The reception is a tad dark, as are the rooms, but the room was pretty good as a whole. I certainly would not describe the room we stayed in as outdated (as some people have describe there rooms in other reviews).

The receptionists were very friendly and so were the bar staff.

The gym was ok but the equipment was certainly getting old.

I got a good deal on the Friday but didn't really fancy paying double on the Saturday so went to a different hotel. If the price is right though, I wouldn't hesitate staying here again.

We stayed for a family break to set us up for the busy rush up to Christmas. The room was OK a little tired in places, I found the battleship grey colour of the paintwork very oppressive and the lighting wasn't brilliant as I struggled to rea d my book. The room had a couple of issues, the thermostat on the wall had a lose front cover and the bathroom lock was faulty. Our 5 year old boy found this out when he locked himself in the bathroom and the lock came off in his hand. We had a frought few minutes trying to get him to calm down and then talk him through putting the piece back on so we could get him out.
Our 11 year old girl tossed and turned in the sofa bed all night and this disturbed all of us. In the morning I asked her why she didn't settle and she advised there was a large lump in the bed. OMG I wished she had said something goodness knows how she managed to sleep at all. To the hotels dues after bringing the issue of the lock and the bed to their attention both seemed to be sorted out whilst we were out for the day. The bathroom lock was no longer an issue but whilst the bed appeared to no longer have a single lump in the middle it still remained very uncomfortable for our girl. During the night when she still couldn't sleep after midnight I decided to drag the mattress off the bed and let her sleep on the floor which resulted in her having a better nights sleep. I brought it to the attention of the front desk upon checkout, they advised that the sofa beds are only for children up to the age of 12 looking at my daughter. I advised at this stage that she is in fact only 11, I realise she looks older as she is tall for her age but she is very slim so should have been perfectly OK on this type of bed.
We have stayed in hotels before who have sofa beds and because our son can sometimes jump in and out of our bed have myself slept in the sofa bed so we can all get some sleep and reduce the disruption. I have never known them to have been as uncomfortable as this one. We were offered a reduction in price which was very welcome and the advice that next time we book we will need to look at the option of interconnecting rooms. Would I stay again, yes of course providing the price remains competitive. The breakfast was very good and we really enjoyed ourself in the pool but never again will I put my children in a sofa bed, I think there are better options just wish I had been guided to them before our trip

Very friendly staff and a relaxing atmosphere.
I would recommend to others.

Initial impressions of the hotel are tempered by the fact that it is necessary to climb a significant flight of steps to access the front door. This doesn't seem very friendly or accessible for people with a disability or those carrying heavy luggage. I'm sure that there is a ramp or lift but it isn't immediately obvious.

The reception staff were polite, friendly and efficient. My bedroom was large and comfortable but the decor can only be described as gloomy, with dim lighting and battleship grey walls, livened only by a brightly coloured carpet. Close inspection of the room and public areas showed that much of the paintwork is in need of re-doing, with a general air of things being a bit tired.

On the night of my stay there was a football match on television involving one of the major Manchester teams. This was being shown on the multiple screens in the bar, with the volume set at a level that made it impossible to ignore. As someone who has no interest in football I was forced to eat in the restaurant or go out. I decided on the restaurant where the service was a bit slow to start with but the food was good and the staff friendly.

Breakfast offered plenty of choice of hot and cold food but the availability of only white or brown sliced bread was a bit disappointing. It would have been nice to have had the option of some freshly baked 'real' bread.

My recommendation would be to request a room that faces away from the motorway as traffic noise is quite high.

Stayed on business and found it fine, the food was pretty poor but no worse than most hotels in same price range. Why dont hotels offer decent food, i stay away on business frequently and with the odd exception the food is always boring and predictable with no thought over menu variety, all fried and easy to cook from frozen.

Came here last Saturday for a spa day with a friend. The massage and facial were great - really relaxing but I felt the spa rooms could do with a refurb which is the only reason I've given 4 instead of 5 stars. We had lunch in the bar which was delicious and great atmosphere and decor! The staff were so friendly. The pool was excellent - great size and we enjoyed the sauna and steam room. Can't comment on the rooms as didn't stay over but we had a wonderful day!

