Village Hotel Bury
Latest Reviews
We arrived with our luggage and there were something like 15 steps up to the reception area and as I have a bad chest this was not acceptable. Also, the self check in machines are dreadful and put me off staying at the Village hotels in the future as a warm smile and a pleasant receptionist is much better and a deciding factor in our choice of hotel. The lighting in the room was poor and probably classed as seductive but you cannot read a book or a newspaper once it goes dark as the lighting is not good enough without a struggle which takes the pleasure out of reading! We came for an overnight rest and not to use the spa or leisure facilities so yes we had a break but please take note of our comments. We had lunch out at The Garside in Burrs Country Park and a snack in the evening. The prices for drinks in the bar are expensive and the quality of the food; choice of menu limited and prices are expensive for what you get so we tend to avoid eating at the Village Hotels when we stay in Village Hotels all over the country.
Source: tripadvisor.co.uk
Attended a private function and found all the staff friendly and helpful, great facilities at the hotel and found the whole experience was fantastic. Have already recommended this hotel to friends who are looking at hotels in the area.
Source: tripadvisor.co.uk
Anniversary overnighter, would've been perfect but for out of control rugby team from Leeds whilst coaches/parents drank in the bar! Took the staff two visits before they were brought under control! Shame!!
Source: tripadvisor.co.uk
Hotel was clean and tidy - evening meal was good as part of the added extra you can book on line. Rooms are to dark and can hear motorway noise and the fella next door snoring. Didn't get my bill by email and when I chased it had been overcharged. Refund on the way though.
Source: tripadvisor.co.uk
Clean nice leisure facilities. Wrong room was given but reception quickly sorted this. Great Starbucks on site. Pool and changing facilities nice. Nice pub next door for dinner and drinks. Bathroom clean
Source: tripadvisor.co.uk
Big group of noisy children ment little sleep . Things missing out of room as was advertised. Meal on the evening was lovely and it easy to get to the interchange for a tram into Manchester .Staff on reception could be politer when we addressed an issue at breakfast
Source: tripadvisor.co.uk
We were at the village for friends wedding day. Everything was great from the location to the wedding breakfast to the hotel staff making sure rooms were ready hours before 3 thank you. Simple touch screen reception for checking in. However unlike other self service system the village make sure two or three smiling faces are there to help should you have a problem
Source: tripadvisor.co.uk
Great rooms especially after renovation. Good feel and very spacious. All the staff helpful and the hotel comes with plenty of extras such as gym, spa and pool. Stay here more than at home due to business never any problems
Source: tripadvisor.co.uk
Convenient location
Decor a bit dark but clean and tidy
Bed comfy bathroom clean although dirty towels left butbquickly sorted by housekeeping
Our main problem was that the Room was freezing cold and no apparent way to turn on the heating
Breakfast was average
Decor a bit dark but clean and tidy
Bed comfy bathroom clean although dirty towels left butbquickly sorted by housekeeping
Our main problem was that the Room was freezing cold and no apparent way to turn on the heating
Breakfast was average
Source: tripadvisor.co.uk
My mum& dad booked for us for our first anniversary because it was the same hotel we booked for my wedding day breakfast. For our guest . I would have like to have had breakfast but by time we got ready and came down it was 9.40 so we missed it
Source: tripadvisor.co.uk
I have stayed in several Village Resort hotels and this was by far the best presented room. The hotel was undergoing some refurbishment work during my stay, which did necessitate a rather awkward diversion route to my room, but it was a minor inconvenience on an otherwise fabulous trip.
Source: tripadvisor.co.uk
Another excellent stay at the Village, Bury. Stayed on first floor room, which was superb, with huge Smart tv, very comfortable double bed and gorgeous long settee. Again, the staff were excellent and went above and beyond the call of duty on Monday morning when they arranged for some takeaway breakfast and tea for my coach trip back to Northern Ireland. Super friendly staff, who genuinely went out of their way to cater for me.
Source: tripadvisor.co.uk
Stayed here over the 1st May Bank Holiday. There was a BH deal on for 2 nights B&B with Dinner on first night included- very good value.
Self check-in system sort of worked, but needed staff intervention because we wanted 2 room keys- please add this to the check-in system.
We paid a little more to be upgraded to a 'Upper Deck' room- I'm not sure it's worth it. The room was in the separate building block (linked by an internal bridge). This made it quiet, but with the current refurb in the main building it's a trek from reception.
The room looked like it had been recently refurbed but with some lack of attention to detail, the lock to the bathroom wasn't fitted, the toilet seat was wonky, no hooks in the bathroom, no place to dry swimwear, no bath (replaced by trendy walk in shower which soaks the bathroom door and floor), no place to plug in your phone or tablet to the TV to watch movies etc.
The included dinner was good from a limited menu. Breakfast was ok, some food items felt a bit low budget.
Special mention for the excellent free WIFI, probably the fastest I've come across.
The hotel was busy during our stay due to a number of functions and events. It was impossible to find a quieter area to chat to friends.
Pool and Gym was as good as usual.
I tend to alternate between staying here and the Norton Grange Hotel. After this visit to the Village, I think it's returned to be my preferred choice.
Self check-in system sort of worked, but needed staff intervention because we wanted 2 room keys- please add this to the check-in system.
We paid a little more to be upgraded to a 'Upper Deck' room- I'm not sure it's worth it. The room was in the separate building block (linked by an internal bridge). This made it quiet, but with the current refurb in the main building it's a trek from reception.
