Amazing start to finish, no complaints

Loved our stay at Kettering Park. The service, staff, spa and food was all fantastic. The staff make the hotel and they are a credit to themselves.
I recommend the Coet de Beof, it was lovely as was the breakfast!
I would recommend and would go back!
Thank you for a memorable stay!

Fabulous

25th September we had our wedding , Not only is the venue amazing all the staff are friendly , approachable & went above and beyond thank you for making it such memorable day!!!!

Just back from a lovely 2 day spa break celebrating a special birthday with my friend, the hotel, staff and service were perfect from start to finish. Food was amazing, spa and treatments relaxed and restful, all the staff we met had a friendly smile and nothing was too much trouble. Had a wonderful weekend and would not hesitate in booking again

Kettering Park Spa hotel is a nice hotel; it's got a good feel to it, and despite being right by a main road, it's not too noisy. The décor is tasteful, and although it's not the nicest hotel in the range, it's got lots of good features, and feels like something a bit special. There's a bar, a pool, spa treatments, and I did really like the room we had - the bed was comfortable and large enough, and I really liked the raised area with both a sofa and a desk. In fact, there was another little desk tucked away in the room as well, so two people could easily work on their novels from here!
The one area that lets it down is the staff training; when we arrived, it took about 10 - 15 minutes to check in. The member of staff was polite and helpful, but was very baffled by our booking with Hotels.com, checking and re-checking whether we'd paid in advance, whether they needed to pre-authorise our card, whether we should pay now for breakfasts and a spa treatment etc. This was repeated at breakfast; there was one member of staff who did greet us in a friendly and organised fashion, but we had to wait a while for another person to come and take our order, and rather than saying 'hello, good morning, can I take your order?' they just stared at us silently until we ordered. That day, our breakfasts came almost instantly - before any drinks, and without the toast we'd ordered - and they were warmish, having obviously been under lights for a while, waiting for someone to order the Northern (i.e. full English) breakfast.
It wasn't a one-off; the next day the first part of our breakfast was delivered by a very confused member of staff who came over to our table and said 'um, is this your breakfast?' and rather than ask whose breakfast was whose, just started putting it all down on the table for us to sort out. Call me finicky, but if you're charging £20 per person for breakfast (and £5 extra for hash browns!) you should at least make sure your staff have good training.
No-one was unpleasant; we didn't have a bad time - but there were times when we felt like we were a bit of a burden on the staff, who were just a bit confused by the customers and the process of running the hotel. It's got great potential, but please, please, invest in some training to help your staff be nice AND great at what they do - at the moment, they're just nice!

Lovely hotel and great service.

Our 2nd stay at Kettering Hotel&Spa after enjoying our first visit. Upon booking for a group the manager said that we had to sign up a contract no cancellation 2 weeks prior to our stay.I felt this was unfair considering the times we are living now with covid-19 and things can chamge anytime.I did feel that we had been profiled following our previous stay where they said some things thay were not true.
Anyway in the end we enjoyed our stay and Lovely Victoria Neuman delt with my numerous request including cancellation at no extra pay!! We had a great time the staff are very friendly and helpful and the food is amazing.The rooms are very comfy too
We will definately be back again.

Could not fault it....fabulous

Stayed for a two-night spa break. Absolutely first class in every respect. The spa area and swimming pool facilities were fantastic and perfect for a relaxing break. Treatments were very good and the spa staff were very helpful and professional. The menu was very good and all the staff that served us during our stay couldn't have been more attentive or courteous. There is absolutely nothing we could fault during our stay. We will definitely be back.

Lovely staff and well kept premises, food was delicious!!

Amazing spa break, excellent customer service especially Damian. Thank you

Sorry not stayed yet but we will 100% recommend by Metal Monkey Cafe in Kettering

Absolutely beautiful! We had our wedding here and all the guests said how beautiful the hotel is. How friendly the staff are and how beautiful the food was!!

Kind. Attentive service. Thank you.

Helpful and friendly staff, very clean, great rooms. Very comfortable beds! Food was also up to a high standard. Thoroughly enjoyable.

Really Lovely hotel
Went to a wedding , amazing food , outdoor wedding venue really nice too
And great staff

Great hotel and spa. Dining experience and staff are brilliant. Food is excellent. Only downside is the close proximity to the A14 with noisy traffic but all rooms are triple insulated and air conditioned so it's not really a problem. Some of the corridors and general decorating now needs some upgrading and tlc. Parking is free and plentiful.

Excellent venue. Just visiting so don't know much but looks pretty.

Lovely venue for a wedding, was friendly and clean inside and out

Absolutely wonderful. Lovely spa treatments, tasters as well as full treatments. Pool area with sauna. Beautiful rooms and hallway. Beautiful set dining area and breakfast area. Variety of 3 course meals to choose from as well as breakfast menu. Lots of parking spaces. Helpful and friendly staff. Nearby petrol stations and supermarkets. Love to go again.

Had a bar meal, food good, service good.

I am a 55 year old Property ,developer and i stayed for 3 nights from 2nd sept 21 ..Unusually for a modern building ,i noticed the Property was built from the finest materials lavish Hardwoods everywhere you look Stone window surrounds Granite counters ......absolutely no expense spared..Giving a Hotel honest feedback good or bad can onlyi Help them ,and truthfully this venue is exceptionally good , in my quick review KEY POINTS ..Spotless AND not a single blemish in the Bathroom Lovely mature trees all round the building ,colourful rear gardens set around a waterfall AIR conditioned bedrooms The english breakfast was beautifully cooked for 3 mornings consistently ,helpful staff and the HOTEL has a good sixe indoor pool Spa and JACUZZI many THANKs to all at KETTERING PARK HOTEL FROM MR Paul Basten

Pool area crowded - no where to base yourself with towel or sit when getting out of the pool

Always service with a smile clean and efficient, staff are all welcoming and helpful.