes for a few slices of toast.

Based on its exhorbitant prices, I would not recommend this place. The rooms feel like “1950s luxury”. Also, don’t come here looking for a buzzy atmosphere. This hotel is definitely popular with seniors and the most excitement you’ll see will be around high tea time.

We have just returned from a long weekend for my partners birthday. We took the advice from previous reviews and booked a newly decorated room with a sea view and were not disappointed. The price is higher than the other rooms but worth it for a special occassion. We found the staff very helpful and attentive, always a hello when passing and happy to help with any problems or queries. The location enabled us to quickly walk into the centre of town. Gym facilities were good but I didn't get chance to use the pool although it looked very nice. The staff even brought a small cake and birthday card to our room which was a very nice touch.

Located quite near to the main High Street in St Peter Port, the OGH harks back to a bygone age of British and Colonial hotels. The building is beautiful,the Coward Room is furnished very nicely and suits the afternoon tea guests.

The staff are very personable and most are eager to assist (a few notables less eager,but they are in the minority). The Governors is a great fine dining option within the Hotel,excellent food and service, the Brasserie is a more "run of the mill" choice in the informal guest house style. The bar is linked to the restaurant and drinks can be taken by the pool.

The rooms vary,some are very impressive and the others can look quite tired,with sea views for some guests and views across a graveyard and access road for the less lucky. Internet in room,Pay TV and a limited selection of cable channels are provided.

Overall this is the best option on the island of Guernsey with adjoining Spa it attracts a mix of business guest,celebs and retired couples.Certainly not an 18-30 crowd! but a fine hotel keeping traditions alive.

My wife having recently been ill, we decided a short break would do her good. We chose this hotel "on spec" but what an inspired choice it proved to be. Everything about the hotel spoke of care for the guests. The ambiance of the place is outstanding - luxurious, but not over-stated, Rooms are comfortable, and the re-furbished ones, one of which we enjoyed, are excellent. The staff in all areas were great, both those front of house and those in the restaurant, where they went out of their way to please. We will return!!

I stayed with a friend at OGH over the Late May Bank Holiday weekend. Overall the stay was disappointing, but there were a few rays of light.

I booked online directly from the hotel web site, which is something I don't normally do but made an exception given there was a 3-for-2 nights promotion. My first impression of the hotel was excellent, as the pictures on the web are very impressive and my booking was immediately acknowledged. Reception even rang me directly to confirm, as the booking had gone through twice rather than only once, so that was appreciated.

Upon check-in to the room things weren't great though. We had a king room with a sea view. The view was fabulous - very relaxing and wonderful to have the option of opening the balcony door to get the fresh air. The room, however, was anything but fresh. It must have been one of the few still waiting to be redecorated, which is a shame. Although clean, the room was well worn and if given a choice I would have rather had a nice room without the sea view.

The breakfast each morning was very fancy - a warning though, as the breakfast area gets VERY warm! The food was good enough, but the service on our first morning was off-point. We were kept waiting for so long for our food that we had to ask the staff to check on it. The kind waiter returned to say sorry and that our order had been skipped - the food would be right out. He handled it well, but at a hotel and resturant of that caliber I wouldn't expect my order to go missing, and I would have thought the team would be more proactive to see that everyone seated around us was getting their food except for us. No issues on the next morning though.

The front desk staff, although polite, also were a bit disappointing, save for one or two. We tried to use the computer to check in to our flights on line, and given the reaction you would have thought that no one had ever asked to do this before. We also had an issue with noise one evening, as our room seemed to be directly over the event space where an MC was talking on a mic and there was a band until midnight. When we first realised the noise and rang the desk, they didn't really seem to take our concern on-board - they just said that the even would end at midnight. And whilst I'm all for functions and music, I really don't want to have to listen to someone elses until midnight when I am paying over 200GBP per night for a room and want to sleep. After about an hour and three or four phone calls, the manager finally did come to our room and arrange for us to sleep in a different room (a refurbished room - very nice) for the one night.

Overall I would recommend that others stay, as the lobby and location are both great, and the gym is a nice bonus. Other reviews on this hotel, as you can see, are also very positive. However, I would warn people to allow plenty of time for breakfast and to specifically request a room that has been refurbished and which is not located over the function rooms.

I've stayed in various hotels in Guernsey, and OGH is the best by far. The staff are incredibly helpful and friendly, the location is fantastic, the breakfast is delicious and the view of the other islands from the Brasserie and garden is spectacular. We will definitely be staying here whenever we come back to Guernsey. Highly recommended.

It's very rare you go somewhere new for a weekend and end up spending half your time at the hotel - but that's what happened. It's a lovely, relaxing place with friendly, engaging staff (but not in your face like in so many hotels) and some really nice spaces to hang around and read / chat / drink / sweat in the sauna.

I'd also mention that the food is excellent, whether at the Brasserie or at the Governors' restaurant. Best fish soup either side of the Channel. We came with the Gourmet Package which covers use of the spa, reduced double room rates and a full Degustation menu at the Governor's including a different wine for each of the seven courses.

We're definitely going back - fully recommended.

We recently stayed at this hotel for a relaxing birthday break. The hotel was excellent and its customer service, particularly in the restaurants, was exceptional. Everyone was pleasant throughout our 4 day stay including the reception staff, porters, and waiters and all other staff we met throughout the hotel.

The food, both in the charming Brasserie restaurant overlooking the gardens, and in the Governors Restaurant was very good indeed and well worthy of its 2 Rosette status.

Our room, a King with a Sea View, was pleasant and the views delightful.

Guernsey itself is a pretty island, quiet and unspoilt. The shopping centre is pleasant with many well known brands on its High Street. Driving, however, is not easy as many of the roads are narrow and twisting so do take a small car if you need transport.

This proved to be a most enjoyable break. and if we return to Guernsey we will stay at this hotel again.

Spent a long weekend here with the family (7 adults) we wre immediatly made to feel at home but special. In addition to the excellent loction, clean building excellent facilities the staff actually made it that special at every contact they were polite, cared, and always provide a special service. Our last night meal in the brasserie was made even better by Thomas the waiter and the wine waiter always there for you but allowed us time with our own company, they might have invented exceptional service.

Not cheap but good value for money, would always recommend.

We stayed there with my fiancée for a romantic escapade and being used to travel around the world in the first class hotels I have been sincerely very nicely surprised by the hotel. After a smooth transfer (15') from the airport (really easy to fly there and the flight we had from Gatwick was really nice) - the hotel can provide transfers - and a nice drive in this very green island, we arrived in the city center and at walking distance from the harbour, we stopped by this very nice historical building.
The hotel has started a redecoration program and indeed the new rooms are for me at 5 star level. Decoration in the public areas are of utmost good taste, elegant and refined.
Highly recommended for lovers of nice elegant boutique hotels. The view on Saint Peter port is really nice from the rooms, with a full view on the harbor and surrounding islands (Herm, Sark, Jersey ) and when weather is clear you can as well see France.
We had a 7 course surprise dinner at their gastronomic restaurant, headed by a talentuous French chef. Service was impeccable with Xavier who has been working in many Relais et Châteaux in the past.
This hotel has as well a very nice spa and outdoor facilities to include a lovely swimming pool which is heated at 20°C.
The afternoon tea is delicious and pastries are great.
What to tell you more ? Ask for Harry the Guest Relations Director he has been there for 34 years, he knows all about the island ! The deputy GM Michael is very nice as well.