Been on a living social offer and had a back and facial today with Emily. Very relaxing and great service. Well enjoyed. Will be back soon!

Very relaxing - pressure perfect, caring lady, thoughtful, lovely oil and relaxing environment. Thank you :)

Attended the hotel on Saturday 17th October for the take that tribute night with a party of 7. Booking the rooms and tickets was made so easy by email with Annette at sales. Nothing too much trouble. Arrived on the day, no issues with checking in. Rooms spotless, and lovely. Had been concerned after reading reviews on here but mine was very clean (and I checked!!!). No noise issues. Couldn't hear anything from downstairs when I retreated to my room. Event was great fun. Bar not too expensive. Tables set beautifully and service fine. Only thing I wasn't raving about was the set meal food. Not the best but edible and the atmosphere amongst other revellers made up for it. Am already looking at booking again for new year!!!

Visited here for the 80s night for my hen party one September this year.

Hotel was nice enough however we booked rooms in a group and they split us on different levels.

Spa, gym swimming pool area was average.

Cabaret night was ok everyone getting involved in fancy dress. Food was average and chicken a but dry.

I never bout any drinks but friends said that they were extortionate even charged for two water.

Average night for what we paid. Wouldn't rush to go to a cabaret night there again especially with the drinks prices

Stayed here on a number of occasions. The rooms are of a good size and the beds are comfortable. You may struggle a bit with the size of the bath tub if you are tall! Free wifi so you can work if staying here on business. Booking a room also gives you access to the pool, sauna and steam room - all worth trying out.

Absolutely loved my head, neck and shoulder
massage, also the foot and leg massage. Really relaxing. Would definitely have again.

Wonderful treatments in a very relaxing
environment carried out by an excellent
therapist.

One of the better hotels I have stayed in. At £134 for 2 nights, including gym and swimming pool, it was very reasonable. The hotel bar has a nice atmosphere, but across the road is a pub that does carvery, pub food, and the a very impressive dessert menu. £4.25 for the biggest slice of cake you will ever get... very good.

Room was dimly lit, some lights were not working. Breakfast was good, restaurant is good.

Brief overnight stay but i did enjoy it. Not a sophisticated hotel, lots of advertising signs everywhere rather wreck the ambiance but has all you need. Great pool, decent bar but shut too early. Friendly staff.

We stayed over the weekend and the hotel was great, the gym and facilities were fantastic as with all village hotels.
Room was what I expected and room is a room as far as I'm concerned but room was fine. If i had to give any criticism is the food was a let down although for me. But all in all will definitely be back again.

Back and face massage for my 60th birthday. Excellent; treated like a queen by Katy.

I give you all the stars! Finding it hard to write sentences due to the amazing back massage I just had! Thanks! Becca x

Absolutely wonderful Indian head massage. Great therapist. Feel so relaxed, could feel all of the tension, leaving by body through my head. Now life is much better. Thank you.

Although the room cleaniness was fine, the bathroom was not. The plug holes and surrounding areas on both bath and sink were filfthy, also the shower screen were connected at the bottom was black. We had a long day travelling followed by meeting friends so was not prepared to deal with it that night, we did report it the following morning and if we were going to stay another night would not have stayed in that room.

Excellent hotel , staff are brillant
Pub facilities brilliant for a meal if you want just a drink really great atmosphere
Staff look and work hard .
Restaurant was amazing
On site Starbucks
Pool is brilliant .
Friendly hotel

I visited the village hotel bury with friends, we attended a tribute night which was booked through the sales team, they really went the extra mile to ensure that my special requirements were met, which did mean a lot to me. We decided to stay over in the hotel, the tribute night was fab, with live entertainment and a lovely 3 course meal, the room was lovely and could not fault the standards of the hotel. All of the staff were very helpful, and nothing was too much for them. Would definitely stay again

Very good location to stay if you in that part as its just near the 62. good service and clean rooms and good facilities on site including bars and restaurant. Good spa and pool. however i dint seen the value in the upper deck room as it seemed the same as the regular room.

Just give a bit of a smile please - Nothing specific that you can complain about but just not great... Staff just going through the motions...
Room Service was excellent though - Really good value and extremely tasty...