We stayed in the upper deck rooms and found the room to be lovely and clean infact we even found a bottle of wine in our room for us which was really lovely and made our day .We went for a meal in the pub which was great food was hot ,fresh and delicious we would like to thank Dorothy for her fantastic service ,nothing was to much trouble .
Thank you for making our wedding anniversary night away a memorable stay !

We initially stayed 2 weeks ago for 5 Nights and thoroughly enjoyed all aspects of the hotel from the rooms, breakfast, bar, swimming and spa facilities to the very friendly and attentive staff in all outlets. On the last night of our initial stay we did encounter some noise problems from another guests but this was dealt with by Georgina who listened and dealt with our complaint in such a way that we came away feeling that we had just sat and had a chat with a friend and turned our frustration and upset around by dealing with the situation professionally and to our total satisfaction! We are now at the end of another stay for 2 nights and everything has been fantastic. We have been visiting relatives and whilst we have been busy running around like headless chickens during the day, it has also felt like a holiday in the evenings by making use of the wonderful facilities and room. We will definately make this a regular place to stay when we return again to visit our families! 😃

The Village Hotel looks a magnificent and large structure and I know the bedrooms are as advertised. The gym is very busy having little local competition and hereby lies the problem. The reception is small with a ridiculously small lounge area. There is little seating and the tables are too large, allowing for one occupant to populate a table for four. The upholstered seating is used by members of the gym, often clearly after a workout leaving the imagination to run riot with running sweat, smelly bodies and upholstery. This leaves no seating for the meeting populace.

The reception area has a small Starbucks again primitively furnished with plain metal furniture, all high stools, high tables, small tables for two and uncomfortable chairs. Very poor for a Starbucks compared to their usual standards. Surprisingly they charge Motorway Service Area prices to sit in discomfort.

There is an outside terrace maintained by Starbucks with access directly into the coffee shop. I was forced to insist on the metal tables being cleaned. The one I occupied had stains indicating the use of ten cups and therefore had not been cleaned for well over an hour. The ashtrays were overflowing.

I only hope the bedrooms and restaurant have a higher standard of cleanliness than the ground floor area.

First impressions of the hotel were good, we went for tea in the pub next door 'waterfold farm' then came back to the hotel, explored and went into the victory pub for a few drinks. For 2 drinks, it cost us £9.40. Scandalous!!

We then went up to our rooms to get an early night. I was awake throughout most of the night due to the beds being too soft, I then woke up with excruciating back ache. This obviously cannot really be worked on as people have many different preferences and cannot be made to suit everybody.

Throughout our visit we wished to watch some television, however it was not so simple to just turn the TV on. Firstly, the TV in the upper deck room was not turning on at all. Once we had contacted the reception and had it fixed, to turn it on, you did not turn switch an on button, you had to press the on button then the down volume button, followed by the up channel button. In the standard twin room, the TV would turn on but on every channel it was fuzzy and was impossible to understand anything being said or shown on the screen.

We left for breakfast at 9am but when leaving our room we placed the sign on our bedroom door saying 'v sleepy, please do not disturb' so do not come into our bedroom as it does not need cleaning.

Our breakfast was not to the standard I was expecting. One of the toast conveyors were broken and the others heat settings had been messed with so much one piece of toast would burn and the next would be barely brown. The bacon was all grease and fat. There was only orange juice to drink, no apple, cranberry or strawberry juice, we did not get offered any hot drinks. Overall we were disappointed with our breakfast.

After our breakfast, we came up to our bedroom and found that both of our rooms had been entered by the maids. Our beds were made and our possessions had all been moved. We were so disappointed in this as we had left possessions in here such as our phones, purses, cameras and jewellery. Fortunately, none of our possessions were missing but that is missing the point. We were apologised too and was offered a complimentary Starbucks coffee each.

Later in the day all four of us 18 year old girls went to the swimming pool, only to be asked for ID to prove that we were over 18. We then had to go back to our room to get our ID. When we eventually got into the swimming pool, we found that their were many people under the age of 18, so we didn't really see the point in us needing to prove our age.

All four of us were booked in for SPA treatments at 3pm. 2 of us for full body massages, 1 for a neck back and shoulder massage and another for a dermalogica facial. All of which were fantastic.

Great hotel. Excellent staff. Superb facilities. Will use again.

