Village Hotel Bury
Latest Reviews
Looked forward to staying at The Village hotel in Bury but the disappointment started before we entered the hotel. There wasn't a ramp into the hotel for wheelchair users but there was a lift, it was raining and no shelter over the lift entrance so we were wet and cold waiting for the lift to come, the lift took us up 1 floor (still outside) I then pushed the chair to the entrance passing all the smokers milling around the door - not a good start! The room was okay just one or two niggles but these were sorted out quickly which was good. I found the lighting all around the hotel very dim and the pub was a bit grubby - just not what I expected. At breakfast on the first morning I thought the staff could have been a bit smarter and more friendlier and the food a bit better. Next morning it was like a different hotel - staff all dressed the same and very pleasant even though it was a lot busier, the food was better too! The swimming pool was great, warm and clean, definitely a plus. Saying all that the hotel was very busy.
Source: tripadvisor.co.uk
Me and my boyfriend have stayed here twice now for my birthday 2012 and 2013 and had a great weekend both times! - I must admit the hotel rooms are a little bit more run down this year then when we went in 2012 where they had just been refurbished. we stayed in a double room with couch. Rooms have all you need and are still of a good standard.
The breakfast is to die for - all you can eat bacon, sausage, eggs, beans, cereals, pain au chocolate, cinnamon swirls, croissants, fresh juices, tea and coffee.
Go to the gym, take a dip in the pool, relax in the sauna and steam room.
we've had meals in the bar and there nice although we did go into bury centre both times as its round the corner and there's plenty to do such as bowling cinemas, nandos and shopping.
the only problem was it was dearer this year to stay than the previous year. £70 for one night this year, £104 for 2 nights last year even though its slightly run down.
Overall, great stay may make it a third stay next year.
The breakfast is to die for - all you can eat bacon, sausage, eggs, beans, cereals, pain au chocolate, cinnamon swirls, croissants, fresh juices, tea and coffee.
Go to the gym, take a dip in the pool, relax in the sauna and steam room.
we've had meals in the bar and there nice although we did go into bury centre both times as its round the corner and there's plenty to do such as bowling cinemas, nandos and shopping.
the only problem was it was dearer this year to stay than the previous year. £70 for one night this year, £104 for 2 nights last year even though its slightly run down.
Overall, great stay may make it a third stay next year.
Source: tripadvisor.co.uk
Had a great girls away weekend, spent the day chilling in the pool, and we had all booked a spa treatment, also had a go in the gym. then we all had booked the party night, where we had a three course meal, and danced the night away. All room where clean and really well kept, the breakfast is just what we needed
Source: tripadvisor.co.uk
Stayed a few times here before,so booked another trip in June,ooohhh dear whats happend??
1)Pool is really nice until you look closer,scum around the edges
2) Victory pub if its busy barmaids dont seem to know who is next?..Had to tell them people jumping in front of you and getting served.
3) Was offered a complimentary paper in the morning ,,still waiting 2 days on!!!
4) Vinny and Vito restaurant is only OK (use to have a really nice verve grill room before with a nice and varied selection) but now its just Italian was not busy on a Friday evening which may tell you something(probably a bad decsion by owners)
5) Breakfast use to be a lot better(warm bacon,waiting for eggs,empty dishes,)
had to wait for table!!!
Good points
1)Really friendy staff
2)Good price considering
Maybe back one day but will need some things changing and improving
Sorry!!
1)Pool is really nice until you look closer,scum around the edges
2) Victory pub if its busy barmaids dont seem to know who is next?..Had to tell them people jumping in front of you and getting served.
3) Was offered a complimentary paper in the morning ,,still waiting 2 days on!!!
4) Vinny and Vito restaurant is only OK (use to have a really nice verve grill room before with a nice and varied selection) but now its just Italian was not busy on a Friday evening which may tell you something(probably a bad decsion by owners)
5) Breakfast use to be a lot better(warm bacon,waiting for eggs,empty dishes,)
had to wait for table!!!
Good points
1)Really friendy staff
2)Good price considering
Maybe back one day but will need some things changing and improving
Sorry!!
Source: tripadvisor.co.uk
Attended a "grease night" with work friends to celebrate a special birthday. We all made an effort dressing up in grease fancy dress, as did most of the other parties. Just a shame the hotel didn't make much of an effort with the "grease themed evening". They played a selection of songs from the film for approx 1 hour then it was just a dj & disco. Should not really been advertised or sold as a "grease themed night". Bit disappointing really.
