Village Hotel Bury
Latest Reviews
I'm here with colleagues every friday for breakfast and they never disappoint in this department!! lovely lovely staff work in there unaware of names but all girls and cant fault them in anyway! food is decent and always plenty out for us, have a small wait for tea and coffee but nothing to complain about. receptionists are awful. rude. uninterested and just plain awful. they lack in customer service skills, in particular one girl with dark hair. as we are here every friday and I am unaware on who to make this complaint to I hope this review gets noticed and i see a difference in reception staff soon!!
Source: tripadvisor.co.uk
i just want to say the village is a lovely hotel however one very rude receptionist made my family feel very uncomfortable and a burden!!we were tutted at, had eyes rolled at us then were practically forced by her to fill in a comment card saying how nice she was!! my teenage son felt bullied and under pressure! this woman should not be on the front desk at all! cannot remember her name but she had large false eyelashes on and messy dark hair.
the pool and gym were lovely as was breakfast and our room.
the pool and gym were lovely as was breakfast and our room.
Source: tripadvisor.co.uk
Can't fault this hotel, everything was lovely at a great price
Source: expedia.co.uk
Stayed here to be close to family before flying to SA after a long vacation. Its obviously a popular spot judging by the size of car park, but the hotel is elevated and about 20 steps up to carry our heavy baggage. Maybe we were expected to be members of the gym. On arriving we were convinced by the pleasant receptionist to upgrade to an upperdeck room that should be quiet and full of extras. Well it was very hot and we couldn't get to sleep on the delux bedding. the extra sized TV wouldn't work properly and I had to get help which did come quickly. A warning to all is don't grab hold of the towel rail when you get In or out of the bath--its bloody hot!!
Had we had our basic double we wouldn't have minded so much, but the room was noisy--banging doors, heavy footwork above us. Breakfast was standard, but exactly the same both mornings and we had to wait one morning to get a table. Didn't have correct newspapers available.
Very convienient for Bury or the motorway system.
Had we had our basic double we wouldn't have minded so much, but the room was noisy--banging doors, heavy footwork above us. Breakfast was standard, but exactly the same both mornings and we had to wait one morning to get a table. Didn't have correct newspapers available.
Very convienient for Bury or the motorway system.
Source: tripadvisor.co.uk
I need of an upgrade rooms not very clean double bed was 2 pushed together not comfortable ok for 1 night staff not to bad didn't like the fact they were wearing jeans very scruffy food which was breakfast was average it was disappointing
Source: tripadvisor.co.uk
Stayed here on a Friday night for our Wedding anniversary, we were upgraded to the upper deck and it was fantastic. Lovely modern clean room, great bathroom products and Starbucks coffees, teas and hot chocolate on the drinks tray.
Great facilities, we used the pool, jacuzzi and steam room.
Great breakfast with lots of variety.
Great facilities, we used the pool, jacuzzi and steam room.
Great breakfast with lots of variety.
Source: expedia.co.uk
Stayed for one night whilst on business. Room fine, although agree with other reviewers, it was quite hot in the room. I found numerous stains up the walls in my room, so cleaning doesn't seem a high priority here. Pillows are the smallest I've ever seen. Had dinner in the Vinny & Vito on site, food took a while to arrive. Had 2 or 3 different people serve us. Food was average, nothing special. Glass of medium sized wine a shock at £6 each. At £99 a night it's ok but would only stay here if on business in the area.
Source: tripadvisor.co.uk
The food was delicious at Vinny & Vito and the service was amazing. Lovely place!
Source: thebestof.co.uk
I came for my birthday party - great staff, great environment and a great laugh!
Source: thebestof.co.uk
We were attending a study day at the hotel, so this was perfect. Rooms were clean, spacious and beds comfy. Breakfast was ok.
Source: expedia.co.uk
At the Village Hotel's party nights we can boogie the night away whilst shaking our tush, from hen party table 5.
Source: thebestof.co.uk
I love the party nights at The Village Hotel because they have a fantastic atmosphere and fantastic music.
Source: thebestof.co.uk
Everything you need is all contained in one place at The Village Hotel and it is spacious.
Source: thebestof.co.uk
Good all round value and great staff at the party nights at The Village Hotel.
Source: thebestof.co.uk
The Village Hotel is the best place to be for the best night out! Recommended!
Source: thebestof.co.uk
The party nights are well organised and great fun! Take That are back for good!
Source: thebestof.co.uk
The party nights are good value for money, with good food, good music and a nice venue. What else do you need!
Source: thebestof.co.uk
I love the atmosphere The Village hotel create for us to enjoy at the party nights.
Source: thebestof.co.uk
You throw the best parties. The great acts make us want to come again. Dance and party. See you soon.
Source: thebestof.co.uk
The party nights are full of people having fun. I have been to the 80s night and it is a great night.
Source: thebestof.co.uk
we had a lovely family stay, beds were very comfy, swimming pool was fab with the kids, family changing rooms a bonus, and the breakfast was one of the best we have had.
Source: expedia.co.uk
Staff all really lovely and helpful, nice spa and swimming pool areas, rooms though are tired and bathrooms dated - cleaning could be more thorough - pair of knickers from the previous guests under chair :-( breakfast was good, noisy at night as obviously popular with hen parties
Source: expedia.co.uk
Reception staff were very good, and the rooms were acceptable, although less than spotlessly clean (hairpin on the floor). The bath water was dangerously hot, even on the coldest setting it was only just bearable. The room was also too hot at end of May, no AC, and the windows could only be opened by about 1 cm. We had to ask for a fan , which helped a bit. View of the flat roof is unavoidable, but the hundreds of cigarette butts along the length of the façade showed a lack of care. Restaurant food was good but overpriced (inc £3 for a coffee, £8.50 for a glass of wine) service a bit hit and miss, staff seemed to have their own agenda, which didn't necessarily include customer service. No acknowledgement when we left.
Source: tripadvisor.co.uk
Myself and three work colleagues recently stayed in this hotel on a company trip as whe have regular business in this area. The hotel is very average. The bedroom was very warm despite turning the heating controls off, the windows would not open more than an inch, which made for a very uncomfortable nights sleep. Things did not improve on checkout as the receptionist was very patronising and unhelpful & in my opnion not suited to a customer service role. On a plus note the breakfast was good & the waiting staff friendly & helpful.
Source: tripadvisor.co.uk
Six of us went for the night at the village hotel in bury, we had a brilliant stay, went into bury to the much talked about bury market! It has to be the best market I have ever been to. On our return we checked in. The staff were very friendly and helpful, our rooms were nice and clean, a bit warm could not open the window phoned reception someone came up within 5 mins and sorted it out. Had a good evening ,food was good drinks a bit pricey at the bar but you expect that in a hotel. Breakfast was lovely. We checked out put our bags in the car went back in and went for a lovely Swim and steam and felt very refreshed! Would definitely stay there again!
Source: tripadvisor.co.uk
