Lexus Bolton
Latest Reviews
First class service. Communication was excellent. Faultless.
Source: google.com
From the moment of picking my car to receiving it, Alex and Lexus bolton have been very professional.
Source: google.com
Excellent service from Brooke with great support from Chris. I'm now the proud owner of the NX350h
Source: google.com
Really happy with all aspects
Source: google.com
Fantastic car at an affordable price, great service from Alex and Natalie's help with service plan formalities. Highly recommend! 5* service from A to Z!
Source: google.com
Damian was great! He even stayed late on a Sunday to help work around our schedule!
Source: google.com
Excellent service by Damien
Source: google.com
Purchased a 450RXL about a month ago from the Bolton lexus dealer, i actually now live in Northumberland, yesterday a came out first thing to start my car and it wouldnt start, my easiest option phone the salesman who sold me my car, i had his mobile so i calleded Aidas, 7.00am, he answered, very helpful sent me the lexus assist number, about 8.30 the AA turn up start the car, the 12v battery needs replacing.we had planned a couple of days away back in Lancashire with family and needed to leave at 12 noon. I phoned Lexus Bolton and explained this to Darren He arranged form my car to be looked at 8.30am in the morning and ordered a new battery. Its now 8.15am im here, Shannon is dealing with the queue of early customers, very politely takes my details organises coffee and takes my keys. I did have another make of 4x4 Suv., this is one of the reasons i drive a Lexus, they very rarely go wrong but when they do ,this is my 2nd RX, customer service and the 10yr/100,000 miles warranty, no questions asked. Credit where its due a great team, the best bit, this is real it is normal. Brilliant.
Source: google.com
Very good experience with them been there 2 times. They take care of the car. And sort out everything.
Source: google.com
Lexus has an outstanding reputation for good customer service but I still wasn’t expecting such a warm and friendly experience that I recently had at Bolton. Damian handled the sale for me but even when others answered the phone they all responded with obvious pride in working for Lexus and all offering to help not just passing on messages. They were all just so friendly and supportive of each other. Genuinely nice people and it was actually a pleasure meeting them all.
With this sort of team in place Damian and the others in Sales will be selling a lot of cars. Best Dealership I’ve ever dealt with in 40+ years.
With this sort of team in place Damian and the others in Sales will be selling a lot of cars. Best Dealership I’ve ever dealt with in 40+ years.
Source: google.com
From my initial visit to take a first look at the NX350h through to taking delivery of that vehicle the service from Lexus Bolton was first class. There was no hard sell just a willingness to answer all questions and provide an insightful test drive. The negotiation of part exchange and order process was conducted in a professional and pleasant manner. On each visit I was greeted by an extremely pleasant receptionist and the handover conducted by Brooke was equally pleasant and professional as she spent as much time as I needed to feel confident driving away. All in all I cannot speak highly enough of the service I received.
Source: google.com
Had fantastic experience and service from Alex at Bolton Lexus last week when buying my NX. Alex couldn't have been more helpful in navigating me through the process and everything went to plan and timetable. Highly recommended. Many thanks
Source: google.com
I've been dealing with Lexus, since 4 years ago and always been happy with the vehicle, service and staff. Everyone is so nice, friendly and informative.!
They are so reliable and professional.
I would recommend them to everyone
Many thanks to John and Aidas at Bolton branch for their help and support all over these years. 🙏
They are so reliable and professional.
I would recommend them to everyone
Many thanks to John and Aidas at Bolton branch for their help and support all over these years. 🙏
Source: google.com
Great experience from viewing to purchasing our Lexus. Especially like to thank Alex for all his help & expertise which gave us more confidence in making our decision. Now just looking forward to the driving experience.
Source: google.com
I rang Lexus Bolton to arrange a test drive.
A chap answered, introducing himself as John. After a quick conversation we agreed for John to call me back with a time and a date that was convenient for us.
On the day, we arrived a few minutes early and was greeted by John. Invited indoors for a quick drink and chat.
My wife Susan test drove 2 different models and, in both cases, felt quite as ease with john helping with controls and answering every question that he was asked with no hesitation.
On our return went back in to see how Susan felt and which model she was most comfortable with.
Our mind was made up and we left a deposit.
Throughout our time at Lexus Bolton, John acted very professionally and helped us by answering all our questions.
He is very good at his job and I feel we got a decent deal.
I have no problem of recommending John as I feel he is an asset to not just Lexus Bolton but to Lexus cars.
Siamak Sharifi
A chap answered, introducing himself as John. After a quick conversation we agreed for John to call me back with a time and a date that was convenient for us.
On the day, we arrived a few minutes early and was greeted by John. Invited indoors for a quick drink and chat.
My wife Susan test drove 2 different models and, in both cases, felt quite as ease with john helping with controls and answering every question that he was asked with no hesitation.
On our return went back in to see how Susan felt and which model she was most comfortable with.
Our mind was made up and we left a deposit.
Throughout our time at Lexus Bolton, John acted very professionally and helped us by answering all our questions.
He is very good at his job and I feel we got a decent deal.
I have no problem of recommending John as I feel he is an asset to not just Lexus Bolton but to Lexus cars.
Siamak Sharifi
Source: google.com
Fantastic service from start to finish. Laura Holt couldn’t be more helpful and patient with our recent car purchase. Cannot recommend enough. Thanks again
Source: google.com
Excellent service from Alex, who was friendly and professional. He gave us very useful advice regarding the operational aspects of the vehicle. We’re glad we changed to Lexus, great customer service.
Source: google.com
Fantastic service. I could not recommend highly enough. Aidas provided an excellent first class service.
Source: google.com
Excellent customer satisfaction from Lexus specially Aidus thx and keep up the good work 😉
Source: google.com
receptionist named Amelia is a lovely face to walk into! Very friendly and accommodating.
Source: google.com
Absolutely loved the Service, Professional and yet Personal. Alex is a Gem of a person. Went out of his way, Brought my Car in as a Surprise B'day Gift at the Behest of my wife. One of the best memories ever.
Source: google.com
From the first visit , to the eventual collection day our experience with Lexus Bolton has been nothing but positive; customer service outstanding.
Alex ( senior sales ) has totally looked after us , he's been honest and open regarding any concerns we had, and helped deliver our new Lexus perfectly & continues to offer support should we need any. One of our best experiences buying a car & we have purchased many different car brands over the years . Thank you
Alex ( senior sales ) has totally looked after us , he's been honest and open regarding any concerns we had, and helped deliver our new Lexus perfectly & continues to offer support should we need any. One of our best experiences buying a car & we have purchased many different car brands over the years . Thank you
Source: google.com
Good news
Source: google.com
Excellent service from Alex
Source: google.com
Laura was brilliant as always. Very professional and explained everything about the new car. Superb!!
Source: google.com
