I would like to thank Simon, Kieran and Frazer for their great help in delivering the contents of my house over two mornings in windy and wet conditions. They couldn't be more helpful and careful. Thanks again. Should there be another move you will be the top of my list!

Many thanks to Adrian and team who moved us on 3 January. They were so considerate, organised and calm and worked so hard to get us sorted.

Great removal company moved my parents today. Can't recommend them enough. Thanks Sean, Kieran and Dean

Excellent service from start to completion of house move from UK to France. Family members have used their services in the past and were very pleased.
Ben visited to arrange the removal and was very obliging with regards dates etc.
Simon, Pete and Kieran did a fantastic job loading and unloading, efficient and courteous at all times.
Would highly recommend Franklins Removals.

Last week Franklins moved the contents of our French house to our house in the UK. My partner and I were highly impressed with the service they offer and would definitely recommend them. Our first contact was with Ben on the phone. He was friendly, reliable and gave us clear information about the move. He quickly earned our trust.
Simon and Frazer were our drivers/packers. They were faultless. Considerate, careful and efficient. We were pleased that Simon and Frazer also delivered our goods to our house where they were just as careful, considerate and efficient as they were in France.

We had a fantastic move the 2 guys turned up on time and loaded the lorry with upmost care and attention and did the same unloading the lorry in France, we can not praise this company enough and recommend them 100% please if you thinking of moving use Franklins as you will get a fantastic service and great workers

We engaged Franklins to pack up the contents of our house in South Devon, move them to our new abode in the Ariege south of Toulouse, and install them in our new house. We are delighted with the result! Packing and unpacking were professional, nothing was damaged and the move went like clockwork. Fraser and Simon, the movers, arrived early on 5 November in Devon, found that we had more to pack than they had expected, but didn't complain, finished around 5pm and took the night ferry to Roscoff. We flew from Heathrow to Toulouse on Nov 6, rented a van to do the shuttle to our house and met up with Franklins' lorry on the morning of the 7th. Once again, the work was finished by 5pm and the crew departed in cheerful good spirits. They both worked hard all the time, and even helped us with moving furniture already in our new house so that items from the UK could take their place. One of these items was a heavy baby-grand piano. Fraser & Simon happily picked it up and moved it across the room so that our dining table could go where the piano had been. This extra furniture moving was all done without complaint and without extra charge. They were both very easy to work with, unflappable when something was difficult, even tempered throughout, and remained cheerful even after working all day in the cold and wet. We would happily use them again!

We'd like to comment on the fact that, although almost all Franklins' reviews are extremely positive, the few that are not extremely positive are extremely negative. We noticed this before deciding to hire Franklins. We also noticed that the bad reviews that we saw do not concern the quality of the work, but seemed to involve misunderstandings or poor communication between movers and customers, resulting in the movers arriving at the "wrong" address or disputes over T&Cs (eg non-refundable deposit).

We therefore took care to read the T&Cs and think about what might go wrong. We identified two possible problems:

(1) Our short (300m) access road has a 3.5 ton limit and two nasty bends, so that we may need to hire a van to do a shuttle from the village to our house on the hill. We emailed a GoogleEarth map to Ben, who agreed that a shuttle would be needed and quoted £300 for the extra work. When Fraser and Simon arrived they recounted that they had several times arrived with no warning as to restricted access, and that they had then incurred delays in finding a van to hire. We presumed (but did not ask) that such delays have been expensive to customers.

(2) Ben seemed unworried about Brexit-caused delays, but our reading of the T&Cs raised the possibility than a few days' unexpected delay could add enormous expense. We were about to suggest to Ben that he place a cap of £500 on any such additional cost, when he suggested exactly the same amount. In fact, there were no delays and our only extra expense above the original quote (note that the quote states "plus VAT") was the agreed £300 for the shuttle.

Great service from start to finish. Simon, Kieran, Max and Sean were excellent - good humoured and efficient. Everything was packed really well and the move went smoothly.

