Really disappointed with leamore given so many positive reviews. Compared to alternative national companies Leamore were +£2000 more for our windows and door. Decided to go with them on the base of 'best in walsall' and 'best in uk' status and reviews. Initial survey was completed based on assumptions by leamore, this led to incorrectly sized windows in both our front bays. Further to this, we had incorrect glass delivered with our door. The final issue was the worst. Leamore apparently no longer have their own fitters, all fitters are subcontracted. We ended up with two ex-shopfitters who made a complete and utter bodge of our bay windows, damaging the new window sills, filling wall cavities with silicone instead of appropriate filler and leaving a very poor finish. We made a written complaint to leamore and recieved first a phone call excuse that it wasnt their fault (window size) as the survey had been based on our previous timber framed windows (not our requirements). We had to insist that they come out and resurvey and also inspect the finish. To Leamores credit they agreed that the finish was completely sub-standard and agreed to replace the wrong size windows but this was only really because we were withholding the outstanding balance. In total it took Leamore 8 weeks from our original installation date to recitify all our issues. They then refused point blank to provide any compensation, only providing a verbal appology. I would not using this company again. Very over priced and really poor service, especially fitting.
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