Highly recommend. We went into the Pelsall store and the staff were so polite, friendly and informative. Being our first home, this was the first time we've bought carpet/vinyl, so we were a little unsure of the whole process but the staff were more than happy to explain everything to us, including how to check if our existing underlay needed replacing - they definitely have the customer's best interests in mind, rather than trying to sell unnecessary extras. We ordered our carpet and vinyl on Saturday and it was fitted yesterday by a really polite, friendly and professional man called Fab. I am really pleased and was so impressed with the whole service from start to finish, I couldn't fault them and will definitely be using them again when we replace carpet in other parts of the house. Thank you!
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