Gaz & his mate were excellent , took great care of our furniture , Ben had already advised us on how to prepare & box in advance to speed up the move out. Franklins also dismantle beds & tables etc which we could not find with other firms & they were also recommended to us by friends who had used them . They are also storing oiur furniture & bringing it up to Yorkshire in a couple of weeks time . Many thanks Guys

Two day event, packing first day and move the second. Pete, Dean and Max packed with great care and couldn’t have been more courteous and accommodating. The weather on the move was wet, but neither the weather nor the changes in the team made any difference to the professional way they worked. The cling filmed protection for the carpets was much appreciated with the wet weather! It was good to have the continuity of Pete throughout and Gary, Kieran and Fraser made a great team on day two. We would be very happy to recommend Franklins.

Great service on our move up to Keighley. Speedy tidy and efficient work from Pete and Dean on the day, and from Ben in the days before, setting up the move.

Great from start to finish.
Ben was helpful when organising our move. The two lads who turned up to move us were brilliant, friendly and easy to deal with. Definitely recommend! Thanks

The team were excellent start to finish top job and very respectful with our furniture and possessions

Excellent service from start to finish 👍
The lads Garry,Dean , Pete and Kieron worked tirelessly to complete our move. The end location was very tricky and they managed it perfectly.Can’t praise them enough ! Many Thanks to Ben for overseeing whole operation
Would highly recommend

Our removal from France back to the U.K. was excellently managed and carried out. Pete and Kieran moved us out from France and we cannot praise them enough for their professionalism, friendliness, and courtesy. Dean joined the team for our moving into our bungalow in Wales and proved equally professional and friendly. Many thanks again for a painless removal. We would thoroughly recommend Franklins . Rosemary and Emlyn

Brilliant Service, Very Good Prices, Used Twice Over the Past Couple of Years, Pleasure to Do Business with & the Team are Awesome, Highly Recommended :)

We had Gary and Dean on our move, and they were great. Lovely polite guys, everything on time and done exactly as promised. Contact with Ben initially to organise the move was also great. Good experience all round.

A big thank you to Gaz, Dean, Tom and Kieran for a job well done. They worked tirelessly for hours stacking our furniture and belongings into their extremely impressive van for its onward journey to France. 100% positive energy from the boys; all very polite with an obvious love for their job shown by the care taken with every item. We would highly recommend them and are looking forward to the delivery in France on Tuesday.

Very good removal company, staff are friendly helpful. Moved carefully and helped to move belongings into the correct place.

First class service from initial contact with Ben until job was complete. Collection team (Gary and Max) turned up on time, worked efficiently and handled our belongings with care. The delivery team (Simon and Peter) did likewise. All four of them very personable and obliging. Wouldn't hesitate to use this company again. (Sally & Andrew Blackman).

An amazing service ! Would use again without a 2nd thought. Simon, Fraser & Pete were just super to work with, made the move super easy - nothing broken, on time - just a great service & we wish Franklins all the very best of luck with there business. So pleased we found them ! If your looking for a transport company that works across France i would highly advice checking this company out as its hard to find people like this these days. 10 out of 10

Excellent service from Franklin's. Simon and Pete provided a great service. Thank you

Absolutely fantastic service, from calling to book removals to the actual day. We really had the stress taken away from us, so professional, down to earth and friendly. Gary and Pete were our removal guys and they worked so so hard, we can't thank them enough. Highly recommend this removals firm. Hayley and steve

Really rate this company, very helpful and knowledgeable from the initial contact via phone and emails, through to contact from the drivers and then delivery. We had three great chaps, Frazer, Michael and Kieren who brought all of our belongings from France to Yorkshire who couldn't have worked harder. They were friendly but professional and explained up front about moving certain items that needed a little extra thought due to the layout of our new house (we are on three levels). Great job, thanks a lot to you guys from Helen, Rich and Barnaby

Truly amazing service from the guys at Franklin’s from start to finish! Garry, Simon, Pete and Dean arrived bang on time at 7:30am and worked effortlessly and effectively and soon had our house emptied. Then it was on to the new property where everything was unloaded and put exactly where we required, Garry then reassembled the furniture we asked for making our life much easier! They guys were faultless and we couldn’t have asked for more, nothing was too much trouble and not one breakage! It was well worth the money and we can highly recommend Franklin’s to anyone looking for a superb removal company! Sincere thanks to all the guys involved with our move.