The Grand Hotel Eastbourne
Latest Reviews
We have been using the hotel for a number of years and have always been made to be special . The staff have always been polite and attentive. The reception staff are very informative. The restaurant menu has always been great
Source: tripadvisor.co.uk
Arrived here on Friday 20th April for 2 nights and was greeted by such a lovely friendly guy called Robert, offered assistance straight away and made us feel very welcome. The Health club was very nice and we was looked after by Angie who couldn't have done more for us, offered us food and drinks and also showed us round and put towels out for us on the sun loungers by the outside pool, she was absolutely brilliant! Our bedroom was very spacious and clean with a nice view. We had dinner on both nights and breakfast in the morning, Good variety of food available and tasted amazing! Fenelon de Sousa & Tom were so professional and made our dining experience enjoyable, memorable and definitely 5 star, even reserved us a table that had sentimental value to us from a previous experience. Overall I had a really nice time and felt like I didn't want to leave. Thanks to all the staff for going above and beyond! Especially the ones that I've mentioned above.
Source: tripadvisor.co.uk
Lovely stay at the Grand. Beautiful room, lovely outdoor pool, attentive staff. The evening dancing on Saturday night was a lovely elegant touch and the band had a good sound. A very nice hotel, highly recommended.
Source: tripadvisor.co.uk
Very pleasant stay with a free upgrade to a sea view suite which was lovely although could do with some refurbishment as the balcony door was falling apart. This didn't in anyway damage our experience as it was fantastic.
Source: tripadvisor.co.uk
We spent a very pleasant 2days/nights at this ‘grand’ hotel on the sea front. The restaurant menu provided something to suit all tastes; was presented and served professionally and the ‘Afternoon Tea’ experience is to be recommended. All staff were outstanding.
Source: tripadvisor.co.uk
Stayed in the junior inland suite! Was spacious and bright, arrival was informative slept like a baby and the hotel it self..wow.. thank you will be returning!! Staff are all wonderful and helpful!
See you again!
See you again!
Source: tripadvisor.co.uk
The common areas are dated and the indoor pool and spa needs some refurbishment...but the outdoor pool is a gem, and the rooms, food and drink and service superb and good value. Overall a good spa break with friends.
Source: tripadvisor.co.uk
Have stayed here a few times now and would not think of staying anywhere else in Eastbourne. The staff are always friendly and helpful. Our room was lovely as well as quite as we had requested. Our short stays always seems longer because we can relax in the comfort of the hotel or take a stroll along the sea front. The shops near, short walk, but not too near and the little theatre is just around the corner so always a good place to check out.
Source: tripadvisor.co.uk
Comfortable, friendly and ideal hotel for a short break. Well looked after without being intrusive, good food. Excellent weather was a bonus for the time of year but if it had been poor then the guest room was a very comfortable place to sit with a good book and just relax.
Source: tripadvisor.co.uk
A pleasurable twenty four hours knowing we would be well looked after. Service from arrival to our room, a drink in the lounge and an outstanding 'tasting menu' in the Mirabelle. The staff were attentive, knowledgeable and entertaining.
Source: tripadvisor.co.uk
The Grand provides exceptional service and is a beautiful old world hotel with a very special ambiance that I believe to be unique. The rooms are beautifully decorated with fantastic views out to sea. The level of staff service and attentiveness is first class
Source: tripadvisor.co.uk
The Grand at Eastbourne is a first class establishment in all senses. The excellent staff, from the doormen, receptionists and porters to the bar and restaurant staff are always polite and accommodating and reflect the high standards of this 5 star establishment. Rooms are roomy and clean and well appointed.
Source: tripadvisor.co.uk
Great hotel in a good location.
All the staff were friendly, kind and extremely helpful.
Rooms good except they need the addition of a good make up mirror for the ladies.
The rooms also lack a fridge And/or a mini bar.
The showers also need upgrading and this was an executive sea view room!!
Standard buffet breakfast was excellent but when taking up the offer of cooked fish I was served with a cremated kipper. It looked more like a left over warmed up and tasted like it. Unfortunately no time to wait for another as a treatment was booked in the spa.
All the staff were friendly, kind and extremely helpful.
Rooms good except they need the addition of a good make up mirror for the ladies.
The rooms also lack a fridge And/or a mini bar.
The showers also need upgrading and this was an executive sea view room!!
Standard buffet breakfast was excellent but when taking up the offer of cooked fish I was served with a cremated kipper. It looked more like a left over warmed up and tasted like it. Unfortunately no time to wait for another as a treatment was booked in the spa.
