Chatfields Jewellers
Latest Reviews
Thank you for your professional and excellent customer service
Source: google.com
I just want to start off by thanking all the staff at Chatfield Jewellers Eastbourne. Everyone of you portrayed professionalism on every encounter. Their amazing service had the ability to help me create the perfect engagement ring to present to my girlfriend, now fiancée with. From the moment I approached them their service was brilliant. Their quick responses via email and phone calls, as well as the personal friendly service I received in there shop itself, made me feel like a very valued customer. Nothing was too much trouble throughout the many months we worked together. I originally approached them with an idea, to see if they could source me the ring I was thinking of, but then actually came away with a fully bespoke ring made to my own personal specification and designs. Alex, one of the owners of Chatfield Jewellers, met with me on several occasions to piece by piece create exactly what I wanted, sometimes she even arranged to meet me on her days off to work around my working hours. Her wealth of knowledge within her industry as well as her passionate attitude towards creating peoples desired jewellery made me feel at ease, during the whole process. A process which could quite easily become stressful, when trying to create a ring that will last a lifetime. I really enjoyed the journey in which creating a bespoke piece of jewellery took me on and thankfully, my now Fiancée enjoyed receiving it just as much. I would highly recommend this service to anyone.
Overall, I would highly recommend Chatfield Jewellers to anyone wanting quality Jewellery, supplied by professional friendly staff. We will definitely be returning to search for our dream wedding bands in the future.
Thank you once again!
Overall, I would highly recommend Chatfield Jewellers to anyone wanting quality Jewellery, supplied by professional friendly staff. We will definitely be returning to search for our dream wedding bands in the future.
Thank you once again!
Source: google.com
I had a ring custom made for me and I am absolutely delighted.
It is beautiful and such a great service all round
It is beautiful and such a great service all round
Source: google.com
I had a diamond bangle, custom-made Alex was just tremendous great customer service from design to the finish piece. I always use this Jewellers and have done for the last four years. They have always been absolutely great and done exactly what I’ve asked for. In shortening or lengthening pieces of jewellery custom sizing old pieces. I couldn’t recommend them enough.
Source: google.com
An enquiry..given good advice..
Source: google.com
We have used Chatfields on a number of occasions, always fantastic service.
We recently had two bespoke items designed and produced, Alex gave great thought to our requests and gave excellent advice. We were so very pleased with the results.
Would not hesitate to recommend.
We recently had two bespoke items designed and produced, Alex gave great thought to our requests and gave excellent advice. We were so very pleased with the results.
Would not hesitate to recommend.
Source: google.com
My husband had his wedding ring custom made here and Siobhan was amazing all the way through, the team were always there greating us with a smile. Siobhan also helped me pick my wedding band that fitted perfectly with my engagement ring.
Source: google.com
I have bought several pieces from Chatfields over the last few years. I always feel very welcome to browse and the staff are very attentive and helpful. Would highly recommend.
Source: google.com
My wife loves the Pearl's and the amazing due care and attention that she received in the correct colour to match her skin tone, a wonderful jewellers to visit with amazing staff and service, many thanks to Chatfields jewellers. Kind regards Glenn Brabham
Source: google.com
Really helpful and went above and beyond and delivered to my mother.
Source: google.com
We purchased our wedding rings here and received great service from start to finish. Millie really listened to my ideas and found me a beautiful ring. I wanted some changes so she organised for a ring to be made for me. Me and my fiancé are so pleased with our rings they are both lovely and I can’t fault the customer service. Thank you!
Source: google.com
My wife and I have always regarded Chatfields as our “go to” in Eastbourne whenever we’ve needed jewellery. We’ve never been disappointed. The staff are always very friendly and knowledgeable and the quality is second to none. Would we recommend Chatfields? Absolutely
Source: google.com
Lovely jewellers, was welcomed as soon as I walked in and had the help of a couple of staff members. They listened to exactly what I wanted and weren't pushy at all. The ring itself is beautiful I can't wait to be able to wear it.
