Fitch Autos

5/5 based on 471 reviews
Latest Reviews
Extremely happy with all the work carried out on my car. The staff was very helpful, and happy, made you feel a ease. I highly recommend Fitch Autos to everyone. I will be returning there again, if I have any further problems in the future.
google.com
Source: google.com
Friendly and helpful staff. Efficient and timely service. Would recommend as alternative to jaguar main dealer.
google.com
Source: google.com
Great service, I was well looked after. I was offered a loan vehicle while mine was being serviced. I was kept updated at all times and the car was returned the same day, serviced, valeted and looking good as new.. thanks
google.com
Source: google.com
First class service !
google.com
Source: google.com
The best garage I have used for a long time .
Excellent customer service and standard of work sorting out some electrical problems.
Kept me in the loop at all stages. So no unexpected work or costs. I would use them again
google.com
Source: google.com
Reception desk could not have been more helpful keeping me informed with progress of work to my car and general communication. The work went well and collection of my car was generally as planned. Overall first class and I would use Fitch Autos again.
google.com
Source: google.com
Thanks to Fitch Autos, my car was diagnosed with a worn clutch and it was a horrible shock as the car is only 6 years old.. convinced I bought the dud car from new 🤣. The team got me in quick when an engine management light came on “drive train” issues, which was a worry as you just don’t know that could be! Don’t ignore lights! Yes it’s an expensive repair, but it was done really quickly and the car drives much better than before (so it was probably failing for a while and I thought it was my driving…stop.starting traffic doesn’t help either!) All sorted in a few days, really convenient to leave my car there over the weekend also. Reception team are fantastic too, Eleanor is so lovely and everyone was empathetic to the situation. No-one likes expensive garage repairs but I have peace of mind that it’s all sorted and I was looked after well. Thanks again team. Keep up the good work!
google.com
Source: google.com
This is the 2nd visit to this garage, Very good service and quality of work, the Receptionist Ellie was very polite and helpful, any work carried out they asked first and prices were cheaper than other quotes I had been given, I will be using them in the future also I used a courtesy car on both visits.
PHIL DIXON ( merc )
google.com
Source: google.com
2 years in a row I've used Fitch autos for my Jag service and again couldn't fault the service from start to finish. Also had my MOT done at the same time. Excellent communication throughout and wouldn't turn to another garage going forward.

Also special mention to Eleanor who was my advisor from start to finish. Made the experience even better. Although all the girls in the office were so friendly.
google.com
Source: google.com
Extremely pleased with the experience and service at this company. Will definitely use the company again at some point. Thank you.

Mr W Knight.
google.com
Source: google.com
Excellent service Great staff always working hard to get you the best price for any work carried out. 👍
I would recommend them to anyone who is having trouble with their car.
google.com
Source: google.com
Can always trust Fitch to be honest, keep you informed and make keeping your car safe less stressful than it can be.
google.com
Source: google.com
Fantastic service decent price people are so polite and friendly and technically knowledgeable would recommend 100% my Audi A7 won't be going anywhere else
google.com
Source: google.com
If you want excellent service then look no further. Recommended
google.com
Source: google.com
This is only the 2nd time of using this company and cannot fault their knowledge, expertise and most importantly their prices. From now on it will be the only garage I will take my vehicle to. With thanks to all the staff and mechanics.Services
General repairs & maintenance, Vehicle inspection, Vehicle emissions testing, Vehicle safety inspection, Vehicle maintenance, Oil change, Service not listed …More
google.com
Source: google.com
Great service and would thoroughly recommend
google.com
Source: google.com
As a new customer, I had a very good experience, the team is professional and very friendly. They offered a courtesy car, reviewed my car and provided the feedback on the essentialy changes to be done. Thanks Fitch Auto. Thanks Hollie.
google.com
Source: google.com
Neil, Hollie and the rest of the team was absolutely fantastic, I had my car recovered to them and the communication was excellent, the team are really friendly and they make you feel like one of the family. I would most definitely recommend this garage to anyone especially if you are big on customer care and excellent quality of work. I just love the team.
google.com
Source: google.com
Amazing ⭐️⭐️⭐️⭐️⭐️ Really let down by an established nationwide company so came to Fitch as a first time customer having read so many excellent reviews. I wasnt disappointed, great customer service and genuine, honest people. Unexpectedly provided with a free courtesy car and my Evoque had been cleaned inside and out when I collected. Special mention to Eleanor who was a diamond. Will be using you again for all future work.
google.com
Source: google.com
I followed a series of Google Reviews to locate Fitch Autos as a suitable service centre for my Mercedes 220d. I was extremely satisfied with their professionalism throughout my experience of booking, receipt of vehicle and progress reporting. I am pleased that they have offered me comparable service to that of a main dealer including updating digital service record at a competitive rate.
Based on this initial visit i would not hesitate to recommend.
Thank you
google.com
Source: google.com
Had my Range Rover Evoque serviced by Fitch at Brownhills this week. I was very impressed with the customer service and attention by the young ladies at reception who greeted you with a smile.

The service itself was 50% of that offered by the dealership so is great value for money and they also updated the Land Rover online service record and printed it out for me to file away for my records.

I was also provided with a courtesy car. I would whole heartedly recommend Fitch Autos
google.com
Source: google.com
I use fitch auto because when I have any problems with my car they are always there to help me, good advice, quick response, helpfulness.
google.com
Source: google.com
Fitch autos did a major service for me on my car from start to finish the customer service was A+ all questions answered fully and work that was done was great cars never drove so well! Highly recommend fitch and will use again
google.com
Source: google.com
Very high skill company,I definitely back to them 🤝🏻👍🏻
google.com
Source: google.com
Excellent service. Customer services brilliant, staff friendly and make the process of sorting the car out without the stress involved.
Needed brake pads and discs on rear of car and everything else they reported on.
Came back like a new car. Very happy and will highly recommend Finch Autos.
google.com
Source: google.com
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