Pool House Veterinary Group

4.9/5 based on 838 reviews
Latest Reviews
Excellent thank you for your help with quick diagnosis hopefully our French Bull dog Pep will make a full recovery
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Staff always very helpful
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Friendly, accommodating and efficient. I will be going back.
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Saved our dog from death last weekend. Can't thank you enough. Kept us updated frequently, fantastic care for our lovely boy. Thank you. Rueben and family
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Fast service, friendly staff treated our cat Pixel very well.
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Wonderful staff - cannot fault this practice.
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Staff are very friendly and welcoming, and I always feel that my rabbits are well looked after when I take them here. Would highly recommend their services.
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Been using pool house now for a number of years and have always had 1st class care
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I cannot fault the service received at Pool House. The staff are great to both me and my dog. I've been impressed by their level of knowledge and their compassion - vets at the practice avoid surgery unless it's absolutely necessary (meaning that my dog doesn't get put through unnecessary discomfort).
I'm really happy that our dog is registered here knowing that there is expert advice and they are always open should I need them in an emergency.
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All good
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Great vets, friendly and professional.
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Thought it was pricey today,I've been going to this vet's for some years too
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Good vets - compassionate at a hard time - out of hours service.
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Only had positive interactions with the team at Pool house vets. Even when we had to have our beloved Dillon put to sleep they were very kind and supportive ❤️
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Absolutely amazing vet hospital, i had been to tamworth on a course with my dog 2 hrs away from home when he decided to swallow part of a metal patè tube which needed removing. Having visited several vets and being a rather fussy owner this one is by far one of the best i have visited. Thank you so much for giving my dog the best care possible you are a fantastic team !!!
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So caring
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Top care for my cat Alphonse who got unwell suddenly. Extremely thorough and informative vets, and super efficient and friendly reception staff. Thank you. Here's a photo of Alphonse feeling much better after his visit and some medicine. :)
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Very friendly. Knowledgeable and helpful staff.
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I highly recommend this vets they go above and beyond with their care of your pet and communication with you. I’ve used them for over 15 yrs
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Our experience of Pool House are all positive, from the welcome to the vets themselves, all very kind, knowledgeable and efficient. Both the hospital and Burntwood surgery are so friendly and go out of their way to make you feel at ease at a stressful time.
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Receptionists are great, they make you feel welcomed and take your details straight away. Waiting area is nice and clean. The vets really do make you and your pet feel very welcomed and talk you through your pets query. Would highly recommend :)
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Fantastic reassuring service as usual, thanks Laurence and all other staff.
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Our dog Molly was taken seriously ill over the bank holiday weekend.

The team got her seen the same evening and she was given the best care imaginable. Without these guys sadly we would have lost our beloved pooch. Thanks to pool house she’s now as good as new!

We can not thank them enough, every experience we have had with them has been amazing.

We honestly can’t recommend them enough, it’s reassuring to know that there are still good people in the world.

Big thank you to the whole pool house team!
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Great experience at Pool House today for our Pugs annual vaccinations. After previously using Pool House for an out of hours hospital, we have been trying to register here for a while but due to the pandemic this wasn’t possible. Now we are registered and couldn’t be happier. We saw Laurence today and he was brilliant with our girls. The appointment was also bang on time so no waiting around! Can’t fault them. Our experience is worlds away from that of our previous vets.
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The best vets ever they really do care for all animals. They spend the time too understand your concerns and go the extra to help. But please remember this is on a working farm and as such, SLOW DOWN! The driveway is small and busy.
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Take Care of Your Pets This Bonfire Night
27/10/2023

With all the excitement, it’s easy to forget about how our pets cope with Bonfire Night. Here's some tips from local recommended veterinary practice Pool House. Read article
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Latest Feedback

In October 2020
Sheila D said

Very satisfied with everything + staff following Lottie's operation. 5 stars.