The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
Latest Reviews
Amazing! Booked and overnight spa break for me and my mum and what a lovely experience that was! Amazing staff and the best massage I ever had! We had a 3 course meal in the restaurant and it was exquisite! Will definitely come back with my husband!
google.com
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I was treated to afternoon tea at the Grand. I have been there before and the service was of the same high standard. The food was delicious. A variety of sandwiches on different types of fresh bread, delicate little cakes and fresh scones with jam and clotted tea. A wonderful afternoon.
google.com
Source: google.com
We booked an Executive Sea View room which cost over £700 for two nights. The weather was hot and the room was like a sauna. This type of room, despite it's name and the hotel having five stars does not have air conditioning. The staff are very friendly and the service and food are excellent.
google.com
Source: google.com
The name of this hotel says it all. The service is impeccable and the grand hall is stunning. Food is delicious and the cocktails are the best. Best Old Fashion we have ever had.
google.com
Source: google.com
My mother and I had a wonderful time at The Grand. We enjoyed the band on Friday and Saturday along with the dancing. Cocktails were lovely. Breakfast was amazing, with such a wide selection to choose from. Room was perfect and we had a sea view.
google.com
Source: google.com
We had an afternoon cream tea and although overcharged (rectified), we loved the ambience of this older styled hotel on the prom only minutes from the beach or walk toward seven sisters. Thoroughly recommended for a pampering weekend 👌
google.com
Source: google.com
Fantastic hotel experience.
The staff can't do enough for you. The history of the hotel comes through in all the vast rooms.
The spa could do with a few more facilities, but it has plenty of treatments, so I would mark it down for that.
Already enjoyed two stays here this year and would recommend it for a great break.
google.com
Source: google.com
I took my mum there for Mother's Day afternoon tea. It couldn't have been more perfect.
The setting is beautiful, with a fabulous interior, very attentive waiting staff and the tea was delicious.
Definitely thinking of upgrading to full Mother's Day lunch next year!
google.com
Source: google.com
Quality, From the moment I made my booking to stay and during the week staying in the sea view largest penthouse suit available I could not fault a single thing. We are regularly guests and on this occasion we really did push the boat out but as a fair honest review all the staff and rooms are very well looked after. The Grand Hotel is no spring chicken of a building so its going to have a little patch in need of repair if you look closely. Arrive at the main entrance and be amazed at the scale of the place and its easy to know why the locals call the hotel The White Palace.
Book directly for some great packages, DBB or BnB, Spa Breaks, or just one night for a business stay.
Well Worth a visit.
Pete
google.com
Source: google.com
An amazing building architecturally with a grand dining room, foyer and lounge. The scale of this place is stunning and that is the main appeal. Unfortunately let down by poor food, poor service and being badly overpriced. Been here for dinner and drinks a number of times and every visit is a disappointment. Go for the architecture if you must but then leave again as fast as possible. Anything more and you will only be left disappointed.
google.com
Source: google.com
What a lovely day we had at the Grand hotel as a pre wedding treat for my daughter. The spa facilities and treatments were so relaxing. The staff were so accommodating, attentive and very professional, finished off with a delicious lunch. Thankyou!
google.com
Source: google.com
We stayed here for the tennis. It was a great stay. Quiet comfortable rooms, brilliant breakfast and service, and lots of tennis players wandering about! I had to work sadly, so I set up home in a quiet corner. I was looked after nicely.
google.com
Source: google.com
Fantastic service from the minute you walk through the door . We had a fab spa day with pool, treatment and delicious lunch brought to us relaxing in the lounge. 5 stars all the way!
google.com
Source: google.com
Lovely helpful staff.
Food great, even for gluten free.
Lovely inside pool, didn't use the outside one as it was raining most of our visit.
Highly recommend.
Will definitely return.
google.com
Source: google.com
A properly Grand hotel. Lovely rooms, clean and well presented with lovely staff, great service and well cooked and presented food. Also great value for money, will definitely be stopping here again.
google.com
Source: google.com
The Grand Hotel definitely stood up to its name, Grand in everything they have to offer. From reserved parking, to checking in, to the beauty of their accessible rooms, suites. The food was amazing, the staff were very friendly and the whole experience was fantastic.
google.com
Source: google.com
Amazing, another level when it comes to service, can not fault the place. Standards are very high in all areas. I was thrown by the extra charge of presenting my beer on the bar after pouring. I suppose thats how the top end service works. More an FYI.
google.com
Source: google.com
Gorgeous hotel right across from the Eastbourne Eye. Had a lovely afternoon tea. It was a bit slow to come out and the scones were not served warm but service was good overall and we enjoyed our experience in a lovely setting.
google.com
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We still love the size and location of the Presidential Suite but service is certainly going downhill (other than the wonderful guys on the door). The Garden Restaurant is definitely mediocre with a dingy setting, extremely disappointing menu and poor service.
google.com
Source: google.com
The Afternoon Tea I had with my Daughter was,lovely and very filling,this is the second time I had it,,it was,my Birthday treat from my Son and his girlfriend,,my Birthday was on September 1st but we could not have it that day, so we had it today 14th November instead so I do recommend it.
google.com
Source: google.com
Cream tea was beautiful. My massage was fantastic. The hotel was very nice. It was a wonderful sea side experience. I will definitely be back.
google.com
Source: google.com
I absolutely love The Grand, its so beautiful!
The staff are so accommodating and professional I can't fault their service.
The whole experience for my wife's birthday weekend was a wonderful experience that we will remember and one that we hope to repeat very soon.
Thank you to everyone that looked after us particularly Chris and Kole.
google.com
Source: google.com
Not a cheap hotel but not overly expensive either. You get what you pay for. Here you pay for an exceptional service where all the staff upon entering the hotel are helpful, attentive and engaging, and who make you stay, from start to finish, a pleasant one. Super hotel and highly recommended.
google.com
Source: google.com
We had lunch today for our anniversary. Very nice , quiet place. Service was excellent
The staff are amazing , very friendly
Food were delicious and great. Will be booking another lunch soon!
google.com
Source: google.com
We had best week staying at Grand fantastic Hotel. All staff were and are very friendly x The outside pool fantastic and very warm. Can not wait to come back.
google.com
Source: google.com
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