The Burlington Hotel
Latest Reviews
Friendly staff great location. Basic but comfortable room. Ok breakfast.
Source: booking.com
The hotel was in need of tlc. The rooms were respectable although fairly basic. Food was great and breakfast had good selection so it was worth the money just for that. Parking was extra in car park to rear but that was helpful because the hotel is overlooking the seafront and pier.
All in all you get what you pay for and it's not the Ritz!
All in all you get what you pay for and it's not the Ritz!
Source: google.com
This is a luxury hotel. Well relaxing, good stuff.
Great location.
Well worth the money
Great location.
Well worth the money
Source: google.com
Made to feel very welcome, friendly staff,amazing view very spacious room good value for money.
Source: google.com
Wonderful reception staff on arrival and a fantastic room. Will definitely rebook.
Source: expedia.co.uk
Ok
The hotel room wasxa bit tired as was the hotel but other than that alokl very good .
Source: booking.com
In need of refurbishment
Breakfast was good. Some of the staff were great, others not so good. Well placed for everything Eastbourne has to offer. Good ses viee
It's difficult with a large Victorian building that has to stand up to sea winds etc but the place is in urgent need of a makeover. Some of the areas were tired, some tatty and the former glory that the hotel probably enjoyed in its heyday has certainly faded.
Source: booking.com
Pleasant hotel that met the purpose of staying for tennis.
Adequate room. Reasonable breakfast.
No dedicated place to put suitcase and bag as is usual in hotels. Mirror did not have light immediately above it for wet shaving well. Only got penultimate place in car park on arrival. If I had to use multi storey car park some distance away, then taking suitcase and bag into hotel would have been extremely difficult.
Source: booking.com
Thank you all so much for our stay room 219 you help us all out that day brill team many thanks to all 5 star 👍👍👍👍🙏
Source: booking.com
Where it was situated
There's not a lot to do until we got our bearings it was too late then
Source: booking.com
Eastbourne Burlington
The hotel is old so you expect a little bit needy but the windows were filthy inside and out, the carpet was stained and drap, the paintwork was peeling,we had a superior room but it was quite basic really.
The staff were friendly and that helped, the food was good but limited and serving times were bit off.
Source: booking.com
The staff are amazing. The type of staff you find in bigger hotels. They put some hotels to shame.
Water pressure in showers.
Source: booking.com
Great holiday! Nice hotel with modern updated rooms! Parking and disabled access a bit of a problem but didn't disrupt our time there. Would stay again!
Source: google.com
This hotel vastly exceeded the expectations that I had of it beforehand. The staff on the reception desks were all very friendly and welcoming. The buffet breakfast each morning was great. I liked how you could have it anytime between 7.30-9.30 on weekdays and didn't have to book a slot. The evening meal options were also great. I was able to book onto the 3 course evening meal at the last minute on a couple of occasions. I had bar food on other nights.
My room had everything in it that I needed. For a single, it was very spacious compared to lots of places. It was good that there was free Wifi available in the rooms.
There were no problems that I experienced during my stay here. There were only very minor issues with the room such as the walls in the bedroom could do with touching up as there were cracks in places. Also some of the carpets could do with been replaced around the hotel as they are old and stained. Having a room above a bar meant it could get a bit noisy at night.
My room had everything in it that I needed. For a single, it was very spacious compared to lots of places. It was good that there was free Wifi available in the rooms.
There were no problems that I experienced during my stay here. There were only very minor issues with the room such as the walls in the bedroom could do with touching up as there were cracks in places. Also some of the carpets could do with been replaced around the hotel as they are old and stained. Having a room above a bar meant it could get a bit noisy at night.
Source: google.com
Dated Accommodation
Great location in relation to other family members staying at other hotels. Breakfast was hot and there was a good selection of food.
Staff were very friendly and the ground floor, reception and bar very clean. Rooms were dated and in need of some tlc. Walls needed a good paint and general update.
The rooms were also not very clean.
Had 2 rooms and both had hairs in the bath and plughole. One.of the bathroom bins hadn't been emptied. Luckily only an empty toothpaste could be seen, but not the point.
Also a hole in the bottom sheet of one of the double beds and could also see stains on the mattress protector.
Staff were very friendly and the ground floor, reception and bar very clean. Rooms were dated and in need of some tlc. Walls needed a good paint and general update.
