Chapter 79 | Bespoke Jewellery
Latest Reviews
Excellent care and service. Would definitely recommend this company to friends.
Source: thebestof.co.uk
I won a £100 gift voucher to spend here and I brought my wife along later to treat her and she found some lovely silver items. She was well pleased.
Source: thebestof.co.uk
I was very impressed with the service provided. I bought my wedding and engagement rings in for rhodium plating and had them back within 24 hours. Thanks loads.
Source: thebestof.co.uk
Jackie and the team are fantastic - a gorgeous range of jewellery with fabulous customer service. I have used them to repolish and repair much loved pieces and they have done a really great job both times. can't recommend them enough.
Source: facebook.com
Great service and always helpful and friendly. Really happy with my new purchase.
Source: facebook.com
Always a pleasure to shop here. The staff are friendly, knowledgable and wonderful to deal with. A fantastic range of jewellery of which some is unusual and unique. Just wish we had more money to shop here!
Source: thebestof.co.uk
When the pearl fell off my favourite ring, I took it to Lance James to be repaired because people had told me good things about it. They weren't wrong! I was delighted both with the quality of workmanship and the service. I was given the cost upfront so I knew what I was committing to, and told how long I should expect - in fact the work was finished earlier than I'd expected. After repair, the ring's as good as new again, and the pearl's setting is incredibly robust. When I had the same problem a few years ago, I'd had it repaired at another jeweller. I didn't know how much it was going to cost before the repair had been completed, and it was more expensive than Lance James. The quality of workmanship had also been quite low - the pearl had always felt a bit loose so it was no surprise when it sheered off when I knocked my hand against something. This makes me even more delighted with the Lance James repair - I'm definitely happy to recommend them 100%.
Source: thebestof.co.uk
My girlfriend couldn’t find the engagement ring she wanted so I thought it would be best for her to design it then it would be exactly what she wanted. After having a few quotes that were really expensive, Lance James offered a much more reasonable quote so my girlfriend went to their shop in Hertford to discuss her designs. She met with Sian and Amy who were both really helpful. I had already bought her centre diamond so they were discussing the setting and extra diamonds she wanted adding. They had a few meetings to discuss designs and sent lots of emails back and forth so everything was explained very well. Sian was very patient and knowledgeable offering advice about the setting, side diamonds, sizing and cost. Needless to say when I actually proposed, the ring was exactly what she wanted. She loves it more each day. My new Fiancé is quite a perfectionist so the service and expertise at Lance James in Hertford was fantastic. I would definitely recommend this Company, you get a much more personal and tailored experience rather than shopping with High Street Jewellers that everyone goes to. Plus her ring is a one off. No doubt we will be back for the wedding bands.
Source: thebestof.co.uk
Lance James and Jackie in particular have been brilliant to my family and I over the years, even hanging on to a bespoke ring that we were unable to pay for when expected due to an unforeseen financial setback (now paid for thankfully). My family and I have purchased a total of 5 bespoke rings from Lance James for marries etc. and can not be happier with the service and finished products!
Source: thebestof.co.uk
Great friendly , service excellent , turn around really fast have used them lots of times and wouldn't go anywhere else
Source: thebestof.co.uk
Very good customer service, a young blonde lady was very accommodating and helped me choose the best gift for my partner. For a man who is not very good when it comes to jewellery this store made me feel very satisfied with my choice.
Source: thebestof.co.uk
Excellent customer service. Friendly and spot on when it comes to helpfulness. Definitely recommend to my family and friends !!
Source: thebestof.co.uk
This is one of my favourite jewellery shops - beautiful interior and such a lovely selection of jewellery. The service is always great. The staff are very helpful, knowledgeable and friendly - a real personal service.
Source: thebestof.co.uk
Great service and very knowledgable staff who helped with Furrer Jacot wedding rings. Was very pleased and thank you!
Source: thebestof.co.uk
I love going into Lance James the Jewellers, the service is second to none and I can always find that special gift for family or friends, or me!
Source: thebestof.co.uk
I was very impressed with the service and help that I received when I went into Lance James. I wasn't sure about going in to start with but I was assured by my daughter that it is a wonderful shop - and she was right!
Source: thebestof.co.uk
A big thank you to Lance James, a unique, personal and friendly service, have recommended to family and friends.
Source: thebestof.co.uk
Lovely, friendly, helpful staff. Supportive of other local businesses and willing to put themselves out for you.
Source: thebestof.co.uk
My favuorite jewellers ever, lots of beautiful and unique jewellery and a fantastic onsite workshop. Very friendly and helpful.
Source: thebestof.co.uk
So pleased with my custom made piece. Fantastic quality and great customer service. Would recommended to anyone.
Source: thebestof.co.uk
So fantastic to have my own personal jeweller and every piece made for me is unique.
Source: thebestof.co.uk
Stunning jewellery with fabulous cutstomer service and the craftsmanship and care that can only truly be found in local buisnesses that have a passion for their craft. Had bespoke bracelet charms made for an anniversary, and are sure to be back for more important milestone momentos in the future!
Source: thebestof.co.uk
I live locally and have been using Lance James for many years. They are always extremely helpful and I always have excellent customer service.
Source: thebestof.co.uk
Very friendly, honest and informative service. Lovely jewellery, great quality and prices. Would recommend to anyone.
Source: thebestof.co.uk
I and my family have always found the staff to be extremely helpful when either purchasing/sourcing an item or seeking repair work. No pressure to purchase has ever been put on us either - a pleasant change.
Source: thebestof.co.uk