Source: google.com
would highly recommend chatfields for the best service ever.took partners engagement ring in to get new diamond and the ring came back like new.shout out to millie who looked after me.outstanding customer service 😀
Source: google.com
Always provides outstanding service! During lockdown they worked with my now husband to sort out my stunning engagement ring (going above and beyond whilst the store was closed). They then worked with both of us to get our wedding bands. And they have more recently sorted the most gorgeous earrings for our anniversary! Will be a repeat customer for many years to come!
Source: google.com
My silver bracelet is perfect. Thanks for helping me out totally recommended.
Source: google.com
We bought two rings from Chatfields and received excellent, attentive service. Alex really took the time to show me a wide selection of styles as I was being fussy! We are absolutely delighted with our rings. Thanks James Alex and the whole team there!
Source: google.com
I bought my beautiful wife's engagement ring from Chatfield's Jewellers and we subsequently returned to them for our Wedding Bands. We were and are over the moon with our purchases, the care and attention to detail provided by the welcoming staff... and all their much needed advice (on my part atleast..). This is a Wonderful family run business that I would both highly recommend and indeed return to in the future for special occasions (or indeed when I am told to...).
Source: google.com
Chatfield's Jewellers designed and created my husband's bespoke wedding band with him. Chatfield's were able to incorporate the gold from a gold band he had handed down to him from a loved one that passed away. The communication and level of service throughout the process was superb, giving my husband supreme confidence that Chatfield's would create a fantastic piece out of his family's precious gold band.
The final piece was fantastic. It struck the perfect balance between intricate, bespoke gold work, and being comfortable to wear 24/7.
We are both so happy and impressed with the design, quality, and value of the piece, and the level of service, and communication throughout the process.
Thank you, Chatfield's!!
The final piece was fantastic. It struck the perfect balance between intricate, bespoke gold work, and being comfortable to wear 24/7.
We are both so happy and impressed with the design, quality, and value of the piece, and the level of service, and communication throughout the process.
Thank you, Chatfield's!!
Source: google.com
Lovely staff. Professional, knowledgeable, helpful and friendly. Excellent customer service all round.
Source: google.com
A real diamond in the crown of Eastbourne. Alex, James and their staff are knowledgable, professional and eager to help. They have unusual and beautiful pieces of jewellery on display. It’s always a pleasurable shopping experience as soon as you walk through the door. Can’t wait until my next visit 👍
Source: google.com
Excellent customer service, thank you so much
Source: google.com
This is a brilliant independent jewellers. We were recently sold a bad product by a high street jeweller but our experience at Chatfields was a total contrast. We bought an excellent piece at a very competitive price but the really outstanding aspect was the service my wife and I received from Georgie, the lady serving. She was very informative about the product as well as being generally very knowledgeable; she went above and beyond to answer our questions. This is the second purchase that we've made at Chatfields on both occasions we had outstanding customer service.
Source: google.com
It has been such a pleasure dealing with a family run business. friendly, efficient and very price competitive.
I had a bespoke engagement ring made by James, we discussed the requirements and he made a plastic copy for me to check.
After a very minor alteration the ring was perfectly made to my total requirements and at a pleasingly acceptable price.
I had discussed my requirements with two other large Jewellers in Eastbourne and I found both not very interested in making a bespoke ring and both proffered excuses as to the cost of making such a ring.
Following such an excellent experience with the engagement ring, both wedding rings were purchased at a later date.
I would highly recommend Chatsfield Jewellers.
I had a bespoke engagement ring made by James, we discussed the requirements and he made a plastic copy for me to check.
After a very minor alteration the ring was perfectly made to my total requirements and at a pleasingly acceptable price.
I had discussed my requirements with two other large Jewellers in Eastbourne and I found both not very interested in making a bespoke ring and both proffered excuses as to the cost of making such a ring.
Following such an excellent experience with the engagement ring, both wedding rings were purchased at a later date.
I would highly recommend Chatsfield Jewellers.
Source: thebestof.co.uk
I visited Chatfields yesterday to buy a Christmas present for a relative, I had a rough idea what I wanted but the assistant who helped me bent over backwards to offer suggestions and show me the items. The customer service I received was excellent. My purchase was gift wrapped beautifully and I was made to feel like a very valued customer. I will certainly return
Source: google.com
