Fitch Autos
Latest Reviews
Excellent customer care and understanding of my mini countryman. Thank you
Source: google.com
Polite and helpful staff at the front desk. Job on my car done to the highest standard.
Source: google.com
We used Fitch Autos for first time having used VW dealership for 5 years.
Fitch were more professional, quicker in getting you checked in and out with a courtesy car and the price was considerably less.
We will definitely use them again and recommend.
Fitch were more professional, quicker in getting you checked in and out with a courtesy car and the price was considerably less.
We will definitely use them again and recommend.
Source: google.com
Very good service. And kept me informed of how the job was going. Oil cooler on a
VW Touraeg. Job was done quickly and at a very good price.
Will definitely be using Fitch Autos again
A++++ off me
VW Touraeg. Job was done quickly and at a very good price.
Will definitely be using Fitch Autos again
A++++ off me
Source: google.com
Flawless job of my Tesla MOT.
Fitch Autos took a long look at all of the things that make other garages suck and sprinted in the opposite direction.
With Fitch Autos there are courtesy cars available, communication is effective and reassuring, booking is easy, the waiting room is warm, pleasant, has games and free drinks. They tell you exactly how long things will take and actually deliver on that commitment.
They have 4 front desk receptionists who are friendly and always available.
You can tell that when they ask you to fill out a survey they care and they implement to make the best possible customer experience.
I seriously never thought I'd find a garage this hot on end to end customer experience within an industry which, let's face it, none of us enjoy spending our money on.
Thank you Fitch Autos, I wouldn't go anywhere else now.
Fitch Autos took a long look at all of the things that make other garages suck and sprinted in the opposite direction.
With Fitch Autos there are courtesy cars available, communication is effective and reassuring, booking is easy, the waiting room is warm, pleasant, has games and free drinks. They tell you exactly how long things will take and actually deliver on that commitment.
They have 4 front desk receptionists who are friendly and always available.
You can tell that when they ask you to fill out a survey they care and they implement to make the best possible customer experience.
I seriously never thought I'd find a garage this hot on end to end customer experience within an industry which, let's face it, none of us enjoy spending our money on.
Thank you Fitch Autos, I wouldn't go anywhere else now.
Source: google.com
Fault of unknown origin was diagnosed and repaired in short order and reasonable cost compared to horrific stories from elsewhere.
Source: google.com
Very friendly and very satisfied with the service. I would recommend Fitch Autos to anyone.
Source: google.com
So I had some rather extensive works done on a car I recently bought from an apparent AA rated garage.
The works included many dangerous issues with Tyres, brake discs and brakes, as well as the informed needed works around the cambelt due to age.
Fitch did an amazing job, in just 2 days.
Fast forward to today, I've just picked my car up, thinking I've gone insane, because both times I've checked my coolant, the level has dropped significantly, however a free pressure test at both hot and cold, as well as an exhaust test for "coolant" has proven there is no leak!
I didn't have to pay for these tests, nor did I pay for the courtesy car, only filing it back up with more fuel than I used (i can never get it right) :P
What a fantastic Garage and clearly customer focused 5/5.
I'm the complete opposite of a "car guy", while I "like" cars, I have little clue what's happening underneath the bonnet.
The explanation I got from the team facing the customers was fantastic and detailed and showcases their knowledge and confidence of what has been done and what it means, really amazing stuff.
The works included many dangerous issues with Tyres, brake discs and brakes, as well as the informed needed works around the cambelt due to age.
Fitch did an amazing job, in just 2 days.
Fast forward to today, I've just picked my car up, thinking I've gone insane, because both times I've checked my coolant, the level has dropped significantly, however a free pressure test at both hot and cold, as well as an exhaust test for "coolant" has proven there is no leak!
I didn't have to pay for these tests, nor did I pay for the courtesy car, only filing it back up with more fuel than I used (i can never get it right) :P
What a fantastic Garage and clearly customer focused 5/5.
I'm the complete opposite of a "car guy", while I "like" cars, I have little clue what's happening underneath the bonnet.
The explanation I got from the team facing the customers was fantastic and detailed and showcases their knowledge and confidence of what has been done and what it means, really amazing stuff.
Source: google.com
Great Customer Service far friendlier and more efficient than any interaction I’ve had with Landrover
Always manage to fit me in at short notice when I’ve had to wait much longer at Landrover.
