Village Hotel Bury
Latest Reviews
This hotel was really nice I was impressed with the rooms, the staff and everything about it.
I stayed overnight with my mum who is disabled and everything was there for her even a lovely walk in shower which we wasn't sure if she would have to strip wash as it would be a bath. The only thing was the bed was very high and it was a struggle, but on vacating I did ask if they had any rooms with lower beds and they said next time to ask for a disabled room - so we will do that, hopefully it will be of the same quality room wise.
I stayed overnight with my mum who is disabled and everything was there for her even a lovely walk in shower which we wasn't sure if she would have to strip wash as it would be a bath. The only thing was the bed was very high and it was a struggle, but on vacating I did ask if they had any rooms with lower beds and they said next time to ask for a disabled room - so we will do that, hopefully it will be of the same quality room wise.
Source: tripadvisor.co.uk
First impressions count! On arrival at the hotel I went to the reception desk and after saying I wanted to check in was asked "Would you use this one here", and the lady pointed at a terminal on the desk. This was the worst welcome I had received at a hotel anywhere.
The room (Club room) was excellent and the bathroom was great. Not too fussed about a Nespresso machine rather than a kettle, but hey.
The room (Club room) was excellent and the bathroom was great. Not too fussed about a Nespresso machine rather than a kettle, but hey.
Source: tripadvisor.co.uk
Visiting family in Manchester and stayed in this hotel. It was clean and great value for money. The leisure facilities were excellent. Location was perfect as it was just off motorway. I would dedicated book here again.
Source: expedia.co.uk
This was my second stay, initially attracted by the price and offers, but the hotel itself would draw me back as would the helpful and friendly staff. Excellent facilities, beautiful rooms and glorious food at the Verve Restaurant. Stayed at The Radisson Blue in Manchester and this was by far The Village was by far the better of the two.
Source: tripadvisor.co.uk
My husband and I stayed for 2 nights and we really enjoyed our stay. We used the gym and the swimming and they were great. Would recommend this hotel to anyone looking to escape or go for business. Service was really good
Source: tripadvisor.co.uk
automsted reception - whose idea was this? It's not Tesco or a cheap campanile in France !! It's a busy hotel with bars and a hotel and is supposed to offer guests service. The reference numbers didn't work as we used booking. Com so after a long journey we were trying to fumble through our mobiles with bags all over the floor. Eventually the receptionist ended her call and helped us. By that time I was upset and annoyed and felt pretty insulted as well. I have used this hotel many times over the years and always enjoyed it. It'd popular with hen weekends etc and themed parties do is always busy. However the rooms are lovely, the pub is great and the service is usually excellent at reception. The recptionist guided as towards these check ins which now dominate reception as she was on the phone but this is clearly the preferred method. it is impersonal and unfriendly and frankly annoying.
Source: tripadvisor.co.uk
Absolutely lovely stay, staff very helpful, everything modern and very very clean!
We enjoyed the leisure facilities, the pub, the restaurant and our room was better than expected. Loved the decor and Room extras....
We enjoyed the leisure facilities, the pub, the restaurant and our room was better than expected. Loved the decor and Room extras....
Source: tripadvisor.co.uk
Lovely hotel, bar and leisure facilities. However sleep was disturbed and there was a tribute night on and all we could hear was loud music and girls laughing/screaming. Once this quietened down then we got a good nights sleep. Breakfast was only okay, sausages seemed a little cheap and couldn't get the toaster to work. However as a whole the pool, leisure facilities, room and pub made the experience very enjoyable. thank you
Source: tripadvisor.co.uk
We had a lovely stay in an uppdeck room. Spent the evening enjoying a lovely meal and the following day a lovely relaxing day by the pool.the sauna and steam room are great and it felt like we were on our holidays.
Source: tripadvisor.co.uk
Hotel was OK but decor awful & dark. Staff nice but over expensive appliances not made up for sensible needs of guests - I.e. mirror had no light near by but TV was big enough to be the Odeon. Bathroom was so dark could hardly see. Lighting was poor.
Source: tripadvisor.co.uk
Staff friendly and pleasant; bedroom very clean and spacious; breakfast filling and agreeable. What more could anyone want for a night's accommodation? And in addition, the hotel was easy to access off the nearby M66 and there was a lot of space to park the car.
I'll definitely visit again!
I'll definitely visit again!
Source: tripadvisor.co.uk
Stayed here just for the one night but was blown away from the start.
Had requested an early check in and the hotel exceeded expectations. A room was available at 10.30am and what a lovely room it was.
Hugely comfy bed, massive tv with sky sports and movies available, nice bathroom. Beautifully furnished all round.
The service was friendly and nothing was too much trouble.
Will def go back again
Had requested an early check in and the hotel exceeded expectations. A room was available at 10.30am and what a lovely room it was.