I would like to say we enjoyed our stay here but i keep thinking about one particularly rude young lady whom works on reception, sarah I believe her name was? Very abrupt I heard her speak to a young couple like they were rubbish and I also believe I heard her swear a few times which as I had children with me made me a bit uneasy to say the least. Our dining experience was ok although the young lad in charge seemed uninterested and did not appear to leave his seat at the desk although his college (Daniel?) was pleasant and made sure we were looked after. Room was ok, pool was great! Pub had a nice atmosphere.

Had a very pleasant weekend at the hotel. Staff at reception, restaurant and gym were all helpful and friendly. Good selection of food at breakfast and well organised. All the amenities by the pool were clean and in good working order (Jacuzzi, steam room etc). Enjoyed some of the fitness classes particularly the 12'oclock Sunday Step class. Instructor enthusiastic and knew her stuff. Room was spacious and quiet even though there were functions on. Would definitely stay at again.

I went to the Verve restaurant in the Village hotel in Bury with a friend for an evening meal. I thought the meal was very nice. The restaurant was busy, a bit noisy sometimes as there were quite a lot of girl groups eating. Service was good.

I have been using the Villiage now for 6 weeks and having once been afraid to even set foot in a gym im now loving it. The facilities are brilliant and the staff are friendly and approachable. Myself and friends meet up exercise and then use the pool and facilities. Its a great way to spend time with friends.

Expensive for what it is unfortunately .
What we ate was nice but portion quite small and price expensive. So many good offers around no wonder restaurant there is often quite empty. Shame as would go more often if price more competitive.
Staff were friendly, good service.

Decent sized double room with en suite. Lots of stairs up to the room. Very easy to park, more than ample spaces. Lots of different areas to eat, drink and socialise. Leisure club very good. All very clean and swift service.

Stayed here on Tuesday the staff are friendly and welcoming they also have a on site Starbucks would recommend this site to anybody as they cater for all

The breakfast is varied and enjoyable it starts you off for the day

Stayed in Bury for a relative's wedding. The room was comfortable with good facilities, pleasantly decorated. The bed was comfy, the room had a large settee which was a bonus, the TV was OK but very hard to find a particular channel as the guide was useless. There was an iron, ironing board, hair dryer and coffee/tea making facilities. Lighting was good, wardrobe a decent size, view over the countryside was welcome. The bathroom was fine, shower over bath worked well, facilities in bathroom were quite good, but there was no working extractor fan, even though there appeared to be a vent. Heated towel rail worked OK. No air-conditioning in the room, which we were surprised about, but the windows opened to let fresh air in at least. Breakfasts were good with plenty of choice. We are vegetarians and had no problems. Service was good even though the hotel was very full at the time. We ate at the hotel the first evening and the food was very good. The food for the "wedding breakfast" we enjoyed very much. They even made a special 'one-off' meal (mushroom risotto) for my wife who is gluten intolerant, and provided gluten free bread too. They took a lot of trouble to accommodate special diets. Other guests who were in our group didn't think their room was as nice as ours, and the hotel were happy to move them into another room. All things considered we enjoyed our stay very much, and would stay here again in the future if in the area.

I stayed in an upper deck room on the first floor. The reception check in was quick and very friendly and I was shown were the restaurant and bar were. The room was spacious and very clean with a nice comfy couch. My only complaint was how hot the room was and as I was at the front of the hotel the windows only opened about an inch on both sides but there was a fan in the room. The food in the bar was fantastic and great value for money I would recommend the house burgers. The breakfast was lovely the next morning and the staff were very polite and friendly throughout my stay. I would recommend this village to others. The free Starbucks voucher was a great touch.

Stayed here for one night for a wedding reception for family. The room was spacious, clean and comfortable. Staff were excellent; friendly and welcoming. Well, all but one who was rude and snotty when we requested more milk and teabags. One qualm; the adjoining doors between rooms were unlocked meaning other guests were able to enter our bedroom until we requested the doors to be locked. Overall I'd return.

This is a really nice hotel. The first and most important thing is every single member of staff I spoke to were fantastic. They couldn't do enough to please you and are welcoming and warm. The gym and pool area are also brilliant. The gym is absolutely massive!

Unfortunately the rooms are a bit dated mine had scuff marks up the wall, a broken shower curtain and a bit of mould around the bathroom.
The bed was very comfortabke however.

