Lilies Funeral Directors

5/5 based on 137 reviews
Latest Reviews
Lilies did a big help in repatriating my husband to India. As I was alone in UK, I was really worried of money and process involved in repatriation. But, Lilies were affordable and professional as well. My husband's body looked the same way he used to look when he was alive and that was even 20 days after his death. I've to mention the way you spoke to me each time. It was kind and concerned all the time.
Thank you so much for your big support Lee. You were very genuine, professional and kind as well🙏🏻
google.com
Source: google.com
Excellent service , very professional ....a nice experience
google.com
Source: google.com
Lillies Gave us excellent service treated more like family than customers. Took time making sure my sister was laid to rest with dignity Mary in particular could not do enough for us.
When you are in mourning they make sure all went well

Thank you Lillies and zMary
google.com
Source: google.com
Thank you to all the staff at Lilies for their excellent service and guidance in arranging my brothers funeral. Calum advised and helped us in a most warm kind and compassionate way at a difficult time. Thank you Lilies we would highly recommend your service.
Gillian Campbell
google.com
Source: google.com
Excellent funeral directors, nothing is too much trouble. Mary is an excellent addition to the team. Donna and Mary are caring, professional, warm and made us feel at ease knowing our Mom is in such good hands and all of her final wishes are in place - thank you
google.com
Source: google.com
As a family we have nothing but praise for Lilies for how they looked after us after our recent bereavement. As the first time we had been responsible for organising a funeral, they could not have been kinder or more helpful. Calum guided us every step of the way & nothing was too much trouble. Mary was also a very welcome friendly face on reception. Also Donna and the chaps who attended the funeral and burial on the day were also marvellous, respectful and helpful. They made a very difficult time so much easier. Thank you all so much.
google.com
Source: google.com
Our heartfelt thanks to Calum, Donna and the team at Lilies. You were exceptional. Kind, thoughtful, respectful and nothing was too much trouble. You were there for us from the beginning to start the arrangement process, picking up my mum after she passed, organising a smooth and beautiful service, to being there beside us on the day. We couldn't have asked for anymore.
We would highly recommend using Lilies they make it so much easier when you are navigating your own grief and loss.
With love and thanks - Lesley and Jayne x
google.com
Source: google.com
From the first phone call to them to the collection of her ashes from them Lilles were so kind and helpful and nothing was too much trouble. On the day of her funeral they contacted me first thing to go over everything, and knowing yellow was her favorite colour and that she wanted a colorful service they wore yellow ties and button holes-it was a lovely touch. I wouldn't hesitate to recommend them and Callum and Donna were both compassionate and professional. Thank you
google.com
Source: google.com
Calum, Donna and the team at Lilies are exceptional. Total professionals, kind and understanding. Nothing was too much trouble, always calm and reassuring. On the Day Phil and the team who drove us were wonderful too. Thank you all for making a very difficult time a much experience than anticipated. Mum would have been impressed. Couldn't recommend you highly enough.
google.com
Source: google.com
Lilies was recommended to us by an Indian friend, who told us they specialised in overseas repatriations, and I am very pleased to say they did not disappoint.
We lost my sister-in-law, who is from India, and it was very important to the family that she be repatriated and laid to rest in her mother's grave back home.
Firstly, Lee Solomon, one of the owners, took the trouble to come personally all the way to our home to meet my wife.
We appreciated hugely that he did, as it was a much-needed personal touch to anyone who's been bereaved, and showed he cared.
Secondly, both he and his business partner, Nathan Scully, were extremely kind and helpful to my wife, which is very important when one is making funeral arrangements for a loved one.
Thirdly, Mr Solomon very kindly offered to fill in all the forms himself, to submit to the Consulate, thus saving my wife the stress and hassle of having to fill in numerous forms, and worrying that she may not have filled them in correctly.
I must mention here that this was in complete contrast to a number of other repatriation companies, all of whom insisted that my wife fill in the forms herself.
Fourthly, all the arrangements and paperwork with the Indian Consulate at Birmingham were done very efficiently and speedily.
Mr Solomon had earlier told my wife that he and his colleagues had a very good relationship with the Birmingham Consulate, who had even invited them to their Diwali celebrations.
This is very important, as it shows that Lilies are well-versed in repatriations, unlike many other Companies purporting to be so, but who in reality are fairly clueless.
The fact that they have an excellent relationship with Consular officials means that they do high volumes of repatriations (and hence know what they're doing), and also that they are efficient and honourable (otherwise Consular officials are unlikely to be so helpful).
Overall I would say that Lilies made the process smooth and streamlined and stress-free, which is what one really wants from a funeral/repatriation service.
Finally, I must contrast their entire working style and functioning (to their credit) with that of some of the better-known repatriation Companies that we had approached before we came to know about Lilies.
These big Companies offered us a lower rate (by £250 to £500 or so), but their attitude and demeanour were in complete and utter contrast to that of Mr Solomon and Mr Scully.
Unlike Lilies, they were cold and unhelpful, and would not (and/or could not) answer any questions put to them.
They appeared to think we should hire them despite their appalling lack of courtesy and knowledge.
We did not have a good feeling at all about placing my sister-in-law in their care.
They also made the entire process seem unnecessarily complicated and convoluted.
Mr Solomon, in stark contrast, patiently answered every single one of my wife's questions and doubts, which contributed to hugely allaying all of her worries and fears.
He made the whole process simple and easy, and completely put to rest all of her anxieties.
This last is very important to us as a family, as my wife has been seriously depressed ever since her sister's demise, and has had to be put on a high dose of antidepressant medication by her doctor.
Mr Solomon's kind attitude and help, therefore, made the whole process much less stressful and unhappy for her than it otherwise would have been.
I am very grateful to Lilies for this, and would not hesitate to recommend them to anyone seeking to repatriate their deceased loved ones overseas.
Indeed, I have already recommended them to several of my friends and acquaintances, who likewise have been very pleased with their service.
google.com
Source: google.com
Lillies funeral did the Repartriation of my dear cousin to India. I can find no words to commend and thank them for the way they have handled the entire process. Right from the time I first contacted them till the time she was transferred to the care of airlines, Lee who was my point of contact was very proffesional, thorough, patient, courteous , kind and very helpful. After we registered the death with the council we didnt have to know anything. He managed the entire process. He was always available even at unsocial hours and their pricing was also very very reasonable. He took away a great chunk of our responsibility during these trying times. We are forever debted to Lillies for their care of our dear Tina. Thank you Lillies🙏
google.com
Source: google.com
The care that the staff at Lilies show to the families who use their services is outstanding. They helped us arrange the funeral for a family member and nothing was too much trouble. I highly recommend them for complete peace of mind.
google.com
Source: google.com
Excellent service received arranging my brother's funeral from Donna. On the day of the funeral, Lee and his team went over and above what was expected. They looked after us taking the stress out of the day. Nothing was too much trouble, even at the graveside when my back was playing up, Lee allowed me to sit in the car and put the heater on to make sure I was comfortable.

