Had lunch here last week. Telephoned previously to find out details of menu. Was told they could not say what lunch menu would be. Pressed for details and was told it changed daily. Asked if soups/paninis/sandwiches etc would be available. It was really difficult to draw any information out of the uninterested person on the telephone. Also one of our party had a gluten free allergy and was told that the chef could cook something specially. We booked because one of our party had particularly requested it. When a plain omelette was requested for our gluten free friend we were told that this was not possible. Embarrassing! Arrived at 1245 and were served hot lunches at 1400. No apologies, no eye contact, no smiles. Food was fine. But would we go again? Not until they sorted the customer service out!
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