Chapter 79 | Bespoke Jewellery
Latest Reviews
I have bought various items for my wife in this amazing shop over the last few years & I can't praise them highly enough. Nothing is ever too much trouble for them! Definitely a wonderful little Hertford gem!
Source: thebestof.co.uk
I have always found Jackie & her team to be really friendly & very helpful whenever I have visited the shop
Source: thebestof.co.uk
Always come here for prezzies - lovely gifts and wonderful service!
Source: thebestof.co.uk
A fantastic service from this shop. Really helped me choose the best wedding rings for me. They didn't push their custom made service and were more than happy to recommend things they didn't have in stock but could order in. Faultless service and I've already been back to buy a special item for another celebration.
Source: thebestof.co.uk
Always friendly and polite when visiting their shop. Always do their best to help.
Source: thebestof.co.uk
I have always found Jackie and her staff to be very helpful, knowledgeable and make the most mazing bespoke jewellery. I know the "button" they made in silver is dearly treasured.
Source: thebestof.co.uk
5* service all the way from Lance James jewlers! From the time you enter the store to repeat business over the phone Jackie always makes you feel like your her only customer. I just don't shop anywhere else now, I call, let them know what I need and they always deliver on time. Keep up the great work DH
Source: thebestof.co.uk
Very high quality product , my wife's engagement ring , both our wedding rings and a special necklace and tiara made personally by the owner. We have continued to shop at this establishment as we always get great advice and help. They have plenty of choice for all pockets , with a great selection from the wild to the conservative taste . There is no pressure , it is a really friendly place , they leave you to browse and their knowledge of the jewellery business is second to none. They really know their onions <diamonds in this case>.
Source: thebestof.co.uk
Beautiful jewellery and personal care always received :-)
Source: thebestof.co.uk
Friendly, efficient service. Great quality of work, I was really pleased with all the jewellery I've had repaired :)
Source: thebestof.co.uk
This shop is absolutely lovely. That staff are always very welcoming and helpful, nothing is too much trouble and the service is FAB. I have my rings polished here where I always receive a bit of discount for doing all them in one go and they are always done in super quick time and to an extraordinary standard. Whenever I have had a broken piece of jewellery the ladies have always been kind enough to explain what they need to do to fix it. The jewellery they stock is unusual and eye catching, I have had so many comments on my purchases from Lance James.
Source: thebestof.co.uk
LOVE this shop! Real gem of Hertford. I shop here for Birthdays and Christmas's EVERY year and any excuse to treat myself in between pay days! Wonderful service, friendly staff and very knowledgeable too!
Source: thebestof.co.uk
Such a lovely shop full of wonderful and unusual pieces. Its a pleasure to shop there, the team are always friendly and on hand to help with any questions or advise when needed.
Source: thebestof.co.uk
Jackie is a very talented, artistic and professional jeweller. It has been wonderful to receive several pieces of bespoke jewellery from Lance James. Each was carefully designed in consultation with us, Highly recommended to everyone who wants beautiful jewellery from a respected and approachable business
Source: thebestof.co.uk
Jackie is extremely knowledgeable, professional, friendly and always goes the extra mile. I would have no hesitation in recommending all my family and friends to her and the Lance James team.
Source: thebestof.co.uk
I would say that this is one of the best shops in Hertford. My wife took her watch into here after I had brought her for Christmas and had no problems great service Regards Morris
Source: thebestof.co.uk
We bought our beautiful wedding rings from Jackie at Lance James and we are over the moon with them. Nothing is too much trouble and the service and smile you get is not available at any other jewellers. I would highly recommend them to my friends, and I never do that lightly! Thank you
Source: thebestof.co.uk
Personal service, style and quality second to none. Having had five gold rings made to measure and now in the process of the sixth - I rate Lance James five stars wishing there could be six on offer!
Source: thebestof.co.uk
I visited Jackie to work on my wedding ring. Not only did she provide a friendly service, it was ready earlier than promised. Highly recommend.
Source: thebestof.co.uk
Very good service, cleaning and valuing the rings. Excellent help from the staff.
Source: thebestof.co.uk
Love receiving Gift Bags from Lance James! These ladies certainly know their stuff and forever assist me with my jewellery problems from repairs and polishes to custom making me beautiful pieces. My husband frequently shops from my wish list in store, I filled it out pre-birthday for free and tend to top it up for each event. Nothing is too much trouble for the team, great service and always a friendly welcome!
Source: thebestof.co.uk
Have always purchase my wife's jewellery from Lance James and even had many an item made! Excellent service and knowledge of all things jewellery orientated.
Source: thebestof.co.uk
So lovely and friendly and very reliable. Such a lovely store to do business with!
Source: thebestof.co.uk
I have repeatedly headed back to see Sian at Lance James whenever I have wanted anything made. I bought one of their range of 'pebble' bracelets and have been hooked ever since. From copper engraved rings made for an anniversary present, to restoring a 50 year old engagement ring they offer a really friendly helpful service
Source: thebestof.co.uk
Great service! They re-sized my ring which was bought for me from another jewellers who didn't want to do it. they had no problem in doing so. I had my ring back at the stated time and the agreed price and it was a perfect fit! Cannot recommend them enough!
Source: thebestof.co.uk
