Village Hotel Bury
Latest Reviews
Hotel and facilities were great however the hotel operates an automated checkout service so no opportunity to check it. Mine was wrong and I was charged twice for my food. Now an unneccesarry process to get reimbursed.
Source: tripadvisor.co.uk
I stay here every time I come back to my home town to visit family as the hotel is in a great location for motorways connections. The last 3 occasions I have stayed with my wife and daughter they have messed up the rooms. One time they actually checked us into a room that was already occupied, then into a tiny room with only one bed, then third time on the night into a room with a sofa bed.... That they took hours to actually furnish with bedding.
Today 3 June, the same again.... A sofa bed with no bedding. I went to reception on check in 530 to be told that someone was coming right up to make up the sofa bed. We returned back to the room at 1030 to find no bedding. I went to reception to be told there were no staff but someone would start at 11pm. The guy just came and dropped of a 'quilt' that turned out to be a single mattress cover inside a double quilt cover. Too late to take a third trip to reception. Maybe one day they will actually get the right bases covered. Not really impressed.
Today 3 June, the same again.... A sofa bed with no bedding. I went to reception on check in 530 to be told that someone was coming right up to make up the sofa bed. We returned back to the room at 1030 to find no bedding. I went to reception to be told there were no staff but someone would start at 11pm. The guy just came and dropped of a 'quilt' that turned out to be a single mattress cover inside a double quilt cover. Too late to take a third trip to reception. Maybe one day they will actually get the right bases covered. Not really impressed.
Source: tripadvisor.co.uk
The hotel was perfect,we had a function in the hotel and used the excellent facilities for an overnight stay.
The bedroom was beautifully appointed and had just been renovatedthe spa and swimming pool were excellent and my family enjoyed all these facilities.
The function room had just been renovated to a very high standard and on the whole staying at this venue was a memorable experience.
The bedroom was beautifully appointed and had just been renovatedthe spa and swimming pool were excellent and my family enjoyed all these facilities.
The function room had just been renovated to a very high standard and on the whole staying at this venue was a memorable experience.
Source: tripadvisor.co.uk
We stayed at this hotel the night before our trip to the Bury Railway and were very pleased with it. The hotel was in a great location for the motorway and Bury town centre. All aspects of this hotel were top quality, the staff, accommodation, leisure facilities and food.
Source: tripadvisor.co.uk
Village hotel had a deal on for Sunday spend £48 per couple on food and drink and get your room for £10 this is great value and rooms have been refurbished to a good standard with new TVs and bathroom with full walk in shower
Source: tripadvisor.co.uk
First experience of being offered to bid for a room upgrade and online 'extras' as in early check-in, late check out etc.. great idea and very quick! Check in was via a screen with staff on hand to support if needed. Room was gorgeous! More coffee pods requested and received with no quibble. Only issue was the half shower screen which meant a lot of water spilled on to bathroom floor needing towels to mop up. Definitely a design flaw that needs addressing but otherwise I was really impressed and would definitely go back.
Source: tripadvisor.co.uk
Very noisy hotel lare at night doors slamming people shouting in corridors! Rubbishy breakfast no staff on duty at busy times used cigarette end on stairs in reception room was not ready when we arrived drinks too expensive not happy 😧😧😧😧
Source: tripadvisor.co.uk
Stayed here on business - staff were very friendly however cleanliness was not what I would expect from a hotel of this standing - Had to make call to housekeeping, who give them credit came straight away to sort the problem out.
Source: tripadvisor.co.uk
This could have been an excellent stay but sadly spoilt by smelly cigarettes butts outside our room window, broken glass leftover from the previous function and our credit card being charged for ours and someone else's room.
Source: tripadvisor.co.uk
Having read some of the previous reviews, I can honestly say that I was quite apprehensive staying at The Village. This wasn't to be a pleasant trip anyway, as I was attending a family funeral, so I wanted everything else to go smoothly. I was traveling from Dubai, so I am used to 5 star everything and I do normally stay in Manchester, so I approached this hotel with trepidation.
I honestly needn't have worried, the staff were friendly and professional from the get go, they gave me a quiet room which overlooked the River Irwell and the green belt at the rear of the property, so I was tucked away from any events the hotel may have been holding. The bed was so comfy, the bathroom and toiletries provided were more than suffice.
One young lady on Reception ran around trying to find me a vase for my room, as flowers had been delivered, a few small requests I put in were immediately met. Every single member of staff had the Northern friendliness and charm, a smile goes a long way! I had room service whilst I was there which was good and within a 30 minute time frame, honestly I have nothing negative to say at all!
I didn't use the spa or gym facilities, as my stay was quite short but I will gladly take my gym kit next time.
Would happily stay again and would highly recommend from someone who is very hard to please!
I honestly needn't have worried, the staff were friendly and professional from the get go, they gave me a quiet room which overlooked the River Irwell and the green belt at the rear of the property, so I was tucked away from any events the hotel may have been holding. The bed was so comfy, the bathroom and toiletries provided were more than suffice.
