Lexus Bolton
Latest Reviews
This was my first time with Lexus Bolton and what a fantastic all round experience it has been. From the first telephone call I had with Natalie to book the vehicle in for the service through to the collection of my vehicle at 5:30pm I recieved excellent customer service.
Gail & Helen were the service representatives who looked after me on my visit and communication again was excellent throughout. On collection again I was impressed, I felt like I was driving away my 1 year old IS300h F-Sport away as a new car following the wash & vac. Looking forward to seeing you all again on the next service. Garry
Gail & Helen were the service representatives who looked after me on my visit and communication again was excellent throughout. On collection again I was impressed, I felt like I was driving away my 1 year old IS300h F-Sport away as a new car following the wash & vac. Looking forward to seeing you all again on the next service. Garry
Source: google.com
Great service from Helen, Gail & Natalie (and Fran on reception) as always. Very friendly and they always explain what's going on with the service. Plus a cup of tea is always on offer!
Source: google.com
The same excellent service while I waited for my car to be service by Gail, Natalie and the team.
Source: google.com
Taking my car to Lexus Bolton was a delightful experience and was looked after very well by Gail, Helen and Natalie.
Source: google.com
Found a ten year old RX400 they were selling on the internet, I was very dubious about travelling 230 miles to go and view a car of that age.
However I took the best part of a day to go and see the car and was astounded at the great condition and pedigree of the vehicle. The description was that it was in good condition but I saw and bought a ten year old car that looks and drives like a car with half the age and mileage.
I found all the staff professional, knowledgeable and friendly in stark contrast to my local Lexus Dealer.
Congratulations to Neil, Gail and all the team at Bolton, I can assure you that I will return and am an advocate of your great operation.
However I took the best part of a day to go and see the car and was astounded at the great condition and pedigree of the vehicle. The description was that it was in good condition but I saw and bought a ten year old car that looks and drives like a car with half the age and mileage.
I found all the staff professional, knowledgeable and friendly in stark contrast to my local Lexus Dealer.
Congratulations to Neil, Gail and all the team at Bolton, I can assure you that I will return and am an advocate of your great operation.
Source: google.com
Absolutely brilliant service from Gail and the team in the service department, highly recommend and will be returning again.
Source: google.com
First time at this dealer and will be back. Great friendly service with great advice from Gail. Thank you.
Source: google.com
Hi,
Just got back, thanks to Helen, Gail and Natalie for looking after both me and get the work completed in time.
Andy smith
Just got back, thanks to Helen, Gail and Natalie for looking after both me and get the work completed in time.
Andy smith
Source: google.com
Prompt while you wait service! Thanks
Source: google.com
Each time I visit the Lexus Bolton site (services, tyre check, recall), I am made to feel at home.. Always a welcome face on reception & warm welcome smile and conversations with both Gail & Helen in the service team..
On occasions when I've left it too late for a courtesy car, the girls always find me a quiet desk & space to set up my lap top to work from.. Whilst being offered refreshments throughout..
The rest of the Lexus team are friendly & approachable.. The atmosphere relaxed yet professional.. I have no hesitation in recommending Lexus Bolton to friends, family, colleagues & customers..
Thank you for taking care of my car & me!
On occasions when I've left it too late for a courtesy car, the girls always find me a quiet desk & space to set up my lap top to work from.. Whilst being offered refreshments throughout..
The rest of the Lexus team are friendly & approachable.. The atmosphere relaxed yet professional.. I have no hesitation in recommending Lexus Bolton to friends, family, colleagues & customers..
Thank you for taking care of my car & me!
Source: google.com
As always, the service team at Lexus Bolton were fantastic. Helen and Gail are stars in their own right? Always smiling, always, helpful, ever the professionals! They make it a pleasure to travel the distance very few months. In the 3 years I have been dealing with Lexus Bolton I have never had a bad experience and wouldn't hesitate to recommend the whole team. Well done folks. Keep up the good work!
Source: google.com
Excellent service and MOT experience .. from welcome at reception , from Gail and Helen and appreciation to all other staff involved .
Source: google.com
Very satisfied with the servicing and mot of my car. Staff very helpful. Gail and Helen very polite and courteous. The only complaint I have is that I was not reminded about my service or mot. I have a service plan with Lexus and in the documentation it stipulates that I would receive a reminder for this procedure.
Source: google.com
Great service as usual, Gail and Helen super efficient as always, nothing is too much trouble for either of them, they make your visit a wonderful experience .
Source: google.com
Great service from the people here.
Source: google.com
Excellent client friendly dealership, lovely coffee while you wait, everyone is friendly, highly recommended if you are looking for Lexus!
Source: google.com
Took my car in to Lexus Bolton for its MOT, every time I need to attend for whatever reason, the customer service given is nothing but First Class. I have dealt with numerous car outlets in my 50 odd years of driving, this one surpasses all. Congratulations to them all. Keep up the good work. From Bill Hinchliffe of Warrington
Source: thebestof.co.uk
My father owns a Lexus and when we go to the dealership for a service we are approached with excellent service we get offered a hot drink and a comfortable place to sit whilst we wait and they even clean the car after they have serviced the car.
Source: thebestof.co.uk
We recently test drove for a weekend and was really impressed with the service from stsrt to finish. The team at Lexus are not at all like car salespeople. They are welcoming, friendly, not pushy and feel really genuine guys. They handover for our car was excellent with some knowledge shared but in a relaxed manner and not information overload. The car was brilliant with some real gadgets and we really enjoyed the experience.
Source: thebestof.co.uk
