Wardale Williams - Independent Opticians in Sudbury
Latest Reviews
You can’t beat a small independent optician. My glasses had lost a very small nut securing one of the arms. None of the mainstream opticians could help (nor seemed to want to)! But these guys went through all their spares boxes until they found the correct screw. Not only did they replace it but they tightened up the other side and then gave me a small screwdriver for future repairs. Talk about going above and beyond! Five star service. Thank you very much.
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Can’t recommend the team at Wardale Williams Sudbury enough!
It was Mark the optician whose knowledge and experience led to the very early diagnosis of glaucoma that has undoubtedly saved my eyesight.
Special mention to Krystal whose brilliant advice on frames was really appreciated and who picked out the perfect pair of glasses for me.
And not forgetting Kirsty who contacted me as soon as they were ready and made sure they fitted perfectly.
Outstanding customer service and I look forward to my next appointment.
It was Mark the optician whose knowledge and experience led to the very early diagnosis of glaucoma that has undoubtedly saved my eyesight.
Special mention to Krystal whose brilliant advice on frames was really appreciated and who picked out the perfect pair of glasses for me.
And not forgetting Kirsty who contacted me as soon as they were ready and made sure they fitted perfectly.
Outstanding customer service and I look forward to my next appointment.
Source: google.com
Excellent service and products.
Source: google.com
As a returning customer after many years, from my eye test Monday 6th December to new glasses fitting Monday 13th December, the total experience has been awesome. Kirsty shone, her attention to detail, manner and patience stand out, I wouldn’t hesitate to recommend Kirsty and WW in a heart beat. Thank you, and at such challenging times! Superb independent retailer, who we should all support.
Source: google.com
First class service from start to finish and great to be a customer of a local independent optician. Especially thanks to Jayna for setting me on the right path and to Amanda for her patience and fantastic advice in choosing suitable glasses. Thank you
Source: google.com
Excellent service, as usual. Thank you for helping with my scratched glasses.
Source: google.com
This was my first visit to Wardale Williams and I have to say it was a very good experience. The surroundings are clean, fresh & pleasantly decorated; the staff are polite, warm & friendly (a particular thank you to Amanda for her advice & attention to detail). Most importantly, my new glasses are perfect so no need to go anywhere else.
Source: google.com
I cannot fault their attitude and service. Diagnosed pre-glaucoma and most recently fixed a prescription that was not right with no quibbles. Thanks
Source: google.com
What a lovely experience. Was made to feel very welcome nothing to much trouble not rushed at all . Would recommend. Such lovely service
Source: google.com
Absolutely lovely opticians, Every member of staff I encountered had a very warm and friendly approach.
Felt confident in the advice I was given, no pushy sales techniques, Even during a pandemic I was made to feel welcome and not rushed.
Brilliant work guys, top-class customer service.!! Thanks for all your help.. I will definitely recommend X
Felt confident in the advice I was given, no pushy sales techniques, Even during a pandemic I was made to feel welcome and not rushed.
Brilliant work guys, top-class customer service.!! Thanks for all your help.. I will definitely recommend X
Source: google.com
Amazing staff that were extremely polite and amazingly helpful from the eye sight tests to the glasses fitting.
Thank you Wardale Wliams Sudbury for a pleasant experience.
Thank you Wardale Wliams Sudbury for a pleasant experience.
Source: google.com
When the Covid-19 lockdown started I had a new prescription but no new spectacles. I needed non-allergenic frames for a pair of bifocals and another pair for reading and screen work. Wardale Williams were both helpful and fully professional in handling the interview in a safe way and showing off their range of products.
I have since bought from them the two pairs of lenses, mounted in excellent titanium frames; light, comfortable and non-irritant. I am very happy with the result.
Their service has been excellent in every way, competent, helpful and informative, listening to my concerns and responding in a balanced way without pressure. I recommend them highly.
I have since bought from them the two pairs of lenses, mounted in excellent titanium frames; light, comfortable and non-irritant. I am very happy with the result.
Their service has been excellent in every way, competent, helpful and informative, listening to my concerns and responding in a balanced way without pressure. I recommend them highly.
Source: google.com
I have been a customer of Wardale Williams since 1978. Their service is consistently excellent and I trust them to look after my eye health as well as prescribe glasses. Wouldn't go anywhere else.
Source: thebestof.co.uk
An excellent opticians with wonderful customer service and care and attention to detail. Would highly recommend
Source: thebestof.co.uk
Having been to multiple optician outlets, I have to say this this optician is a revelation. Amazing frames, team and service. I would not go anywhere else, ever again
Source: thebestof.co.uk
Very impressed with service and exam will recommend highly!
Source: thebestof.co.uk
Fantastic company, great care and attention to detail
Source: thebestof.co.uk
Always friendly and professional staff
Lovely opticians.
Lovely opticians.
Source: thebestof.co.uk
The wardale William's branch in sudbury is so welcoming and professional it has to be recognised. From the 1st appointment to collecting your perfectly suited frames is flawless . The team in sudbury are so helpful and attentive , they go far above the level expected.
Source: thebestof.co.uk
Very friendly and helpful staff. Really kind to my nervous 10 year old son. Would definitely recommend for children's clinic, may even try here myself now.
Source: google.com
The attention was great & professional
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I was very pleased with the service given on my 1st visit by Rob, Amanda and Kirsy. On a 2nd visit where I called in hoping to get some advice I was lucky to see Mark who checked both of my eye's even though I had gone in about one. He was so helpful and gave me good advice. I highly recommend Wardale opticians. Thank you for all. Dorothy
Source: google.com
Highly professional examination and advice. Very helpful, friendly staff. Excellent value for money. I would never go back to a 'bargain' chain store optician again. This was my second return visit to Wardale Williams.
Source: google.com
There are few optician establishments these days who will give the time and dedicated professional service to your needs as I witnessed at Wardale Williams. Your value as a customer was immediately apparent conveying a trust that any issues would be dealt with in depth, something which is rare these days.
Source: google.com
Wonderful opticians: great service, fantastic selection of frames, and honest and open about pricing. It's great to go to an independent opticians that has a range of frames that you won't see elsewhere in the area (even if you personally don't need a new pair of frames). Very thorough eye test with the latest equipment that makes you feel in very safe hands. Thank you!
Source: google.com