Source: tripadvisor.co.uk
Booked this hotel for business and convenience, however would use for leisure as well, has fantastic facilities, the gym and pool area are lovely clean and welcoming. The rooms are comfy and clean, On site free spacious parking. Couple of different restaurants and themed nights in the bars. Value for money and staff always helpful and friendly.
Source: tripadvisor.co.uk
Stayed at the Village Bury overnight for a Hen Do party night. We don't live far away but thought we'd treat ourselves - relax during the day and make use of the facilities and get ready at the hotel and stay rather than paying the nearly the same price for taxis.
When we got to the hotel it turned out they had booked us into a double room instead of a twin and it was no where near the other rooms our friends were booked in to, even though we booked together. The difference between the rooms was also quite shocking, the older part of the hotel, although lovely, is very small and the first room they gave us you could hardly swing a cat in and it overlooked a dirty flat roof full of fag butts.
At the front desk they weren't very helpful at all when we approached them and just kept telling us they were fully booked. Eventually after asking to speak to a manager they agreed to move us to a room with a double bed and pull out bed and told us the pull out bed would be made up while we were at the party night. All this messing about ate into our time in swimming pool etc which I wasn't best pleased about, but they did offer us a drink each for the trouble and we managed to get a bottle of wine between us, although I didn't feel this was enough considering the hassle and definitely didn't think it was enough after returning from the party night late on to find the other bed hadn't been made up so we ended up having to bunk in together in the double bed. It's not the worse thing ever but when you're paying to stay somewhere you expect to get what you paid for, which was a twin room.
There was a big party of Manchester United fans in the hotel that night that are regulars there, so I couldn't help but think our twin room had been sacrificed for them.
The breakfast was good, plenty of choice. The swimming pool and sauna facilities are also good.
When we got to the hotel it turned out they had booked us into a double room instead of a twin and it was no where near the other rooms our friends were booked in to, even though we booked together. The difference between the rooms was also quite shocking, the older part of the hotel, although lovely, is very small and the first room they gave us you could hardly swing a cat in and it overlooked a dirty flat roof full of fag butts.
At the front desk they weren't very helpful at all when we approached them and just kept telling us they were fully booked. Eventually after asking to speak to a manager they agreed to move us to a room with a double bed and pull out bed and told us the pull out bed would be made up while we were at the party night. All this messing about ate into our time in swimming pool etc which I wasn't best pleased about, but they did offer us a drink each for the trouble and we managed to get a bottle of wine between us, although I didn't feel this was enough considering the hassle and definitely didn't think it was enough after returning from the party night late on to find the other bed hadn't been made up so we ended up having to bunk in together in the double bed. It's not the worse thing ever but when you're paying to stay somewhere you expect to get what you paid for, which was a twin room.
There was a big party of Manchester United fans in the hotel that night that are regulars there, so I couldn't help but think our twin room had been sacrificed for them.
The breakfast was good, plenty of choice. The swimming pool and sauna facilities are also good.
Source: tripadvisor.co.uk
Just returned from a weekend package deal at this hotel for my sisters 60th birthday, there were 10 of us in five rooms they put us all next door to eachother which was great, the rooms were wonderful lots of modern decor with hairdryer and even an ironingboard/iron, we had a three course meal which was gorgeous followed by an evening of entertainment from a tribute band and a disco, we all had a fantastic night followed by a full english breakfast the next morning and full use of the leisure centre and swimming pool, all this for £57.50 per person the staff were so kind and helpful every one of them nothing was too much trouble for them. we all enjoyed it and cant wait to stay there again thankyou to all of you and keep up the good work
Source: tripadvisor.co.uk
Just return from a 2night break in this hotel. Great place to relax and enjoy the atmosphere of the hotel. We had meal in the Italian restaurant the first night which was gorgeous. Alcohol slightly higher than last year when we stayed but its to be expected. Only don side if I was to nit pick was the toaster of a morning u have to put the bread in twice before it goes brown. This is a pain more so when it's busy. Other than that all I can say is WE WILL B BK!!!!
Source: tripadvisor.co.uk
Make no mistake this hotel qualifies as a 4* hotel and has everything it needs for the grading. But only just. The rooms are just big enough. The facilities are just OK. There is soap in the rooms, but just enough. Its OK as a business hotel, with free wifi and a passable restaurant (with an OK but not "WOW" breakfast buffet). And to be fair the leisure club and pool are very nice and well equipped.
