Wardale Williams - Independent Opticians in Sudbury
Latest Reviews
Always good to use an independent business and one which provides such a good service. The examinations are conducted smoothly and thoroughly with the reasons for tests explained. Technology is used to enhance and assist and does not seem to dominate. Excellent choice of spectacles with no pressure to spend lots. Good communications. I even enjoy the window displays.
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As always the examinations and analysis by all concerned were carried out with so much professionalism, Joanne, Kirsty and Amanda, along with all the staff I came into contact with showed so much knowledge and helpful in assisting in deciding what I required and suited me. Totally satisfied with Wardale Williams and would recommend their services to anyone.
Source: google.com
I have been going to Whardale Williams for a number of years, having tried the other opticians in Sudbury. I have always found them to be friendly, helpful and efficient.
Source: google.com
Excellent. Very professional staff, who couldn’t be more helpful. Would highly recommend. We just moved into the area and were very happy to find them. Tracy has yet to visit but I am sure she will feel the same as me when she does. Peter.
Source: google.com
Looked after me for over 25 years. Latest visit excellent eye test and new glasses. Special mention for Greg Hybel who has looked after me for the last 13 years. Always professional and caring, thanks.
Source: google.com
Ophthalmologist thorough, informative and reassuring. Advice on glasses and fitting excellent. Pricing in line with seemingly cheaper opticians but guarantees and follow up better. Would highly recommend
Source: google.com
Very good appointment with ophthalmologist. Staff in reception and frames selection room very pleasant and helpful. Good range of frames to choose from.
Source: google.com
I had to have some new lenses fitted last Friday 14 July, the service was brilliant and very quick. I also had to then have my glasses adjusted to fit on Wednesday 19th July (I have always found new glasses take a few days to settle down, and then need adjusting).
I have to say Vicky was amazing. So very patient and very keen to make sure my glasses fitted properly, as well as having a happy bubbly manner.
I have found that the Customer Service Wardale Williams provide is exceptional, each staff member goes out of their way to make you feel welcome, and ensures that you leave happy with the service. I would not hesitate to recommend them to anyone looking for that rare function of excellent Customer Service.
I have to say Vicky was amazing. So very patient and very keen to make sure my glasses fitted properly, as well as having a happy bubbly manner.
I have found that the Customer Service Wardale Williams provide is exceptional, each staff member goes out of their way to make you feel welcome, and ensures that you leave happy with the service. I would not hesitate to recommend them to anyone looking for that rare function of excellent Customer Service.
Source: google.com
Friendly & Professional.
Source: google.com
First time with varifocals. I found Wardale Williams so helpful with frame choice and advice on lens type considering all aspects of my lifestyle. The final fit was excellent, time given to settle into wearing them so I was fully confident before leaving the shop. Highly recommend
Source: google.com
Very professional and friendly service.
Source: google.com
Have used the service for 30years and have always found the people friendly and helpful
The glasses are of high quality and any issues are quickly dealt with
The glasses are of high quality and any issues are quickly dealt with
Source: google.com
We have used Wardale Williams for about 10 years and always found them helpful and informative. This morning I broke one arm of my glasses, went to them unannounced, and by 3pm they had replaced the broken piece and returned the glasses. Excellent!
Source: google.com
A screw had fallen out of my Ray-Ban sunglasses so the arm was detached from the frame (bought elsewhere, many years ago). They needed a new screw to get them fixed. I originally went to Specsavers who weren't any help at all. I tried Wardale Williams instead and Graham was super helpful and straight away offered to put a new screw in. Not only did they do this free of charge, they also replaced and tightened the other screw too, and gave me a screwdriver in order to tighten should they ever come loose again! I have absolutely no hesitation in recommending, brilliant service!
Source: google.com
I recently had a problem with my glasses - one lens came out. Took them into the shop and explained. Glasses were repaired in a very short time, while I waited. What a superb service and what friendly knowledgeable staff. Couldn't be better.
Source: google.com
Friendly staff, and good with young children, one of which has additional needs.
Source: google.com
Very friendly and efficient staff who are really interested in any concerns you may have.
By far the best opticians in Sudbury.
By far the best opticians in Sudbury.
Source: google.com
Mum has been coming here for almost 70 years. Now elderly, they are extremely patient with her and always friendly but very professional.
Source: google.com
Recommended by a friend, extremely good and friendly service, made to feel very welcome, nothing too much trouble no matter how often I go in with little queries or small adjustments. Highly recommend
Source: google.com
Very friendly service, staff are all lovely and caring
Source: google.com
I have been a customer of Wardale Williams for many years. I wear contact lenses and glasses and the service they give is excellent. Nothing is too much trouble and the staff are all excellent.
Saw Greg today who has sorted my contacts out for me.
Saw Greg today who has sorted my contacts out for me.
Source: google.com
Such a great service for my youngest. Would absolutely recommend.
Source: google.com
I have been attending some years now and the staff are always very well qualified, polite, helpful and interested in you as an individual person. You are involved in consultations and explanations and nothing seems too much trouble. Well done!
Source: google.com
Just the best opticians, Amanda and her team make customer care and attention to detail a priority and it shows, keep up the good work and thank you.
Source: google.com
The Staff were most helpful and obliging in every way - thank you
Source: google.com
