Pool House Veterinary Group
Latest Reviews
I’ve used Pool House for the last 15/16 years for my dog, Bruno, who sadly went to sleep on Friday last week.
Pool House are by far the most amazing, caring and compassionate vets around - I’d never go anywhere else. I’ve always had a huge amount of trust in the team and the advice they gave - and I’ve always felt that I was being given an honest opinion on what to do in any scenario, as if Bruno were their dog. Thank you for everything you’ve done in helping my clumsy, accident prone, soft old German Shepherd cross get to the amazing age he did.
Pool House are by far the most amazing, caring and compassionate vets around - I’d never go anywhere else. I’ve always had a huge amount of trust in the team and the advice they gave - and I’ve always felt that I was being given an honest opinion on what to do in any scenario, as if Bruno were their dog. Thank you for everything you’ve done in helping my clumsy, accident prone, soft old German Shepherd cross get to the amazing age he did.
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Lovely friendly staff. The vet we saw listened to our concerns and treated Luna accordingly. If you a looking for a reputable vet I highly recommend Pool House Vets. Excellent service 5*
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Prefer going to the Burntwood surgery it's reception staff far more friendly, welcoming and helpful.
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A friendly and approachable professional team.
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Best vets in the Midlands by far faultless ,first-class service and care for your cherished pets suzie is happy
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They were brilliant when we had to rush last week there when our 9 mth old pup had something stuck in her throat .Acted straight away and sorted her out .Very helpful friendly and caring throughout .Luna came out wagging her tail after object removed xxx
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Always used it so can't compare
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Very hospitable and professional service, clean facilities, our cat was well looked after. Would recommend.
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Brilliant staff. Very helpful. My puppy is very happy now!
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I would like to highly commend the out of hours emergency team working the evening of Friday 4th August following my beloved dogs passing at home.
Telephone call calmed me down and they were very welcoming and considerate with me and my furbaby.
May thanks
Telephone call calmed me down and they were very welcoming and considerate with me and my furbaby.
May thanks
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Warm loving welcome always to my boy drake wouldn’t go anywhere else
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We would like to thank each and everyone past and present at Poolhouse Vets. For the care over the years they gave to our much loved Staffordshire bull terrier Layla, who sadly passed away in April 2023 age 11 and a half years old . The Vets, Nurses, Receptionists and Admin.who were always there to help.We cannot thank them enough The support they gave us when we found out How ill Layla was.we will never forget these wonderful people. Thank you all so much. For everything you did for Layla. God bless you
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I take my dog here. He always receives excellent care. He mainly sees Jenny England. He is a very stressy rescue boy. But Jenny is always very patient and understanding with him. Also informative and honest about any treatment he needs. He has recently been for dental surgery and received fabulous care. I have used this practice for many years and will continue to do so. I would highly recommend them.
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Great service for routine and emergencies. Meg’s happy visiting Pool House Vets
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Excellent service, very friendly and animal lovers 👌
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This was used by us in an emergency. We were seen promptly and the vet was extremely thorough, taking her time to do all sorts of tests. Sent appropriate notes to our regular vet for further treatment. Excellent and friendly service.
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Reception staff very welcoming. A thorough examination of my cat was carried out by the vet and she explained everything clearly.
An overall positive experience.
An overall positive experience.
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Was trying to get in touch with some local rescue centres for aid with a sick hedgehog, all of them let me down, and I turned to here. I'm very glad I did. The friendly reception staff were sympathetic, took some brief details of what was happening and said they were getting a nurse prepared right away. The friendly and helpful staff and near immediate response time really helped calm my nerves
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Really caring in a bad time. Thank you.
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Cannot fault all of the staff for the care our puppy received. When it was his time to pass they gave us time and respect and treated us all with dignity. Thank you so much for everything you did and tried for Seb
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Willing to help with foxes we bring in
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Physiotherapy for the dog
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Took my 9 week old fur baby for the 1st time today and they we're amazing. They came highly recommended and I'm so glad I've chosen them to be Stewie's vets.
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Convenient for evening services, a bit remote, and in need of more experienced vets.
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It's good that they are available when your very is closed in the evening, but they do not have as experienced cats as in other places. I'd prefer them in times of emergencies only.
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