The room looked like it had been recently refurbed but with some lack of attention to detail, the lock to the bathroom wasn't fitted, the toilet seat was wonky, no hooks in the bathroom, no place to dry swimwear, no bath (replaced by trendy walk in shower which soaks the bathroom door and floor), no place to plug in your phone or tablet to the TV to watch movies etc.
The included dinner was good from a limited menu. Breakfast was ok, some food items felt a bit low budget.
Special mention for the excellent free WIFI, probably the fastest I've come across.
The hotel was busy during our stay due to a number of functions and events. It was impossible to find a quieter area to chat to friends.
Pool and Gym was as good as usual.
I tend to alternate between staying here and the Norton Grange Hotel. After this visit to the Village, I think it's returned to be my preferred choice.
Source: tripadvisor.co.uk
Fantastic treatments, the therapist are all so professional and friendly, Sophie is my personal favourite, but they are all really good.the only down side is the relax room as its small and not that relaxing, there are not enough beds and it's a bit claustrophobic. But the treatments are great!!!
Source: tripadvisor.co.uk
My wife is in a wheelchair and when we checked in found that they had no record of of our confirmed reservation with Expedia for a wheelchair accessible room. They did not have a wheelchair accessible room left at check in time so they upgraded us to a superior room and gave us a complimentary breakfast. The staff could not have been more helpful and friendly in the way they dealt with this. Well done Village Hotel Bury.
Source: expedia.co.uk
Make sure if you paid before arrival print a copy - tried to bill me 2x - family room pull out couch not very good kids ended up in bed with us. Breakfast was nice until even with copy of payments tried to charge me again after I sorted the room payments out - swimming pool not open until 10 I think - as we had to check out and back on the road by 11 kids where disappointed- location ok
Source: tripadvisor.co.uk
Good clean hotel, friendly staff. Some noise from a wedding party. We enjoyed the food, upper deck room location. We have stayed in village hotels in other places and the quality of service is always excellent.
Source: tripadvisor.co.uk
A short break away with my partner. Every need was catered for, the room was stunning, the food was plentiful and delicious. one tiny tiny issue was the view from our room that had tyres floating in the stream next to the hotel, however this isn't the hotels problem and did not in the slightest devalue out stay. We loved every second of it and will definitely be returning. Thank you to the Village hotel!
Source: tripadvisor.co.uk
Good pool and gym but everything else is just very average. I use this hotel for business because it's close to my office and therefore very convenient. The village hotel in Ashton ( a short trip up the M60) is a little better but only just.
Source: tripadvisor.co.uk
We both had a really really lovely stay at the hotel...we enjoyed the spa and our treatments and we would highly recommend the restaurant...the food is amazing. Our hotel was lovely. We would definitely come again and would recommend to family and friends
Source: tripadvisor.co.uk
I wrote an email directly to the hotel following my stay 10 days ago, but have since heard nothing back and this has prompted me to write the review. We had upgraded to an upper deck room, and checked in at 3pm. When we arrived into the room there were crumbs on the floor on the far side of the bed, and also on the bedside table. The spa treatments we had were lovely, could not fault the staff. Pool facilities also good. Went back up to our room and found that the glasses in the bathroom were not too clean, and the seals on the Strathmore water bottles were broken. There was also not a Bose speaker dock as stated as included in the upgrade. Dinner was great and the staff were lovely, although forgot our mayonnaise (asked twice, was fine without). The next morning the cleaners were in the next room at 9.30am, with the music on loudly in the room and banging around. When we checked out the following morning, reception was too busy to discuss our issues with the receptionist; hence sending the email afterwards... Disappointed that have not had a reply. Despite these issues the stay overall was pleasant and relaxing.
Source: tripadvisor.co.uk
Friendly welcome on reception. Family room was good size. Great large TV. Asked for extra milk but never received. Very disappointed with sofa bed, first appearance it looked fine, but never seen such a thin pathetic mattress that went on top of the frame. My 12 year old couldn't sleep on it so I don't know how an adult would cope. We did tell receptionist on checking out what a very poor night sleep he'd had which had affected us all. Room furnishings looking bit worn & need updating. Positive was lovely pool & spa area, very nice & clean. We had drink in bar which staff were friendly but wine which was supposed to be Chardonnay, definitely wasn't Chardonnay, think they need to alter the wine list & description, so as to be clearer & honest. Had been to this hotel before but bit disappointed this time round.
Source: tripadvisor.co.uk
To start off the staff were really nice and helpful. Did have problems with the room keys not working not only once but twice. Room was really clean with some nice touches. Had everything you need big tv with full sky package even with harry potter and a huge bed to watch it all on. Ended up spending 6hrs watching harry potter. Cool decor. Nice food in the restaurant. Would stay again
Source: tripadvisor.co.uk
We visited on a Saturday, each of the function rooms was busy with a wedding etc meaning a lot of people using the facilities all at the same time. We didn't really get chance to use any of the leisure facilities due to the amount of time it took to check in and get sorted out. The upper deck room was nice.
Source: tripadvisor.co.uk
Booked during the January Sale and got a great deal. Hotel staff were friendly and efficient. Hotel was clean and warm. Pool was clean and well staffed. Didn't eat at the hotel purely because we wanted to go into town on the evening. Enjoyed the stay and would return.
Source: tripadvisor.co.uk