Note for disabled visitors - like all Village hotels there is a huge flight of stairs at the front with a very pokey lift around the corner (which you will need to use if you have a lot of luggage anyway). We had a disabled room (quite by chance) with extra wide door and accessible bathroom. OK but not the best I have ever seen.
Finally, this particular Village has cornered the Bury market for Hen nights and low cost package weddings. Over the weekend we were there there were at least 3. If you are looking for a quiet break - this will probably not be your venue of choice.
On the upside the hotel is well priced for North Manchester and it is only a 10 minute drive into Prestwich and a further 10 from there to the City Centre and very convenient for getting to the Peaks, Dales and even the lake District (just 90 minutes when we did it).
Just dont expect a classy hotel. It is 4* and good value, but only just
Note for disabled visitors - like all Village hotels there is a huge flight of stairs at the front with a very pokey lift around the corner (which you will need to use if you have a lot of luggage anyway). We had a disabled room (quite by chance) with extra wide door and accessible bathroom. OK but not the best I have ever seen.
Finally, this particular Village has cornered the Bury market for Hen nights and low cost package weddings. Over the weekend we were there there were at least 3. If you are looking for a quiet break - this will probably not be your venue of choice.
On the upside the hotel is well priced for North Manchester and it is only a 10 minute drive into Prestwich and a further 10 from there to the City Centre and very convenient for getting to the Peaks, Dales and even the lake District (just 90 minutes when we did it).
Just dont expect a classy hotel. It is 4* and good value, but only just
Source: tripadvisor.co.uk
Stayed at this hotel recently. I found the reception area nice and modern and the reception staff pleasant enough. The room I stayed in was very dark, and had to always keep the lights on. The window in the room was situated above a flat roof - along with the other rooms on the same level. This meant that I felt unsafe to leave my bedroom window open during the night, as it would have been accessible for someone to enter the room through the window should they wish.
The evening food was lovely, cooked very nicely and was also impressed with the breakfast - even though there appeared to be no order and lots of hungry guests!
Would stay again, but would not like to pay more money than what I paid.
The evening food was lovely, cooked very nicely and was also impressed with the breakfast - even though there appeared to be no order and lots of hungry guests!
Would stay again, but would not like to pay more money than what I paid.
Source: tripadvisor.co.uk
Booked this really last minute and principally on the price. We were looking to get away near Manchester and this seemed like a good deal.
Needed communicating rooms as the kids had their own room and after a couple of calls direct to the hotel the ultra helpful lady on reception secured this for us.
Arrived at the hotel 8pm on the Sat night. It is a busy hotel and there were two weddings on so the bar was busy as was the reception area. We booked into the Italian themed restaurant for dinner. Again busy, but after 15 mins (were told it would be 20) we were seated and had menus. Food pretty good and service OK.
Our rooms were 266 & 264. These are 'family' rooms which basically means you get a double bed and a settee that converts to a double. Rooms fine, decor perhaps on it's way to becoming tired but OK.
Buffet breakfast next day with good selection of hot and reasonable selection of cold options. Sometimes a bit of a delay by the coffee machine. In the evening we went to the pub next door just for a change.
Had a swim next morning. Huge pool and what looked to be OK leisure facilities although didn't try them.
On balance we had great value for the price we paid (got one room for £69 and the other for £85 incl. breakfast, a Premier Inn might cost you that!
Hotel is busy so it's not really somewhere for a relaxing romantic break. All staff were friendly and helpful throughout our stay.
Would go again.
Needed communicating rooms as the kids had their own room and after a couple of calls direct to the hotel the ultra helpful lady on reception secured this for us.
Arrived at the hotel 8pm on the Sat night. It is a busy hotel and there were two weddings on so the bar was busy as was the reception area. We booked into the Italian themed restaurant for dinner. Again busy, but after 15 mins (were told it would be 20) we were seated and had menus. Food pretty good and service OK.
Our rooms were 266 & 264. These are 'family' rooms which basically means you get a double bed and a settee that converts to a double. Rooms fine, decor perhaps on it's way to becoming tired but OK.
Buffet breakfast next day with good selection of hot and reasonable selection of cold options. Sometimes a bit of a delay by the coffee machine. In the evening we went to the pub next door just for a change.
Had a swim next morning. Huge pool and what looked to be OK leisure facilities although didn't try them.
On balance we had great value for the price we paid (got one room for £69 and the other for £85 incl. breakfast, a Premier Inn might cost you that!
Hotel is busy so it's not really somewhere for a relaxing romantic break. All staff were friendly and helpful throughout our stay.
