When being driven to Maidstone hospital 3 months ago our driver missed the turning and took us out of our way i thought it was a one off and that next time all would be well. This time, however the driver started to drive off before my 100 year old mother was properly in the car, causing her to fall on her back on the pavement. When did taxi drivers stop opening doors and making sure their passengers were safely in the car before moving off.? Are they not trained in how to ensure the comfort and safety of their passengers any more. I'm frankly appalled and hope there is no lasting damage. On the plus side the driver was polite and punctual
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