I wish this review was positive but unfortunately it isnt, the customer service i received from RSPCA Walsall was totally unacceptable. I applied for 2 bunnies, sent all photos as requested & then the lady stopped responding to my emails. I sent more asking what the outcome is and if the adoption is able to go ahead & asking why the bunnies i had applied for were now reserved and i hadn't been told anything. Did she respond? No. The bunnies being homed with somebody different isnt the problem, the customer service and the waste of my time is. Not even a curtesy email to say sorry those have been rehoused but we have such and such still available, nothing. Thankfully now I have two very happy bunnies from a much nicer place. I cant say every experience will be like this, but mine was far from professional!
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