The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
Latest Reviews
We enjoyed a lovely afternoon tea here, using a gift voucher given to me for my birthday. The setting was traditional with great service. Delicate sandwiches, scones and four different types of delicious cakes. We enjoyed this tea as much as any we've had at London Hotels.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just returned from another wonderful stay. All staff so attentive & nothing too much trouble as always, food very good & great choices. Stayed in the Debussy Suite, very spacious, clean & stunning sea views. We will be back very soon.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Booked three rooms for just one night for our family. Everyone enjoyed our stay. The rooms were very nice, the staff very attentive & the breakfast fantastic.would certainly stay again. The Grand is also dog friendly, which was one of the deciding factors.
Ps. The dog also loved it.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice room overlooking the sea as requested. Bedroom was large with the normal facilities that you would expect. Plenty of attentive staff on hand and afternoon tea is served in the hall at the end of the foyer which is quite remarkable. The Garden restaurant was a little expensive for evening meals in particular the wines however the food was very good with a differing menu every evening that we stayed. Breakfast was also served in the Garden Restaurant and was plentiful with nothing too much trouble.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My husband and I needed to have a couple of nights away from our busy lifestyle to come to terms with my breast cancer diagnosis and pending surgery.
The Grand Hotel was just the place, especially with a suite on the offer.
She is like a gracious, elderly lady who embraced us with a warm welcome in the middle of January!
The staff were extremely friendly and well trained and nothing was too much trouble.
There is an atmosphere of calm and relaxation. Don't go there if you want instant entertainment or noisy music.
The food was good albeit a little unimaginative and not very hot.
We enjoyed walks along the seafront in the winter sunshine.
Flower arrangements were beautiful.
Thank you for a lovely weekend.
Now back to reality to face the operating theatre!
tripadvisor.co.uk
Source: tripadvisor.co.uk
The Grand Hotel in Eastbourne is a delightful hotel in a perfect location, the staff are professional and efficient. The meals are a delight and presentation in the restaurant is to a very high standard. The whole weekend visit was relaxing and we were pampered at every turn.
tripadvisor.co.uk
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Having always wanted to stay at The Grand my wife and I booked in for the current Sunday night offer.
Apart from the Spa facilities the experience was great and the 4 course dinner fantastic value for £15 each
The staff made the stay special -from arriving in the rain to be met and car parked for you to the excellent service in the dining room
Still a bit of old England to enjoy
tripadvisor.co.uk
Source: tripadvisor.co.uk
I attended a family function sandwiches and tea . Would liked to have served myself .not to my taste . Others I'm sure would like them I like good seeded bread not small white triangles . More sad would have helped and I would liked to have helped myself to more tea.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Without doubt the best restaurant in Eastbourne, not counting its sister Mirabelle also at The Grand. Service is sometimes a bit wonky but the food is great as is the ambience. The special set menu at luncheons is fabulous value and the whole place is outstanding.
tripadvisor.co.uk
Source: tripadvisor.co.uk
After a hectic few months at work, for both of us, I treated my daughter and myself to two nights at this gorgeous hotel. And Grand it was!

We bought a package that included 4 spa treatments. And we were delighted to find we could repeat the massage option - thus we both had an hour massage on the first and second day. Is there anything more decedent than that?

The girls in the spa were just lovely, no complaints. The premises were being renovated while we were there, and we had our treatments in a fancy guest room, which was just fine by us.

Unfortunately, as the premises WERE being renovated, our first room, while gorgeous, wasn't suitable as the hallway was being painted, throwing me into an unexpected asthma fit. The front desk was exceptionally prompt in changing rooms for us, so no harm no foul (once a puffer was used that is!) I didn't find the bed comfortable at all, though, I have to admit. But the room was so large and lovely :)

The afternoon tea was definitely overpriced and the sandwiches were a disappointment (not the pastries, mind, but the sandwiches were not up to par). We had such a fantastic meal the first night we were there, in The Mirabelle. Our server was phenomenal, and his recommendations were spot on. We were initially going to dine in the Garden Room the second night, but because the first night's meal was so spectacular, we switched over. Wrong move - the 2nd night the service was awful, and the food matched. I concluded it was definitely a hit or miss restaurant, depending on the server, and what was ordered.

They claimed wifi was available in the public areas, but it was so spotty, it was pointless. May as well say "no wifi available, free or otherwise". But, I wasn't there to search the internet, so it's ok.

It's a very elegant hotel, which had some tired spots, but they were being fixed up during our stay. I loved Eastbourne, and I loved this hotel, and wouldn't hesitate to recommend it to anyone. I plan on taking my best friend there when next in England!
tripadvisor.co.uk
Source: tripadvisor.co.uk
You will find a very mixed bag, and it's all down to people's expectations and experience. Like others, we have treated ourselves before to celebrate special occasions at The Grand. This time it was my husband's birthday (74) and I decided to push the boat out and take a suite (Rm 101) which we have stayed in before and has a seaview and a large terrace outside the two french windows. The accommodation doesn't disappoint, despite the rather darkly lit four poster bedroom, and old brown furniture - it all adds to the charm generally. The sitting area is a bit faded, but now has an Nespresso machine to add to the tea facilities. Still no sign of updated infusions and no fresh milk facility unless you asked for room service. I think for the price of this suite, there should surely be a fridge. However, these are small picky points, and overall the accommodation is Grand. Our rate included breakfast - a real feast with no boring supplements, wonderful fish, and the usual buffet or cooked fresh breakfast. All service choreographed with plenty of waiting staff, ready to reveal the underside of the silver cloches brought to the table. The same applies to the dinner we enjoyed in both The Garden Room and on the second night, in The Mirabelle where we had goose from the mains, and a 3 course selection was priced at £43. Wines start quite high (£28 plus) but tap water with ice is readily available and free! We had a very acceptable bottle of South African red wine at £32 but you could spend £2,000 if so inclined or your 'numbers' had just come up.