If you are looking for a funeral service to take care of you when you are going through the stress of losing your loved one, then I would recommend you use Lilies Funeral Directors, you will not be disappointed.
google.com
Source: google.com
Delivering excellence and genuine care for their families everytime. A company you can trust.
google.com
Source: google.com
I would like to sincerely thank Lilies Funeral Directors for their guidance, professionalism, and the exceptional empathy provided.
They delivered an exemplary service during my mother's funeral.
Calum's serene and kind demeanour brought us as a family an immense sense of peace during the most challenging period of our lives.
Their compassionate approach and unwavering support was invaluable, making a difficult time more manageable. We are truly grateful for their care and the dignified farewell they facilitated for my beloved mother.
google.com
Source: google.com
I have never had to arrange a funeral before the loss of my darling husband. From the initial phone call to Lilies, through to the actual day, nothing was too much trouble. All the staff were welcoming and professional but above all, caring and compassionate. Nathan explained everything and answered my (very many) questions regarding the service, paperwork etc. The cars were immaculate and the flowers were beautiful. I cannot rate our experience with Lilies highly enough. Thank you for taking care of Rob and supporting us as a family through a difficult time.
google.com
Source: google.com
Just perfect in every way!!
Don't hesitate to use them to support your personal requirements. My mother's 'Celebration of Life' was wonderful. Thank You. Lilies❤️👏
google.com
Source: google.com
We used Lilies when my dad passed away, the love care and compassion they showed from beginning to end was outstanding! Whenever we had questions or just wanted to chat, someone was always available to do so. I highly recommend Lilies the quality of service we received was next to none ⭐️⭐️⭐️⭐️⭐️
google.com
Source: google.com
My Dad came to UK from India for a visit and he died unexpectedly . We wanted to conduct his funeral service in India ; but there were lots of paperworks to do. "Lilies Funeral Directors" team were really professional to handle the care of Dad as well as they have done all the paperworks from Indian Embassy and arranged the air ticket for my Dad. Lee act in a very professional and sympathetic way throughout this process and communication. Huge thanks to Lilies funeral directors for taking care of my Dad.
google.com
Source: google.com
Lilies provided an extremely professional, caring and high quality service for my father’s funeral. They guided us smoothly through every step and were on hand for the tiniest of questions. On the day of the funeral they showed exemplary respect to my father and compassion for my mother and family. We are very grateful to them and thoroughly recommend their services.
google.com
Source: google.com
Lilies were professional, caring and made the whole process of arranging my mum’s funeral easy at a very difficult time. I would definitely recommend them.
google.com
Source: google.com
After losing so many family members recently we as a family found the professionalism from Lillie's funeral directors and staff members very polite and courteous. Highly recommended not just for their professionalism but they also care for your needs at a very sad time.
google.com
Source: google.com
As a family we will always be grateful for the professionalism and compassion shown by Lilies. By dealing with every detail they succeeded in removing so much of the stress from a difficult time.
google.com
Source: google.com
Heartfelt thanks to all of you for your empathy, care, professionalism, and exemplary service. Throughout the arrangements and on the day of the service for our wonderful Nanna, nothing was too much and your kindness will forever be appreciated by us as a family. Special thanks on my behalf to Lee for your support and going above and beyond Xx
google.com
Source: google.com
This company dealt with funeral arrangements for my dad back in January. The kindness , the care and the service provided by this company was excellent! Thank you so much!!!
google.com
Source: google.com
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