One young lady on Reception ran around trying to find me a vase for my room, as flowers had been delivered, a few small requests I put in were immediately met. Every single member of staff had the Northern friendliness and charm, a smile goes a long way! I had room service whilst I was there which was good and within a 30 minute time frame, honestly I have nothing negative to say at all!
I didn't use the spa or gym facilities, as my stay was quite short but I will gladly take my gym kit next time.
Would happily stay again and would highly recommend from someone who is very hard to please!
Source: tripadvisor.co.uk
Needed a hotel urgently and was told about this one. They did a fantastic Sunday night deal which we loved. Overall we had a great stay. Drinks and food were very well priced and rooms were the nicest I've stayed in for a long while. Certainly worth a stay.
Source: tripadvisor.co.uk
From walking up the steps to leaving the next morning the staff were brilliant and friendly the hotel was clean and we'll lit which is important to me as I have limited sight the spa was clean the bar was excellent only did this as a last minute thing but will defenitly be returning ty to all staff that we met
Source: tripadvisor.co.uk
brilliant night out would highly recommend the tributes night the hotel staff were so helpful and friendly the rooms clean and bright the bed was so comfortable we would defiantly stay there again but would book direct through the hotel and not a booking site.
Source: tripadvisor.co.uk
Grate staff
Upperdeck rooms amazing
Well wearyh paying upgrade
Staff at reception were very helpful starboocks staff grTe
I use this hotel alot as have family living close by
Would recomend this hotel
Upperdeck rooms amazing
Well wearyh paying upgrade
Staff at reception were very helpful starboocks staff grTe
I use this hotel alot as have family living close by
Would recomend this hotel
Source: tripadvisor.co.uk
I was very impressed with the bedroom accommodation with top of the range equipment the size and comfort of the bed also the river view from my room on the 1st floor at the back of the hotel meals in restaurant were well presented and tasty
Source: tripadvisor.co.uk
Hotel is going through renovation in some rooms, but thats not visible at all. Stayed one night in the club/upper deck.Room #173 is the back building-a maze to get to though.Clean,comfy bed,spacious,nice coffee machine and complimentary water. One of those rooms where you wouldn't mind calling all day long in bed and watch TV. However, better signs needed for room directions on 1st floor by elevator so one doesn't wonder for 2 min looking for room as it turns out floor one in main building is actually not really floor one but two in the annex one. The BLACK banisters in the back building need a dusting - someone left a sign clean me - dust IS VISIBLE on black:) Good value for money and
Source: tripadvisor.co.uk
Upgraded to a Club room, probably wouldn't do it again, it was nice but a bit to contemporary for me. Very good gym, plenty of equipment. Free Wifi, and plenty of parking. Pleasant stay, nice staff. Didn't get chance to eat there, so can't comment on the food.
Source: tripadvisor.co.uk
Stayed here for business, room looked great and bed was spot on. Great looking hotel and facilities were all there for my needs. Nice, up to date hotel and room making it better than your average hotel/motel.
Source: tripadvisor.co.uk
Amazing customer service from the check in to the pub and the check out. Would definitely recommend. It was busy as the reception with people u able to use the computers to check themselves in but staff coped well and were extremely polite and helpful. We watched the cup final in the pub and had drinks and food. Staff were polite and appeased all the customers however rowdy they tried to be. A little disturbance was coped with amazingly and removed with professionalism!
Would visit again
Would visit again
Source: tripadvisor.co.uk
Paid twenty pounds for two burgers, which were lukewarm at best, some of the sides were freezing cold. Staff did there best to appease us, but if you can't get basic food right it's a poor do. Would stay again but wouldn't eat here
Source: tripadvisor.co.uk
A really nice clean tidy hotel in easy access location the rooms a very good,comfy bed big TV and smart clean bathroom, leisure facilities if you want them, I am not keen on the self checking reception.
Source: tripadvisor.co.uk
Check in/out not very friendly with computerised system,staff friendly.loud music until 3.22am gave my relaxing night away a very negative experience.fire alarm went off in the morning,wasn't informed there was a practice so lots of people worried as still in bed.
Source: tripadvisor.co.uk
Hair in breakfast! Ugh! Inexcusable!
Source: expedia.co.uk
booked an upper deck room for a long weekend, the room was immaculate, very well fitted out and very modern, the king size bed was so comfortable, we had a great nights sleep. with the room access to the gym and dos was included, the hot tub was all we used which was very relaxing. we had a meal in brasserie, the menu carries a wide range for all tastes, the food was great and was served quickly even though they were pretty busy on the Saturday. from check in to check out, all the staff we had dealings with were friendly and helpful, who all put the customer first, will definitely be back 😀
Source: tripadvisor.co.uk
One night stay for a break. Good and very clean. Staff all very helpful. Would visit again. We booked a larger room which had a nice view of the river from the window. Large tv with free sky. Was worth paying the extra for.
Source: tripadvisor.co.uk
