My cat Kitty was taken to Pool House vets by a good samaritan who found her when she got lost and injured. The vet had the cat for 5 days before we got notification. In that time all they had done was give her antibiotics for her facial and paw wounds... No x-rays and clear not a thorough examination as we got two conflicting reports from two vets. They were treating her as a stay even though she was chipped so didn't want to spend any money and time on her. Pool House vets you should be ashamed of yourselves you lack of proper care for an animal that clearly needed care was disgraceful. Also the attitude of your reception staff is also very poor mocking customers because they are made to stand out in the cold to wait for their pets.
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