Source: tripadvisor.co.uk
The deluxe room was small and not worth £160. Hotel needs updating and the price of drinks was extortionate and took an age to arrive However the staff were great and the location was fantastic. Won’t be back.
Source: tripadvisor.co.uk
Service excellent, attention to detail to make your stay 1st class is due to the courtesy and service provided by the staff. Hotel is Lovely, beautifully restored to original grandeur .
Our only disappointment was the main course in the Garden Restaurant. The waiters were very good but unfortunately the chief definitely had an off day or was training.
Outdoor heated pool is well worth using, lovely and warm even on a cold day.
Our only disappointment was the main course in the Garden Restaurant. The waiters were very good but unfortunately the chief definitely had an off day or was training.
Outdoor heated pool is well worth using, lovely and warm even on a cold day.
Source: tripadvisor.co.uk
Superb service throughout - all the staff are friendly and professional. The food and service in The Garden Restaurant are without equal. The inland view rooms are comfortable, but the bathrooms are a bit pokey. Superlative outdoor heated pool. Rather modest gym facilities and a tired sauna.
Source: tripadvisor.co.uk
Room good, service excellent, breakfast good but both evening meals poor, presentation and content.
Not 5 star dinners, poor choice of menu, same menu lunch and dinner in the better Mirabelle.
Overall very disappointed and not good value for money, have had much better evening meals in hotels than we had here
Not 5 star dinners, poor choice of menu, same menu lunch and dinner in the better Mirabelle.
Overall very disappointed and not good value for money, have had much better evening meals in hotels than we had here
Source: tripadvisor.co.uk
The Grand Eastbourne is a quality hotel and never fails to please and always a pleasure to return and enjoy all that it has to offer.
Whilst in the U.K for both my wife and myself there is no other choice than the Grand - we take pleasure in entertaining our grand children @ The Grand thus educating them to all that is good in a quality hotel.
Whilst in the U.K for both my wife and myself there is no other choice than the Grand - we take pleasure in entertaining our grand children @ The Grand thus educating them to all that is good in a quality hotel.
Source: tripadvisor.co.uk
It is unfortunate that overall a very good stay with my kids and mostly kind and helpful personnel were overshadowed by an online unpleasant touch of sort I have not experienced in family friendly hotels before and even in hotels not positioning themselves as kids friendly: one of my sons unfortunately had a minor bed wetting accident during the last night at the hotel. I mentioned this to reception at 9am on the day of checkout. At 11 I checked out and everything was fine. I left the luggage at the hotel and spent some time exploring the town with my kids. When I came back before taking a cab, I was given an envelope at the hotel. When my kids asked what it was, the response we got was
Source: tripadvisor.co.uk
Another very pleasant stay at The Grand Eastbourne. Have stayed here many times before. Love the location, the history, the quality and the friendliness of the staff. Food is very high quality at all times. Well worth staying here. I will be back!
Source: tripadvisor.co.uk
An imposing hotel in a very traditional style, and all the better for it. Superb room on the third floor with characterful creaky floors! In general the staff were excellent although the reception staff could be a bit cool and officious. The doormen were wonderful though!
Food and service in the restaurant was very good for dinner although breakfast was a bit more casual, and could have been speedier.
Overall, a great feel to the place.
Food and service in the restaurant was very good for dinner although breakfast was a bit more casual, and could have been speedier.
Overall, a great feel to the place.
Source: tripadvisor.co.uk
On first look the hotel is grand and impressive, however, look a bit closer and it is very obvious that the place is in need of a total refurbishment. The overall feeling is that the rooms and corridors are stuck in the 1980’s. The spa is pretty basic and lacks space.
Source: tripadvisor.co.uk
We had a fabulous short stay. Everything from start to finish was top class. The staff were wonderful. Thoroughly recommend this hotel. the room was lovely and spacious. Everything was spotless. Just what you would expect from a 5 star hotel.
Source: tripadvisor.co.uk
Everything was just my cup of tea. Booking was easy and straightforward. The concierge on arrival was diligent. The reception staff were accommodating and courteous. The rooms were clean and spacious. A great place to stay. Thank you
Source: tripadvisor.co.uk
A wonderful hotel true 5 star luxury, great position, had a lovely sea view room. impressed by the vigilance of all staff members we came in contact with, and enjoyed the health club. Would definitely recommend for either a short break or wedding venue.
Source: tripadvisor.co.uk