Would go again.
Source: tripadvisor.co.uk
Very nice stay emailed them as going to funeral gave us nice room at back off hotel very clean staff very friendly but have to agree gone a dirty cleaning standards not good in rest off hotel dinning area not clean and tables in side Lounge area nit cleaned just cleaning issues letting hotel down
Source: tripadvisor.co.uk
we spent a week - end here for a 60th birthday, we was given a room at the back of the hotel (173) which suited us fine , a pain to find (up a floor in one lift ,along a long corridor then down 2 floors in another lift.) but was worth the messing . the room was spotless , very large and comfy ,beautiful view from room and very , very quiet. Breakfast on saturday morning was excellent , the staff very helpful...Sunday morning the hotel seemed very busy and a bit cramped in the dining area .but you could still get a decent breakfast. we would stay here again no problem.
Source: tripadvisor.co.uk
Booked a last minute DBB night away for our Wedding Anniversary and paid just £75. We've always found Village to be good and we weren't disappointed this time. The leisure is particularly good and we used it twice during our stay, the changing facs are large and spotless, also a large pool with plenty of loungers made for a really relaxing couple of hours after breakfast.
Booked a last minute massage at the spa and the treatment from Jess was fabulous and excellent value for money.
We also had a drink in the Victory bar where the barman served my own personally designed cocktail and had dinner in the italian which was tasty.
What stood out at this hotel was the staff, from the bright welcome we recieved at reception, the lovely lady who booked in my massage to the housekeeper who changed the lightbulb all of them were so friendly and a real credit to the hotel.
For a leisure break we just can't fault and we will be back!!
Booked a last minute massage at the spa and the treatment from Jess was fabulous and excellent value for money.
We also had a drink in the Victory bar where the barman served my own personally designed cocktail and had dinner in the italian which was tasty.
What stood out at this hotel was the staff, from the bright welcome we recieved at reception, the lovely lady who booked in my massage to the housekeeper who changed the lightbulb all of them were so friendly and a real credit to the hotel.
For a leisure break we just can't fault and we will be back!!
Source: tripadvisor.co.uk
I was here last week for a friends 60th birthday,it was my first time here.It is a busy place with lots of others celebrating birthdays and hen nights.The food was average as they were serving for over 200 people they did quite well.The entertainment was the main reason we were all there it was good too,with lots of music for different age groups.I did not stay in the hotel but some of my friends did and they said their rooms were good.The pool area looked lovely too.It is easy to get too off the motorway with ample car parking.
Source: tripadvisor.co.uk
I recently dined in the victory pub which is situated inside the village hotel, I asked to see a children's menu which a young man kindly informed me of offers they had on at the time, this was greatly appreciated as it meant my 2 children ate for free! Under 5's eat free! (Excellent)
The only thing to receive this offer was for 1 adult per child to eat at full price, there was me and my husband eating so this was music to our ears, as I went to the bar to order the same young man was quick and efficient to serve me and greeted me with a smile,(I think he was called Dane), I started to place my order, as I started to order my children's meal there seemed to be a problem with the till, the young man explained that he would resolve the situation (I assumed he was a manager as he had a black t-shirt on) he explained what he had to do in order for me to receive this good offer, "fine no problem" was my reply, so I continued to order, as I was ordering a woman wearing the same uniform popped her head round the bar and said very abruptly "you can't do that", she then rambled off a stipulation to me on the offer which meant I had to pay for the drink, "it's not what it says on the menu" was my reply, as though I had just slapped her with a wet fish she expressed an attitude of "I can't be botherd arguing", she then told the POLITE man to "oh just do it" and she stormed off, I made a comment to the man along the lines of "great customer service eh" to which he actually apologised on her behalf which made me feel awful as he had done nothing wrong, I could see he was quite embarrassed by the situation. In the end the man served me exactly what I wanted and the order was complete, his service was quick and friendly, HE was a credit to village, the food was very nice and i will certainly return for more, As for the lady I'm sorry to say but she let the place down. She had a bad attitude and I hope she is not working on my next visit.