Hugely comfy bed, massive tv with sky sports and movies available, nice bathroom. Beautifully furnished all round.
The service was friendly and nothing was too much trouble.
Will def go back again
Source: tripadvisor.co.uk
The whole experience at the hotel was wonderful, all the staff were very friendly and helpful. The food was lovely and there was a wide selection for breakfast. The room was well presented and very clean.
Source: tripadvisor.co.uk
Average breakfast Rubbery eggs weak coffee cold toast .. Not much choice of cereal as options hadn't been replenished .. Dirty bowl and cutlery maybe just an off day but wasn't overly impressed. Also the board room had a stale smell. Unpleasant
Source: tripadvisor.co.uk
Was a great choice of hotel and it was easy for everyone to get to. We were a group of 11 and everyone was pleased with the rooms and facilities. One couple did have to change their room but only because of the location and it was dealt with no problem. Would definitely stay again.
Source: tripadvisor.co.uk
We enjoyed the 90's night at the Village Hotel. Although the singer was different than advertised we still had a great night. The accommodation is lovely and comfortable and couldn't fault the breakfast or the staff. Would definitely stay again.
Source: tripadvisor.co.uk
Had a lovely overnight break with friends. The reception staff were very pleasant and helpful. The room was very clean and has everything you need. Didnt do the feel good friday offer this time but it is definitely good value as we have used this offer previously
Source: tripadvisor.co.uk
Its a very average place, doing an average job, oh and do not go near the Waterfold pub across the road either. and if need specific invoice information for company business double check before leaving
Source: tripadvisor.co.uk
Self service check in when we arrived. Not expected for this type/size of hotel. Didn't find out how to obtain 2 keys, whether breakfast was included and other questions from reception. The only member of staff disappeared once she had pointed us to the check in terminal. Felt having paid £135 for 1 night in a large hotel, I expected better front line service.
Source: tripadvisor.co.uk
I stay at the hotel approx. 30-40 times a year. The new self service check in and check out is awful. This new system means that I will look elsewhere for future visits to the area as staff are excellent in the hotel at all my visits. Also, it is a shame that there is no loyalty points programme, as IHG and Hilton offer excellent points.
Source: tripadvisor.co.uk
I stayed here with some co workers for 3 days whilst on a business trip.
To start with there is no easy access with your cases other than to climb several steps.
You are then greeted with a self check in system which doesn't speed anything up and you still need the satff to assist.
However the room was nice and we eat in both the restaurant and bar, both of which were excellent meals.
On check out the invoices are then emailed to you so you dont get the chance to review first, We had asked that the invoices were made out to the company which we were assured they were but on receiving them they had not, this then meant we needed to get a human being to re do the invoices.
They seem very keen on using technology to try to save wages or time but myself and my colleages only found that realistically it slowed down the whole process from check in to check out.
Overall it wasn't a bad hotel but you definately felt like you were a number being processed rather than a customer.
To start with there is no easy access with your cases other than to climb several steps.
You are then greeted with a self check in system which doesn't speed anything up and you still need the satff to assist.
However the room was nice and we eat in both the restaurant and bar, both of which were excellent meals.
On check out the invoices are then emailed to you so you dont get the chance to review first, We had asked that the invoices were made out to the company which we were assured they were but on receiving them they had not, this then meant we needed to get a human being to re do the invoices.
They seem very keen on using technology to try to save wages or time but myself and my colleages only found that realistically it slowed down the whole process from check in to check out.
Overall it wasn't a bad hotel but you definately felt like you were a number being processed rather than a customer.
Source: tripadvisor.co.uk
Attended a Bury FC event and thoroughly enjoyed our stay at this great hotel. Special thanks to Gill, the hotel manager and her efficient and helpful staff. Fantastic facilities and lovely, clean rooms.
Source: tripadvisor.co.uk
Good clean hotel. They have taken away the friendly welcome by having you check in & out by using computers which spoils it!! The staff were always friendly and helpful but now it was theres the computer for check in go yourself and on leaving drop your key in the box and we will send your email receipt!!
Source: tripadvisor.co.uk
rooms are good, except the ones facing the M66 are a little noisy, and the venetian blind only do not keep the light out very. When used with the roller blind the aremore effective but these are not fitted in all rooms.
Source: tripadvisor.co.uk
This hotel is average. The hotel was clean and rooms have been recently upgraded which was good.
It is a good location just off the motorway.
I used the swimming pool etc which was fine. Nothing amazing to say about it but generally on the whole ok.
I was here for a function- food was average too- nothing special but can't complain
It is a good location just off the motorway.
I used the swimming pool etc which was fine. Nothing amazing to say about it but generally on the whole ok.
I was here for a function- food was average too- nothing special but can't complain
Source: tripadvisor.co.uk
