Pool House Veterinary Group

4.9/5 based on 838 reviews
Latest Reviews
Quite efficient service whilst we have the Covid Pandemic
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Very friendly service and excellent staff
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We had an emergency with our new puppy and we were seen within 30 minutes of calling. We then returned for a routine appointment the following week. On both occasions the service we received was excellent. I would highly recommend.
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Amazing and pleasant staff who looked after Toby our minature dachshund today and managed to remove the sock he had swallowed by inducing sickness. Thank you so much to all the team.
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Great practice they care and it shows
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great experience at poolhouse,so professional would give 100% review great staff too.
juliette Pearce
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Just a quick note to say a heartfelt thank you for the amazing care you took of my dog Saffy and I today when sadly, Saffy needed to be put to sleep. Despite being frantically busy and me not being registered with you, you arranged to see us straightaway and were very kind and considerate. Thanks especially to both receptionists who I spoke to on the phone and the young lady vet who handled Saffys final moments and reassured me throughout that we were doing the right thing. Thanks for making my final memories of Saff so lovely, Mal Beattie.
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Poole House vets are brilliant, I feel comfortable with my dogs being in their hands .
5stars
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My little boy had an abscess that burst on the night, the emergency vet sorted him out straight away. I can't recommend these enough!! Fantastic service all around.
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Absolutely amazing staff, couldn't be friendlier and made our dog feel completely comfortable leaving us and going in alone. Especially Hannah who is a credit to her profession.
You won't find a better vets anywhere else.
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Fantastic, took very good care of our poorly pet and got him on the mend
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Great saw our cat very late at night, courteous and professional and fully aware of our stress, can't recommend highly enough
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After rehoming an older dog the vets at Pool House made me confident she was getting the best care.
Recently my little Pug had an operation and I couldn't fault their service or care, both before and after :)

Thanks everyone, Holly 🐾
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Brilliant staff 👏
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Great vets. But very expensive. Lost my dogs notes who has been with them 13yrs.
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Fantastic customer service once again. Always comforting and reassuring in any circumstances.
Not always the best situation when me and my wife have made an appearance there with one of the many animals we have, but we are always are made to feel at ease and with the sound knowledge that our beloved pets are in the best possible care.
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Great service. Very helpful over the phone to. Thank you
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Friendly and supportive service. I couldn't of asked for anyone better to look after the family puppy. She was well cared for and the treatment was successful. I couldn't ask for a better service.
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Lovely staff giving your pet all the care and attention it needs
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Used to be really good gone downhill abit lately seem to make silly mistakes but that's just my opinion
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Excellent service, always had top quality treatment
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Excellent 24 hour vets!
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Caring friendly staff who always have your pets interests at heart. Couldn't fault service or care that Lexi received.
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Quick, easy and has great covid measures in place.
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Very good out of hours service despite covid and a snowstorm. Relatively new to area and have been reluctant to change vets but will do so now
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Take Care of Your Pets This Bonfire Night
27/10/2023

With all the excitement, it’s easy to forget about how our pets cope with Bonfire Night. Here's some tips from local recommended veterinary practice Pool House. Read article
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In October 2020
Sheila D said

Very satisfied with everything + staff following Lottie's operation. 5 stars.