The only thing to receive this offer was for 1 adult per child to eat at full price, there was me and my husband eating so this was music to our ears, as I went to the bar to order the same young man was quick and efficient to serve me and greeted me with a smile,(I think he was called Dane), I started to place my order, as I started to order my children's meal there seemed to be a problem with the till, the young man explained that he would resolve the situation (I assumed he was a manager as he had a black t-shirt on) he explained what he had to do in order for me to receive this good offer, "fine no problem" was my reply, so I continued to order, as I was ordering a woman wearing the same uniform popped her head round the bar and said very abruptly "you can't do that", she then rambled off a stipulation to me on the offer which meant I had to pay for the drink, "it's not what it says on the menu" was my reply, as though I had just slapped her with a wet fish she expressed an attitude of "I can't be botherd arguing", she then told the POLITE man to "oh just do it" and she stormed off, I made a comment to the man along the lines of "great customer service eh" to which he actually apologised on her behalf which made me feel awful as he had done nothing wrong, I could see he was quite embarrassed by the situation. In the end the man served me exactly what I wanted and the order was complete, his service was quick and friendly, HE was a credit to village, the food was very nice and i will certainly return for more, As for the lady I'm sorry to say but she let the place down. She had a bad attitude and I hope she is not working on my next visit.
Source: tripadvisor.co.uk
we needed a well deerved break, been to a de vere before a long time ago only a hotel this is a village so bigger than a hotel, the pool was lovely and sun loungers around the side, steam rooms, and the gym or gyms there was loads and massive verey good!! resurant was good and not bad priced for kids meal, nice lounge ares for when you just fanyed a drink, loads of parking, but they do have lots of functions on so busy more on a night and sunday had a wedding fair on! over all i would go back!! location was off motorway so couldt walk into a town!
Source: tripadvisor.co.uk
Stayed here on a Friday night on a Dinner B&B package, in an "Upperdeck" room for £95
The room was good and clean with a very comfortable bed ensuring a good nights sleep.
We ate in the Victory which supplied its usual fine standard of food, which gave you a £14.50 per head allowance on anything from the menu and if you went over you paid the difference (I think the same goes for the italian if you don't want to choose from their set menu and want to go for the full on). The breafast was good with plenty of choice and cooked items being brought out on a regular basis.
All the staff we had dealings with were very pollite, cheery and helpful
The swimming pool is nice and sectioned for people who want to swim and people who want to just mellow, it has various 3 spa pools, a steam room and a suana (which part of the seating was barried due to it being broken, this would not take much to fix)
The outside of the hotel needs a facelift as it is looking quite tired.
When you consider all that you get for your money it is well worth the price, i would have given it 5 had the place not looked so tired in the public areas.
The room was good and clean with a very comfortable bed ensuring a good nights sleep.
We ate in the Victory which supplied its usual fine standard of food, which gave you a £14.50 per head allowance on anything from the menu and if you went over you paid the difference (I think the same goes for the italian if you don't want to choose from their set menu and want to go for the full on). The breafast was good with plenty of choice and cooked items being brought out on a regular basis.
All the staff we had dealings with were very pollite, cheery and helpful
The swimming pool is nice and sectioned for people who want to swim and people who want to just mellow, it has various 3 spa pools, a steam room and a suana (which part of the seating was barried due to it being broken, this would not take much to fix)
The outside of the hotel needs a facelift as it is looking quite tired.
When you consider all that you get for your money it is well worth the price, i would have given it 5 had the place not looked so tired in the public areas.
Source: tripadvisor.co.uk
Very busy hotel, located just where we needed to be. Good room but not very well lit and with dark decor. On the plus side breakfast was good and the hotel let us have a late checkout at no extra charge. Didn't use it but there was probably the largest swimming pool I have seen in a hotel, anywhere. Free wifi was also a bonus. Other guests did seem to make themselves heard at night in the corridors
Source: tripadvisor.co.uk
I Came Here On 18th &19th April 2013, This Hotel Was Chosen By The Company Who Was Training Us. Was Very Impressed By The Outside & Interior Of The Hotel, The Staff Were More Than Helpful, Food Was Very Nice, Good Selection, Whilst I Didnt Stay Overnight Other People From My Group Did And The Only Complaint I Heard About The Rooms Was Uncomfy Pillows....(Each To There Own)
Source: tripadvisor.co.uk
I stayed at the hotel on the recommendation of a colleague as it was an ideal place to meet him for breakfast.
I must point out that I booked late (only 24 hours before checking in) so didn't expect the best price. I was offered a twin room at £109 and opted for breakfast at an additional £10. So for £120 I was expecting a reasonable stay. My room had two spongy single beds and it really could have been cleaned better (plenty of dust in the corners and the bathroom could do with new silicon as it was dirty).
I used the gym and left my room key as security. The gym is good with plenty of equipment however when I went to reclaim my key they had lost it along with the paper sleeve with the room number written on it! I sprinted back to my room and thankfully nothing was missing so they recoded the keys.
