I recently had a ring repaired at Lance James and was so pleased by the result. Jackie had done a really good job, was transparent about the charges, and I was so impressed by the high levels of customer service. Can't recommend them highly enough!
I can't recommend the serves of MSPC highly enough. Their standard of work is very high and their customer services excellent. They're head and shoulders above the competition. Amazing value for money.
When the pearl fell off my favourite ring, I took it to Lance James to be repaired because people had told me good things about it. They weren't wrong! I was delighted both with the quality of workmanship and the service. I was given the cost upfront so I knew what I was committing to, and told how long I should expect - in fact the work was finished earlier than I'd expected. After repair, the ring's as good as new again, and the pearl's setting is incredibly robust. When I had the same problem a few years ago, I'd had it repaired at another jeweller. I didn't know how much it was going to cost before the repair had been completed, and it was more expensive than Lance James. The quality of workmanship had also been quite low - the pearl had always felt a bit loose so it was no surprise when it sheered off when I knocked my hand against something. This makes me even more delighted with the Lance James repair - I'm definitely happy to recommend them 100%.
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