The concierge service and arrival/departure were faultless and we felt most pampered, with the valet parking, umbrella held forth and ushering into the vestibule like old friends. No stuffy attitudes here, but we were surprised to have to pay for the stay 'upfront'. This is a new procedure and doesn't quite fit the atmosphere of arrival at The Grand. We would stay again - even if only to take advantage of the use of the Leisure Club, swimming pools and treatments spa. We couldn't quite fit this into our schedule this time.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Recent lunches at both The Mirabelle and The Garden Room have been absolutely gorgeous. It is nice to step off the planet and be pampered now and again, and The Grand provides that feeling in spades. For lunch today I enjoyed a ham hock and cheese croquette with pickled cucumber, followed by the most meltingly tender pink loin of lamb served with carrot puree and French beans, and a gloriously naughty honey parfait with plums poached in port. We then had coffee in the front lounge, with mint choccies and felt extremely spoiled. Any negatives? Not really - some of the hotel is a little tired - but the staff are simply smashing, and that more than makes up for a few faded corners in this elegant old hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
That just about sums up the Grand Hotel, Eastbourne - for dining at any rate. Can't comment on the rooms as only at lunch here New Year's Eve.

Everything looks pretty, the staff pleasant and cheerful but the menu is outrageously priced with a supplement for virtually anything worth having.

How can 5 sticks of asparagus (one inedible) be worth an extra £9.00 on top of the basic price of £24.00????

The menu is hopelessly old fashioned and not chef standard at all. Plaice fillets with pea puree was basically fish and chips with mushy peas, frozen green beans and oven fries. We were not expecting it to be bread crumbed at all. We have strong suspicion it was frozen to start with and whacked in a frying pan.

Glass of wine and prosecco nearly £10.00 each, any other place we dine it is never more than £7.00 and usually less.

Not at sure why the prices should be higher and standards lower than places in Brighton.

We will not venture i here again as the ambiance was like that of a posh care home, sorry to be harsh but that is how it struck us and we are 64 and 66 and felt the need to escape before we signed up for the rest of our lives!!!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
hi I stayed here with family and asked for a refund and left the sheets was older then my self and needed up dating I will not be returning as member off staff was very rude to fit the filling it wasn't a family hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
Several things excel at the Grand Hotel and make it exceptional. First of all the service is fantastic. The members of staff are efficient, charming, and extremely accommodating.
Secondly even if you don't have dinner at the hotel, you must experience the afternoon tea which has to be one of the best in the country. The bread and pastry chefs are some of the most talented I've experienced in a long time.
Well done team, first class!
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel was perfect for a Christmas stay. The place was decorated beautifully , the staff were excellent . This hotel was perfect for that old fashioned , old time christmas . We got dressed and blinged up every night, it was magical. I would spend Christmas here again in a flash , there was just one very small thing I would ask them to change and that would be to maybe have more upbeat entertainment on more than one night. We found the entertainment a bit old fashioned as well, which is ok as long as more modern bands were featured for more than just one night
tripadvisor.co.uk
Source: tripadvisor.co.uk
Absolutely fantastic! My sister, mother and I stayed here last minute last weekend. We had not been away with just the three of us for decades, and with my mother being 83 and less able than she once was we wanted comfort and luxury. And that is exactly what we got. Our master suite was incredible. Vast and gorgeously comfortable with a spa bath and sea views. We could also see the pool which was handy for checking how busy it was. The staff were fantastic from the minute we arrived. I slept on the sofa bed in the living room and it was so comfortable! We experienced some truly gorgeous sunrises! The breakfast was spectacular! We all ate enough to last us all day! And again the staff were lovely. We used the outdoor pool, steam, sauna and jacuzzi every day and all were superb. The only minor irritation was locals using those facilities were mostly quite rude and unpleasant to us, as if they resented our presence. The staff coped brilliantly with a surprise fire alarm during the breakfast hours. All three of us had the most perfect weekend. Thank you Grand!
google.com
Source: google.com
A historic hotel with its greater claim to fame the stay of Claude Debussy when he was completing La Mer in Suite 200 in 1905. The views of the endless horizon are indeed inspirational and the impeccable service by all the willing and very polite staff makes it a great stay. Nice Molton Brown toiletries and Nespresso machines in rooms. Which add to the overall experience
google.com
Source: google.com
lover the hotel we where upgraded to the debussy suit fantastic big balcony sit out side with a sea veiw. breakfast cooked fresh. bar well stocked with with good wine and cocktails staff great back in june debussy suit again can,t wait
google.com
Source: google.com
Very nice building but please hire better cleaners.
google.com
Source: google.com
Was there for a day using one of their many conference rooms. Professional and courteous staff, nice lunch , beautiful setting.
google.com
Source: google.com
From the second we stepped into the hotel to the second we left. Perfect service.
google.com
Source: google.com
I live will I loved hotel when I drank tea England
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Source: google.com
The tea was excellent. Good location
google.com
Source: google.com
Good food in faded glory.
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Source: google.com
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