The breakfast was the most annoying detail. I had prepaid 10 pounds and met my colleague who had walked in off the street and only paid £5! I know this sounds petty but it is quite galling. When I checked out I asked the desk about the discrepancy and they said there was nothing they could do and the £5 was a 'special seasonal ' offer .
According to my friend he has only ever paid £5 and the special offer has been running for at least the last two years!
In summary, could be cleaner. Gym is good. Don't pay for breakfast.
I must point out that I booked late (only 24 hours before checking in) so didn't expect the best price. I was offered a twin room at £109 and opted for breakfast at an additional £10. So for £120 I was expecting a reasonable stay. My room had two spongy single beds and it really could have been cleaned better (plenty of dust in the corners and the bathroom could do with new silicon as it was dirty).
I used the gym and left my room key as security. The gym is good with plenty of equipment however when I went to reclaim my key they had lost it along with the paper sleeve with the room number written on it! I sprinted back to my room and thankfully nothing was missing so they recoded the keys.
The breakfast was the most annoying detail. I had prepaid 10 pounds and met my colleague who had walked in off the street and only paid £5! I know this sounds petty but it is quite galling. When I checked out I asked the desk about the discrepancy and they said there was nothing they could do and the £5 was a 'special seasonal ' offer .
According to my friend he has only ever paid £5 and the special offer has been running for at least the last two years!
In summary, could be cleaner. Gym is good. Don't pay for breakfast.
Source: tripadvisor.co.uk
I have stayed in this hotels many times in the last 5 years due to work in the area. This is the first time back in about 18 months with the comments below:
Positive:
Rooms are fairly big
Choice of food good
Access to the free gym and pool is very good. Lots of equipment to use and large pool. Does get busy in peak times
Very friendly and approachable staff (Espicially on reception)
Negatives
Room felling tired. Dirty marks on wall. Toilet missing gromets on seat. Loose electric socket.Dirty Shower area.
I had a disabled room with a joining door that banged when the window was opened.
I ate in the resturant, food was ok. Service took ages (Over an hour for garlic bread and meatballs)
Breakfast - Ate at 7.30am not great quite good choice but had been sitting there a while.
Suggestions
Try and get a room that is not in the back. These rooms are not refurbished and are a walk to reception.
Positive:
Rooms are fairly big
Choice of food good
Access to the free gym and pool is very good. Lots of equipment to use and large pool. Does get busy in peak times
Very friendly and approachable staff (Espicially on reception)
Negatives
Room felling tired. Dirty marks on wall. Toilet missing gromets on seat. Loose electric socket.Dirty Shower area.
I had a disabled room with a joining door that banged when the window was opened.
I ate in the resturant, food was ok. Service took ages (Over an hour for garlic bread and meatballs)
Breakfast - Ate at 7.30am not great quite good choice but had been sitting there a while.
Suggestions
Try and get a room that is not in the back. These rooms are not refurbished and are a walk to reception.
Source: tripadvisor.co.uk
we booked a family room for two nights, but on arrival i wasnt sure if this was a family room? i queried this at reception only to be told it was a family room. our kids were meant to share a sofa bed, however, we felt this inappropriate as they are male and female and different ages. so my husband and son shared the sofa bed and we had the large comfy bed! the hotel was immaculately clean in every area. the leisure facilities where fantastic although the kids pool times where a little restricting. we ate at the hotel both nights, good choice and good quality food although on the first night they forgot the kids meal! however, my husband did complain to management about the room and they acted really quickly, we were given a better room with 2 kids beds and sky movies for the kids so well done village, we enjoyed our stay and would thinks about booking again, in an upper deck room
Source: tripadvisor.co.uk
If you get a special deal this can be a fun family night away. The bedrooms are decent in size and beds comfy, our room needed a good clean so we asked to move and the upper deck room was very well cleaned. The gym facilities were great but the spa a little expensive. Pub served good wine and had a fun atmosphere. The restaurant food was high quality but overpriced, we were given discount vouchers for the restaurant on departure. The food was so good but it was empty in the restaurant so perhaps the high prices put people off? Oh and 3 menus was confusing, one menu would be better in my opinion. Breakfast was average, good choice but the hot breakfast was greasy and cheap, it wasn't that busy so an egg cooked to order would have made a big difference. Overall it's a handy location, lots on offer for a hotel and rooms are competitively priced so we will go again
Source: tripadvisor.co.uk