The rooms were also not very clean.
Had 2 rooms and both had hairs in the bath and plughole. One.of the bathroom bins hadn't been emptied. Luckily only an empty toothpaste could be seen, but not the point.
Also a hole in the bottom sheet of one of the double beds and could also see stains on the mattress protector.
Source: booking.com
FAAAB sea views from a Seafront hotel in a great location.
The location and great, helpful and friendly staff on reception. Brilliant sea views
Some of the skirting boards in the bedroom were dirty.
Source: booking.com
Comfortable and good location.
Location and staff. Clean comfortable bedroom.
Bathroom outdated and shower had only very hot water. Discovered in morning just before checking out so too late to be fixed.
Source: booking.com
Pleasant but not sure I’d return
Nice room and breakfast
Checkout was very early (10am) which was a bit inconvenient for the purpose of our stay and staff on front desk weren’t the most helpful and was eating her dinner behind the front desk- quite unprofessional
Source: booking.com
Conveniently located (or at least, it would be if it weren't for the construction work at the moment!) - the receptionist was lovely too! Decent enough for a one night stay.
Pretty muggy in the room, but a fan was provided. The bed wasn't terribly comfy.
Source: booking.com
Breakfast was excellent with a very extensive selection to suit all tastes.
The overall impression from the staff was one of helpfulness and friendliness at every turn, from a very warm welcome at reception to a willingness to sort out any questions whether asking for directions, or whatever, nothing was too much trouble.
I would certainly recommend the Burlington to friends and family and hope to return myself.
The overall impression from the staff was one of helpfulness and friendliness at every turn, from a very warm welcome at reception to a willingness to sort out any questions whether asking for directions, or whatever, nothing was too much trouble.
I would certainly recommend the Burlington to friends and family and hope to return myself.
Source: booking.com
Easy access to Devonshire Park.
The bathroom light and extractor stopped working. We couldn't shower or even wash except in the dark. There is no way
to contact reception from the room. When we reported the huge problem we were thanked for reporting it and after having breakfast the problem was still not resolved. It was the morning that we were leaving but we would have liked to have a shower. After copious e mails about roadworks, not one said that you had to drive the wrong way down a one way street to reach the car park. When we arrived we couldn't find a designated slot so we booked in and then moved into a designated parking space.. We paid the £6 charge but were not asked for our registration number, the next morning we paid for the next 2 days and insisted that they took our car's registration details.
to contact reception from the room. When we reported the huge problem we were thanked for reporting it and after having breakfast the problem was still not resolved. It was the morning that we were leaving but we would have liked to have a shower. After copious e mails about roadworks, not one said that you had to drive the wrong way down a one way street to reach the car park. When we arrived we couldn't find a designated slot so we booked in and then moved into a designated parking space.. We paid the £6 charge but were not asked for our registration number, the next morning we paid for the next 2 days and insisted that they took our car's registration details.
Source: booking.com
There was a problem with the curtains and T V in room which was sorted out once we told reception , staff very helpful and friendly Breakfast was a good choice in a nice big dining room
The room needed a little care and attention as did the outside of the hotel it looks a little tired
Source: booking.com
Great location, breakfast and staff, value for money
Location
Sea view
Clean room
Comfortable bed
Outstanding breakfast
Nice staff Yes a bit tired but offset by all the positives. When it’s been refurbished it will be truly outstanding. Posted TripAdvisor Mole26
Sea view
Clean room
Comfortable bed
Outstanding breakfast
Nice staff Yes a bit tired but offset by all the positives. When it’s been refurbished it will be truly outstanding. Posted TripAdvisor Mole26
Source: booking.com
Excellent position for what we needed but totally overpriced.
Excellent position for the tennis. Good breakfast. Very friendly staff. Good parking facilities
Very tired and needed a total refurb. Not particularly clean. Had to ask for extra toilet paper as none left by cleaner each morning. Expected much more for the price we paid.
Source: booking.com
Eastbourne sea front hotel
Location was excellent, close to pier and promenade. Devonshire Park (Lexus Eastbourne tennis) 10 mins walk. Views from Sea view rooms amazing! Rooms spacious and clean.
Creaky floorboards! Though wasn't a problem.
Source: booking.com
