30 December 2009 09:17
Operation Christmas cards: How much time did you spend on it this festive period? With a CRM system you could reduce the amount of time spent on Operation Christmas Cards, allowing you to concentrate on selling or providing customer services.
16 December 2009 11:49
Companies looking to implement CRM should ensure the product they choose will fit the way they do business & that they do not have to change the way they do business to fit the product. Here are some suggestions to ensure that you pick the right CRM.
08 December 2009 17:22
The East of England Development Agency (EEDA) have put aside a budget to help SME's to train their leaders and managers. This is a one off application for organisations but you must consider how to maximise the amount of funding that you can apply for.
15 September 2009 08:49
When recession hits, businesses must take action to retain and attract new customers. A customer relationship management (CRM) system will improve your relationships with customers and improve your business processes ensuring you are more efficient.