What a great experience! I arrived unannounced having a problem with my car. Greeted warmly, dealt with immediately, problem solved! Apart from these two asplects, three other things impressed me greatly: 1. as a woman with a relatively simple car problem, I was not belittled, but treated with respect. 2. the office and service area have seamless communication - the bill was produced speedily and accurately with no shouting or fuss or delay. 3. the office AND service are were the cleanest and best organised I have seen in ANY repairs place. A great experience - thoroughly recommended!
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