Found this service good. Nigel very professional and helpful and assisted me getting the right roof box size for the car. When I collected the box from the female member of staff I was overcharged £15 and she stated she didn't know how to refund it there and then which I believe was an easy process to do. I didn't complain. While abroad I received a text with the time to return to box. I didn't reply to save charges. The next day I received numerous calls and a message about the box while on route to drop it back which was on time. This part of the service I found uncomfortable and under pressure to return the box not a minute late but as I mentioned I didn't complain when the same female of staff stated she didn't know how to return my £15 the day I picked the box up. For this reason I won't be returning for business even though I have recommended this service to a friend.
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