Altogether a nice hotel, but the rooms could use a revamp

Myself and two friends had lunch in the bar at this hotel.
The seating was comfortable though the place was very dark
The service was good and the staff very pleasant
We are all watching our weight so opted for the superfood salad. It was lovely. Fresh and tasty and a reasonable portion.
We will certainly return

Stayed here for a relative's wedding. The room was comfortable with good facilities, pleasantly decorated. The bed was comfy, the room had a large settee which was a bonus, the TV was OK but very hard to find a particular channel as the guide was useless. There was an iron, ironing board, hair dryer and coffee/tea making facilities. Lighting was good, wardrobe a decent size, view over the countryside was welcome. The bathroom was fine, shower over bath worked well, facilities in bathroom were quite good, but there was no working extractor fan, even though there appeared to be a vent. Heated towel rail worked OK. No air-conditioning in the room, which we were surprised about, but the windows opened to let fresh air in at least. Breakfasts were good with plenty of choice. We are vegetarians and had no problems. Service was good even though the hotel was very full at the time. We ate at the hotel the first evening and the food was very good. The food for the "wedding breakfast" we enjoyed very much. They even made a special 'one-off' meal (mushroom risotto) for my wife who is gluten intolerant, and provided gluten free bread too. They took a lot of trouble to accommodate special diets. Other guests who were in our group didn't think their room was as nice as ours, and the hotel were happy to move them into another room. All things considered we enjoyed our stay very much, and would stay here again in the future if in the area.

Fabulous hotel friendly staff and excellent prices. Great location went to Bury Market and also visited Coronation Street which is about 10 minutes from hotel. Excellent swimming pool sauna, jacuzzi, and Solarium. Lovely bar and lounge area where you can order food.On the way home we visited the Trafford shopping Centre.

Stayed here for one night on a business trip. The hotel room was clean and the bed very comfortable. The breakfast was also very nice and included a cooked breakfast plus fruit, pastries, yoghurt, cereals etc. Although I didn't use it, I understand that this hotel also has a pool and gym.

We came here for the Take That tribute night and stayed over. The act was brilliant, the three course meal was served piping hot with very prompt service. The room was very spacious and modern. We didn't use the pool and facilities but you could see the pool on the way to the function room which looked really nice (gutted we didn't take our swimwear). We'll definitely be making a return visit in the future.

Very comfortable hotel. Very comfortable room. Good substantial breakfast. Good pub type bar with reasonable food. Very reasonable restaurant. Very convenient for Manchester and motorways. Very good leisure facilities

This was a hotel that my brother was using, which was in close proximity to the venue for his wedding. I was only staying for the one night and had a slightly different deal to the one everyone else had.
Check-in was very friendly and efficient, as it was quick, it enabled my wife and I to have time to order dinner, which was most welcome.
Our room overlooked the back of the hotel, it was quiet and the room was of a high standard, very stylish and comfortable and had a good sized bed which was very comfortable.
Food was of a very good standard, with a good selection on their fixed price menu and was reasonably priced for 3 courses.
I had time to check out the leisure facilities the next morning, these were very impressive, easily the best of any hotel I have stayed in. Clearly, the leisure part of this hotel is a thriving business in its own right.
I would recommend this hotel if you are in the region of Bury

We always always come here when we visit family and have previously always loved it. This time I'm afraid standards seem to have fallen - our double bed was two singles badly pushed together & as a result I spent most the night falling down the middle of our bed , I can only assume that either the customers in the room next door were smoking out if their window or someone was smoking under our window as we could smell cigarette smoke at one point ( which isn't nice when you're with New born baby) & the bread my husband had with his breakfast was stale so he never ate it. We would have advised them of this if anyone had bothered to ask if we enjoyed our breakfast or visit when we checked out but no one did. I should finish by saying we have never ever had any issues before & it was still okay I just felt it missed the mark this time, I'll probably try somewhere else in future

Me and my Mum visited the hotel today for a spa day. When we arrived we went to the pool first - with being a Sunday Morning there were a lot of children in the pool until 11am it then started to get quieter. The jazzuci, steam room & sauna were great & all very clean. There are only a few loungers at the poolside though so if there was a group of you in a busy time you would struggle to sit together at the same time. The afternoon tea was a sandwich of your choice from the pub menu, slice of cake, scone and a hot drink which were all very nice. We then went to the spa salon for our treatments. When we got to the relaxation area there was a lady awaiting the manager arriving as she had a complaint. He spoke to her regarding the complaint in the relaxation area which must have been as embarrassing for her as it was for us. It was supposed to be a relaxation area! We didn't mind too much though. I had a facial and my mum had a pedicure and we loved our treatments. The beauty therapists were friendly and did a great job. All in all a good day.