Wardale Williams - Independent Opticians in Sudbury
Latest Reviews
Very thorough all staff very helpful
Source: google.com
Very professional, great service and everything was explained clearly. A wonderful experience.
Source: google.com
Very thorough eye examination and the results were clearly explained. Friendly, helpful team. Thank you
Source: google.com
Very happy with the help and advice from people here. Very pleased with the glasses too.
Source: google.com
I first came to Wardale Williams when we moved from Braintree to Sudbury in October 1981. I only had reading glasses then. As the time went on, and my eyesight changed, I had many different pairs of glasses and got on very well with them. More recently my sight has got much worse as cataracts had developed. I had these removed in Ipswich 31st January and 1st March, 2023. I had about 8 weeks where I had no glasses as my eyes had to heal, but I went into Wardale Williams to see Holly, the optician, who, after looking at my eyes, said that I could now get new glasses. So these were ordered and I went in to Wardale Williams last Tuesday 18th April to collect my new prescriptions. I had decided to keep my last frames as I had only had them a year ago in January 2022, and I checked with Amanda to see if I could keep my varifocals. She said that the frames were still in good condition, so she sent them off to receive the new reading prescription, plus a little bit of magnification to be put in the top part of the glasses. So Amanda fitted my glasses and checked that they were right for me and that I was happy with them. Since I have been coming to Wardale Williams and in particular since Amanda has been fitting new frames and recommending a type of frame or colour etc. I have always come away happy with my choice. So I feel that I should say a big thank you to the staff at Wardale Williams for always doing their best to please their customers and to make them feel special. Well done, one and all.
Source: google.com
Wardle Williams gave me excellent service when getting my new glasses . The staff were very helpful and nothing was too much trouble for them . They spent time making sure everything was to my liking .
Source: google.com
I've been going here since 1977 and I have always been delighted. Only once as an adult have I bought glasses elsewhere, when we lived in Devon, and I could never see properly through them!
Nowadays my eyesight is more complicated than many which comes with advancing years (and weight) but the same good advice is coming through.
Don't mess with your eyes, nothing worse than headaches and eyestrain!
Nowadays my eyesight is more complicated than many which comes with advancing years (and weight) but the same good advice is coming through.
Don't mess with your eyes, nothing worse than headaches and eyestrain!
Source: google.com
Really great opticians, lovely staff, relaxed atmosphere. Everyone makes you feel so relaxed. All in all a fantastic service. Highly recommended
Source: google.com
I love Wardale Williams it’s a wonderful place and all the people are very friendly and I will recommend family and friends.
Source: google.com
Visited Wardale Williams Optician Tuesday 10th January 2023 for my annual eye test and spectacles review. This Opticians is fully professional, the receptionist went thought the registration procedure in a few minutes and guided me to the Optician (Holly) who performed a detailed test of my eyes explaining the equipment and results in a clear concise manner ensuring that I understood all aspects of the eye examination and sight test. Following the eye test I met up with Kirsty who deals with glasses frames which was particularly convenient as it was Kirsty that helped me with my current frames early 2022. We discussed at length current styles that suit me and Kirsty’s advice was invaluable. I will be making a purchase in the near future. All in all visiting this Opticians is a great experience without any pressure and from entering the Opticians to leaving I felt it was all about me and what was best. Very Satisfied Customer and a well deserved 5 star review. Followed up with a visit to Wardale Williams on Friday 3rd March 2023 for the Moscot Spectacles Event and enjoyed reviewing many pairs of Moscot Spectacles with the help of Kirsty (Wardale Williams) and Tim (Moscot). A great event and an opportunity to see close up the various styles of glasses by Moscot. Made my purchases and I am extremely happy with the choices of frames and lenses available, thank you for inviting me to the Moscot Event and helping me with my choice of new glasses. 5 star.
Source: google.com
Both Holly and Kirsty were very polite and extremely helpful. Holly kept me informed every step of the way during the eye examination and Kirsty offered first class advice when choosing new frames.
Source: google.com
I cannot praise Wardale Williams in Sudbury highly enough. I have been coming here for eye tests since moving here over 30 years ago. I have been impressed by the quality and professionalism of all their staff whether on reception, helping to choose glasses or doing the actual eye tests. I want to give a special mention to Holly who combines a calm and reassuring manner with a huge amount of professional expertise. Thank you.
Source: google.com
Excellent service today at Wardale Williams with Jo and Kirsty. Made my daughter feel very comfortable having her eye test and great aftercare sorting out her new prescription for her glasses. I will definitely have my next eye tests there too in the future. Thank you.
Source: google.com
All members of the team are very caring, experienced and extremely helpful when choosing new frames etc. Very comprehensive range of styles to select from.
Source: google.com
Such lovely people. However, have had to go back several times for fitting.
Source: google.com
Very thorough eye test which was reassuring. Amanda was extremely helpful.
Source: google.com
From start to finish my customer experience could not have been improved. Holly gave me the most thorough eye test ever and Kirsty was so thorough and caring in helping me to choose my new frames and lenses. I so appreciate the professional and caring approach at Wardale Williams in Sudbury, not rushed at all or pressured into any decisions. Cannot recommend them highly enough.
Source: google.com
My first visit to Wardale Williams and what a revelation, the service and eye test were excellent, professional and friendly. Such a great choice of frames too. I could not recommend them more highly ..., 😊
Thanks you Amanda and Rob for looking after me......
Thanks you Amanda and Rob for looking after me......
Source: google.com
Staff are very friendly and knowledgeable. They take the time to help you choose your frames and lenses , from their extensive ranges and are genuinely concerned that you are satisfied, which includes even after you have your glasses even for readjustments are repairs etc
Source: thebestof.co.uk
Lovely atmosphere. Friendly and welcoming staff. Honest opinion given by staff especially Ananda when choosing glasses. They have an excellent range of frames it’s hard to choose!
Source: google.com
I felt happy and welcome when I arrived and my appointment was on time.
Holly was friendly and reassuring.
Holly was friendly and reassuring.
Source: google.com
wardale williams are a brilliant optician and they give thorough good eye tests
Source: google.com
Friendly professional staff. Excellent eye examination provided by Holly. First class advice and assistance with selecting lenses and frames given by Vickie. Very good service.
Source: google.com
My family has been going to Wardale Williams for 30 years or more. The reason being, they are so helpful, friendly and very knowledgeable. They may not be the cheapest out there but if you care about your eyesight then they are certainly the best place to go. Where you will always be treated as not only a customer but a friend in need.
Source: google.com
I'd like to thank everyone at Wardale Williams so much for a great service and really looking after my eyes. I'd especially like to thank Amanda who has been so patient with me when I've been chosing glasses. She's given me some great advice, and really helped me!
If you're after an opticians with great customer service, definitely pop to Wardale Williams.
If you're after an opticians with great customer service, definitely pop to Wardale Williams.
Source: google.com