Cheaper than Landrover with Landrover approved parts.
All in all you can’t go wrong using this company!
Always manage to fit me in at short notice when I’ve had to wait much longer at Landrover.
Cheaper than Landrover with Landrover approved parts.
All in all you can’t go wrong using this company!
Source: google.com
Staff were helpful from drop off to pick up, let me know a few minor problems but weren't urgent, great place would recommend, my son uses them, and he is really happy with them to look after his car 5 *****
Source: google.com
Excellent professional service from all staff, carried out major work changing DPF cooler to my Skoda at a much better price than quoted by the dealer. Gave me a courtesy car whilst the work was done, which didn't take long. Thoroughly recommend, thank you, great job.
Source: google.com
Excellent from start to finish sorted problem out on my Audi E-Tron
Many Thanks
Many Thanks
Source: google.com
Brilliant service and customer care as always. I’ve been going there along with4 other members of my family, for about 10 years now I wouldn’t go anywhere else. Always great service.
Source: google.com
I was recommended to Fitch Autos by a neighbour. I’m pleased he did. A top notch vehicle service, repair and MOT centre. Comprehensive knowledge of most makes and models of cars with a second to none reception facility where the team are very keen to maintain high standards of customer satisfaction. I have recently taken three of my family vehicles to Fitch Autos and on each occasion the standard of service and work carried out has been exemplary. 10/10
Source: google.com
After my Velar failed its MOT at another garage that were u able to carry out the work, I rang Fitch Autos and was so impressed by their friendly professionalism. They were able to do the repair promptly and dealt with WarantyWise for me too. All in all a great experience and will be using them again. Thanks you.
Source: google.com
First time using Fitch Autos and it won't be the last, brilliant prices and friendly staff especially Ellie from the front desk who was very helpful every step of the way
Source: google.com
Very pleased and car fixed again.Services
Wheel alignment, Oil change, Service not listed …More
Wheel alignment, Oil change, Service not listed …More
Source: google.com
Came across this garage a few months back, via online. I have now used them, for
the third time, and it’s been phenomenal. Great service, with amazing customer service and staff. Very detailed, when diagnosing the problem and getting to the route of it. This is a garage I will be using very often, highly recommend it 👍🏽
the third time, and it’s been phenomenal. Great service, with amazing customer service and staff. Very detailed, when diagnosing the problem and getting to the route of it. This is a garage I will be using very often, highly recommend it 👍🏽
Source: google.com
Excellent service, car looks and drives great now
Source: google.com
Very professional company from reception through to end product. Will recommend Fitch Auto’s to Friends and Family.
Source: google.com
Great reception, diagnostics, repairs and future advice, thanks
Source: google.com
Great to find a very professional , friendly garage, who took time to explain what was wrong with my car, and kept me updated to the progress of the repair. The use of their curtesy car was a god send as I didn’t have to take time of work.
Source: google.com
They were very efficient. I chose to wait to have brake fluid changed, job completed within an hour.
Source: google.com
I had the pleasure of experiencing some GOOD OLD FASHIONED customer service from Fitch Autos having been recommended to try them because of their specialist knowledge of the problem I had with a recently purchased Jaguar E-Pace.From the initial contact they went above and beyond to help/assist in resolving the problem providing me with an in depth report of the original problem and highlighting additional issues which I was unaware of and should have been picked up by the car dealership before I purchased the vehicle.
They followed up checking that the information provided had been helpful with resolving the issues with the car dealership.
They were extremely courteous at all times. I wouldn't hesitate in recommending Fitch Autos and without doubt will be using their services in the future One happy 😊and satisfied customer 👌👍👌👍RSL 5th June 2024🌟🌟🌟🌟🌟
They followed up checking that the information provided had been helpful with resolving the issues with the car dealership.
They were extremely courteous at all times. I wouldn't hesitate in recommending Fitch Autos and without doubt will be using their services in the future One happy 😊and satisfied customer 👌👍👌👍RSL 5th June 2024🌟🌟🌟🌟🌟
Source: google.com
Prompt friendly and highly professional. Timely MOT reminders that I find helpful. Competative rates for vehicle service and repair. Keep you informed of any work required or that may be required in the near future that helps me plan and budget for my vehicle requirements.
Source: google.com
