The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
Latest Reviews
It's a beautiful old building, but our room was certainly not a reflection of the price we paid, it was the same or even lower standard of an average priced hotel, we definitely feel we paid well over the top for our room. No on site parking unless you were prepared to pay £25 a day, we had a drink in the bar on the first evening and a cheese and pickle sandwich accompanied by a few crisps and a tiny cup of soup, the bread was dry and not very appetising but the bill was £49 needless to say we ate elsewhere on other evenings. On the plus side the breakfast was really nice, plenty of choice and the staff really helpful. Unfortunately we will not be staying again.
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Had a lovely time and so did my partner.
Food was great, staff were great, and generous, they allowed us to make use of out of date vouchers, facilities were the best.
Very relaxing, I would definitely visit again.
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Lovely birthday afternoon tea, delicious and flavoursome food. A variety of choice, gentle surroundings and a nice touch to celebrate a friends special day by an unexpected token cake and service, well done much enjoyed.
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It is a grand hotel, very traditional but clean a d staff are very polite as you might expect from a London hotel. Had afternoon tea which was very good.
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Old style luxury... rooms are very small.
Out of the main Eastbourne... but only 10 minutes walk back into the real town.
Staff are very helpful.
Seriously overpriced.
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Dissatisfied with our room. Were promised a room similar to the one we had in 2023 but nowhere near as nice with no chance of changing.
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The building is absolutely beautiful inside. It has 5 stars for a reason. I recommend visiting
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Very good but need to have more dog 🐕 frendly area's within the hotel 🏨
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We are getting married here. Super excited!
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Have been here twice now, once in 2021 and again May 2024. By far the best hotel on the south coast. Lovely rooms, beautiful interior and clean facilities with attentive staff. I'm maybe being harsh not rating 5 stars, I just felt a little like something had slipped off for me on my most recent visit. There was a very odd band playing in the lounge and atmosphere was strange. Drinks so expensive and rowdy wedding goers coming in and out making a racket. Didn't want to spend the evening in the hotel at all, which I would want to given how much I've paid for the room. Overall still a lovely stay, and would recommend. I just feel if I'm paying that amount of money to stay in a hotel then I should actually want to spend time there
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A beautiful hotel with stunning sea views. The decor is grand and old-style. The staff could not be more helpful and attentive. The meal was very special and we deeply enjoyed our stay.
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We had my mother's 80th birthday lunch at the hotel. I can not fault the dedication of the staff in making sure the event went smoothly. Many thanks to Keira and the team at the hotel for helping me organise the day and for delivering excellent service on the day. A truly wonderful and memorable day. Also the Mirabelle restaurant is also excellent for a special evening out.
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Excellent, thoughtful and kind help from Apple and Judy in reservations and absolutely outstanding service from Harry who went above an beyond to serve us cocktails and organise our dinner. Thank you everyone we had a wonderful time and very much appreciate the beautiful cocktails and plant-based menu.
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We only went for a drink and a fabulous meal in the Mirabel restaurant
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Passer une nuit dans cet hôtel, c'est comme séjourner en 1901 ! Les décors sont majestueux avec une ambiance d'époque. Le service est parfait. Les chambres sont dans leur jus, ça fait partie du charme. Pensez à réserver un emplacement de parking lors de la réservation.
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Classic hotel but room needed some TLC. Stains on the wall and odd smell in the room doesn't reflect a five star hotel. Staff were lovely and attentive. It needs some money spent to bring it up to modern standards.
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What a beautiful hotel, the perfect setting for an afternoon tea. The staff were attentive and the quality of the food was as good as The Ritz in London and half the price! Would definitely recommend.
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We had an amazing stay at the grand hotel every need was met staff friendly and will do anything for you perfect location with a sea view couldn't have asked for more
Definitely will be booking again
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We had a very grand afternoon tea, very pleasant. Thanks for a great afternoon.
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I enjoyed a delicious lunch in the garden room at the weekend. Food was awesome and the staff were welcoming. Only thing I would say was a small negative is that the service took a while. There weren’t many of us in the room but it seemed to take a while for the food and drinks to arrive. However it did not ruin my experience, and I would definitely come back for seconds!
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We visited for Mother's Day and had the Champagne Afternoon Tea.. We thoroughly enjoyed everything. The sandwiches, cakes, and Scones were all decadent and delicious, we would have loved more of the sandwiches! Beautiful decor and so comfortable. Located right on the seafront. This was perfect for a special treat!! The staff were so friendly and fun!
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Stopped here for a lunch on a bank holiday weekend. Booked into the garden restaurant. Good choice of food. Very attentive and good service. Compared to other locations this is lovely and quiet and you can hear your partner. Relaxing piano music was playing too.
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Lovely place with great view and stylish decoration. The only dissatisfaction is the poor wireless signal. Our room is the middle of the second floor and the WiFi signal is so poor that streaming is very unstable and some times fail to connect. By comparison, the signal in the lobby as well as in the restaurant on the back of the hotel are much better! Oh, one more thing, continental breakfast mostly meets our expectations, but hot dishes may have a little more seasoning.
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We came here after a mishap last year and was offered a day out at the grand Hotel with spa and treatment with a cream tea, me and my wife chloe absolutely loved it and the staff were amazing and very helpful. Couldn't fault the hospitality. And the hot chocolates were amazing.
We Will definitely be coming back again soon, it just topped our weekend off
5*
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A brief visit to the spa . The facilities are small but peaceful although it was busy.
There is a small pool of chest high water level. Entrance has accessible steps. There is a small whirlpool and a steam room. The changing facilities have 2 cubicles and 2 showers in the female designated space.
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